WhizComms, new Fibre Broadband provider

[tanyj82]

Anyone having issue with https://api.telegram.org
Cant ping and can't telnet on port 443 on whizcomms network. Don't hv this issue on singtel mobile.

I been having issue with 202.133.x.x from whizcomms alot. Seems like it's less priority traffic on singtel network.. It's getting worst.

 

[xiaofan]

Anyone having issue with https://api.telegram.org
Cant ping and can't telnet on port 443 on whizcomms network. Don't hv this issue on singtel mobile.

I been having issue with 202.133.x.x from whizcomms alot. Seems like it's less priority traffic on singtel network.. It's getting worst.

Even on Singtel there are some issues. And when Singtel got issues, it is kind of expected that Whizcomms will be the same or worse.

I have two Singtel IPv4 address (Singtel Fibre 1Gbps plan, using ONT+VLAN switch to get two IPv4 addresses and two /56 IPv6 addresses).

1. Network 1: IPv6 can ping with high latency, IPv4 can not ping.

PS C:\work\speedtest> ping api.telegram.org

Pinging api.telegram.org [2001:67c:4e8:f004::9] with 32 bytes of data:
Reply from 2001:67c:4e8:f004::9: time=237ms
Reply from 2001:67c:4e8:f004::9: time=287ms
Reply from 2001:67c:4e8:f004::9: time=292ms
Reply from 2001:67c:4e8:f004::9: time=238ms

Ping statistics for 2001:67c:4e8:f004::9:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 237ms, Maximum = 292ms, Average = 263ms

PS C:\work\speedtest> ping -4 api.telegram.org

Pinging api.telegram.org [149.154.167.220] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 149.154.167.220:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

2. Network 2: both IPv4 and IPv6 can ping, both with high latency

[2.7.2-RELEASE][root@pfSensen100new.home.arpa]/root: ping -c 4 api.telegram.org
PING6(56=40+8+8 bytes) 2400:d802:xxxx::xxxx --> 2001:67c:4e8:f004::9
16 bytes from 2001:67c:4e8:f004::9, icmp_seq=0 hlim=50 time=228.144 ms
16 bytes from 2001:67c:4e8:f004::9, icmp_seq=1 hlim=50 time=228.090 ms
16 bytes from 2001:67c:4e8:f004::9, icmp_seq=2 hlim=50 time=228.266 ms
16 bytes from 2001:67c:4e8:f004::9, icmp_seq=3 hlim=50 time=228.227 ms

--- api.telegram.org ping6 statistics ---
4 packets transmitted, 4 packets received, 0.0% packet loss
round-trip min/avg/max/std-dev = 228.090/228.182/228.266/0.069 ms

[2.7.2-RELEASE][root@pfSensen100new.home.arpa]/root: ping -4 -c 4 api.telegram.org
PING api.telegram.org (149.154.167.220): 56 data bytes
64 bytes from 149.154.167.220: icmp_seq=0 ttl=47 time=217.789 ms
64 bytes from 149.154.167.220: icmp_seq=1 ttl=47 time=217.798 ms
64 bytes from 149.154.167.220: icmp_seq=2 ttl=47 time=217.762 ms
64 bytes from 149.154.167.220: icmp_seq=3 ttl=47 time=217.688 ms

--- api.telegram.org ping statistics ---
4 packets transmitted, 4 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 217.688/217.759/217.798/0.043 ms

 

[tanyj82]

Even on Singtel there are some issues. And when Singtel got issues, it is kind of expected that Whizcomms will be the same or worse.

I have two Singtel IPv4 address (Singtel Fibre 1Gbps plan, using ONT+VLAN switch to get two IPv4 addresses and two /56 IPv6 addresses).

1. Network 1: IPv6 can ping with high latency, IPv4 can not ping.

PS C:\work\speedtest> ping api.telegram.org

Pinging api.telegram.org [2001:67c:4e8:f004::9] with 32 bytes of data:
Reply from 2001:67c:4e8:f004::9: time=237ms
Reply from 2001:67c:4e8:f004::9: time=287ms
Reply from 2001:67c:4e8:f004::9: time=292ms
Reply from 2001:67c:4e8:f004::9: time=238ms

Ping statistics for 2001:67c:4e8:f004::9:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 237ms, Maximum = 292ms, Average = 263ms

PS C:\work\speedtest> ping -4 api.telegram.org

Pinging api.telegram.org [149.154.167.220] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 149.154.167.220:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

2. Network 2: both IPv4 and IPv6 can ping, both with high latency

[2.7.2-RELEASE][root@pfSensen100new.home.arpa]/root: ping -c 4 api.telegram.org
PING6(56=40+8+8 bytes) 2400:d802:xxxx::xxxx --> 2001:67c:4e8:f004::9
16 bytes from 2001:67c:4e8:f004::9, icmp_seq=0 hlim=50 time=228.144 ms
16 bytes from 2001:67c:4e8:f004::9, icmp_seq=1 hlim=50 time=228.090 ms
16 bytes from 2001:67c:4e8:f004::9, icmp_seq=2 hlim=50 time=228.266 ms
16 bytes from 2001:67c:4e8:f004::9, icmp_seq=3 hlim=50 time=228.227 ms

--- api.telegram.org ping6 statistics ---
4 packets transmitted, 4 packets received, 0.0% packet loss
round-trip min/avg/max/std-dev = 228.090/228.182/228.266/0.069 ms

[2.7.2-RELEASE][root@pfSensen100new.home.arpa]/root: ping -4 -c 4 api.telegram.org
PING api.telegram.org (149.154.167.220): 56 data bytes
64 bytes from 149.154.167.220: icmp_seq=0 ttl=47 time=217.789 ms
64 bytes from 149.154.167.220: icmp_seq=1 ttl=47 time=217.798 ms
64 bytes from 149.154.167.220: icmp_seq=2 ttl=47 time=217.762 ms
64 bytes from 149.154.167.220: icmp_seq=3 ttl=47 time=217.688 ms

--- api.telegram.org ping statistics ---
4 packets transmitted, 4 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 217.688/217.759/217.798/0.043 ms

Thanks you..... glad to someone can verified that....
Feels like moving anyway from singtel/whizzcom, issue after issue with routing.
Especially work related thing suddenly stopping working

 

[xiaofan]

Thanks you..... glad to someone can verified that....
Feels like moving anyway from singtel/whizzcom, issue after issue with routing.
Especially work related thing suddenly stopping working

Indeed Singtel/Whizcomms will have quite some routing issues to various internation locations. On the other hand, other IPSs may have issues with some international locations as well. But Singtel may be the worse among them.

You can refer to the following threads as well.
https://forums.hardwarezone.com.sg/threads/fastest-isp.6996674/

 

[tanyj82]

Indeed Singtel/Whizcomms will have quite some routing issues to various internation locations. On the other hand, other IPSs may have issues with some international locations as well. But Singtel may be the worse among them.

You can refer to the following threads as well.
https://forums.hardwarezone.com.sg/threads/fastest-isp.6996674/

 

[tanyj82]

nice chart u have there.... the api.telegram.org come back as reading your thread
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Reply from 149.154.167.220: bytes=32 time=220ms TTL=45
Reply from 149.154.167.220: bytes=32 time=223ms TTL=45
Request timed out.
Reply from 149.154.167.220: bytes=32 time=221ms TTL=45
Reply from 149.154.167.220: bytes=32 time=221ms TTL=45
Reply from 149.154.167.220: bytes=32 time=221ms TTL=45
Reply from 149.154.167.220: bytes=32 time=220ms TTL=45
Reply from 149.154.167.220: bytes=32 time=221ms TTL=45
Reply from 149.154.167.220: bytes=32 time=221ms TTL=45
Reply from 149.154.167.220: bytes=32 time=220ms TTL=45
Reply from 149.154.167.220: bytes=32 time=221ms TTL=45
Reply from 149.154.167.220: bytes=32 time=220ms TTL=45
Reply from 149.154.167.220: bytes=32 time=221ms TTL=45

Ping statistics for 149.154.167.220:
Packets: Sent = 1022, Received = 12, Lost = 1010 (98% loss),
Approximate round trip times in milli-seconds:
Minimum = 220ms, Maximum = 223ms, Average = 220ms

i think 2 week ago. I lost the whole US network over weekend...

Look I might need backup 4G network from other provider..

 

[sglandscape]

dont need so complicated. Default ONR already has upnp. If use own router just set port forwarding in ONR

Having upnp enabled is actually a potential security risk. Don't recommend to use it as a default solution unless absolutely no choice.

 

[FinalTidus]

Those who submitted the request to upgrade the bandwidth foc from 1gb to 2.5gb. how long did yours take?

Mine is already on the 7th week and no updates from them. Very frustrating

 

[AvatarViper]

3 options

1 - two routers, using non overlapping wifi channels
2 - 1x 2.5gbps capable router, but wifi 6 max can only achieve approximately 1.3gbps in real world conditions.
3 - don't do anything if you don't experience any lag/congestion/slowdowns/etc.

i just researched and found out that if you have a router that support dual wan, you can connect 2 cables from WC ONR to the router. but the max speed for wireless will be 2Gbps, still not bad ma. No?

 

[firestyle]

I managed to successfully bridge the ZTE F620 ONR twice (replicated on two separate ONRs).

==============
Firstly, you have to reset the ONR.
Login with support or root account then click on Management & Diagnosis > System Management > Factory Reset.

After ONR has been reset, login with support account then click on FastSetting and ensure ONR is ticked. Also tick LAN1 under Bridge Port. Then can be seen in the image below. (I have to repost an image as I am unable to upload images).

==============
Initially when I accessed support account FastSetting, the Bridge Port options were not displayed. These only appeared after the ONR was reset.

==============
The support account password is the root account password reversed.

If you are not able to login with support account, just login with root account first and do a reset.


Image taken from xiaofan. Thanks!

Sorry if this has been mentioned before.

I am considering to subscribe to WC and then bridge it. Just want to make sure I have all the info before pulling the trigger.

May I know where can I find the id and password for the root/support account?

 

[hub8246]

Sorry if this has been mentioned before.

I am considering to subscribe to WC and then bridge it. Just want to make sure I have all the info before pulling the trigger.

May I know where can I find the id and password for the root/support account?

The password can be found on the onr.
This password is for the root account.
Reverse it and it will be the password for support account.

 

[firestyle]

The password can be found on the onr.
This password is for the root account.
Reverse it and it will be the password for support account.

thanks sifu for replying to my query.

how about the login id of the root and support account? are they on the onr too?

 

[hub8246]

thanks sifu for replying to my query.

how about the login id of the root and support account? are they on the onr too?

Id will be root or support, respectively.

 

[firestyle]

Id will be root or support, respectively.

thanks so much bro. appreciate that!

 

[cyberet]

i just researched and found out that if you have a router that support dual wan, you can connect 2 cables from WC ONR to the router. but the max speed for wireless will be 2Gbps, still not bad ma. No?

current real world wifi 6 throughput still unlikely to reach 2gbps. you would have to wait for wifi 7

 

[FinalTidus]

For the issued onr I noticed that this feature called upnp is enabled.

Is it ok if I disable it? Will it cause problems?

 

[xiaofan]

For the issued onr I noticed that this feature called upnp is enabled.

Is it ok if I disable it? Will it cause problems?

For consumer routers, it is typically turned on. You need to check if you have devices which needs to use upnp or not. Some users consider upnp as a security hole and disable it. You can always try and see if your devices are still working or not.

Reference from TP-Link
https://www.tp-link.com/sg/support/faq/1543/
The UPnP (Universal Plug and Play) protocol allows applications or host devices to automatically find the front-end NAT device and send request to it to open the corresponding ports. With UPnP enabled, the applications or host devices on the local network and the internet can freely communicate with each other thus realizing the seamless connection of the network. You may need to enable the UPnP if you want to use applications for multiplayer gaming, peer-to-peer connections, real-time communication (such as VoIP or telephone conference) or remote assistance, etc.

More references from Netgear and Asus:
https://kb.netgear.com/24306/How-do-I-enable-or-disable-Universal-Plug-and-Play-on-my-NETGEAR-router
https://www.asus.com/sg/support/faq/1045028/
https://store.linksys.com/support-article?articleNum=138290

 

[Matt_Max]

I'm planning to signup the No Frills Plan, and plan to bridge it to use my AX86U. Want to know how likely they give the nokia ONR? Can we request to change the ONR if it's nokia ONR?

 

[xiaofan]

I'm planning to signup the No Frills Plan, and plan to bridge it to use my AX86U. Want to know how likely they give the nokia ONR? Can we request to change the ONR if it's nokia ONR?

I believe the new ONR will be the ZTE ZXHN F620 model based on recent reports.

But you may want to confirm with WC.

 

[Milo Van]

Hi sorry noob question here, will Asus ZenWifi XD6 work well with WC ONR? Mine is a 5 room BTO, so the ONR will be in the DB box, one XD6 unit placed in my living room near the TV console, and the other unit in my Masterbed room, it should be sufficient?

Considering we mostly only need good wifi coverage in living and master room.

And also I am using Global Protect VPN for work purpose, I believe should not have any issue with WC? Was considering SImba 2.5g plan, but worried there might be issues with CGNAT.