Singtel 5gbps ipv6

[anarchy89]

I just upgraded to singtel 5gbps fiber.

Has anyone gotten ipv6 to work?

I turned on the 6rd tunnel but my speed drops to 200mbps.

Without it i can get 2.5gbps.

My 1gbps at least went to 1gbps on ipv6.

 

[probablye]

Sharing my experience of Singtel IPv6.

Prior to subscribing to the GamerPro 1+1 Gbps plan, I was inspired by @xiaofan who managed to enable native IPv6. So I felt confident that Singtel seemed to be upgrading their infrastructure and decided to take a chance.

The GamerPro plan is currently the only one that officially allows bridge mode. So I knew that if I had any issues, I had the ability to seek technical support.

Right after my plan was activated, I immediately requested for IPv6 and I was given the usual 6rd tunnel access.

But I told them that wasn't what I wanted - I needed native IPv6 and I told them I saw proof here on this forum that some users did have native IPv6 enabled, although they were on ONT and I was on the bridged ONR.

That started a more than one month "adventure" in which I went back-and-forth with their customer service, which in turn sought clarification from the backend tech support.

Singtel essentially told me that native IPv6 was not possible on an ONR.

I just could not believe them. I said how was it possible that with Singtel now phasing out ONT - essentially forcing everyone to use an ONR - that they were actually going backwards in technology and not supporting native IPv6, which was possible previously on the ONT? It wasn't logical.

They were very apologetic and said that's the conclusion given by the backend tech support, and also that it was no longer possible to switch to an ONT.

A few weeks later, I received an SMS informing me to expect some down time because Singtel was going to perform a network upgrade at my exchange. I had a strong suspicion that despite everything they told me, this upgrade was exactly what I had been waiting for, and which would enable native IPv6 for me.

True enough, right after the upgrade, I activated DHCPv6 on my router and it worked immediately.

Today, I believe I might be the only ONR user with native IPv6. My RIPE Atlas probe is the only Singtel probe with IPv6. And I can say it works very well - hitting 1Gbps on fast.com speedtest

 

[anarchy89]

Sharing my experience of Singtel IPv6.

Prior to subscribing to the GamerPro 1+1 Gbps plan, I was inspired by @xiaofan who managed to enable native IPv6. So I felt confident that Singtel seemed to be upgrading their infrastructure and decided to take a chance.

The GamerPro plan is currently the only one that officially allows bridge mode. So I knew that if I had any issues, I had the ability to seek technical support.

Right after my plan was activated, I immediately requested for IPv6 and I was given the usual 6rd tunnel access.

But I told them that wasn't what I wanted - I needed native IPv6 and I told them I saw proof here on this forum that some users did have native IPv6 enabled, although they were on ONT and I was on the bridged ONR.

That started a more than one month "adventure" in which I went back-and-forth with their customer service, which in turn sought clarification from the backend tech support.

Singtel essentially told me that native IPv6 was not possible on an ONR.

I just could not believe them. I said how was it possible that with Singtel now phasing out ONT - essentially forcing everyone to use an ONR - that they were actually going backwards in technology and not supporting native IPv6, which was possible previously on the ONT? It wasn't logical.

They were very apologetic and said that's the conclusion given by the backend tech support, and also that it was no longer possible to switch to an ONT.

A few weeks later, I received an SMS informing me to expect some down time because Singtel was going to perform a network upgrade at my exchange. I had a strong suspicion that despite everything they told me, this upgrade was exactly what I had been waiting for, and which would enable native IPv6 for me.

True enough, right after the upgrade, I activated DHCPv6 on my router and it worked immediately.

Today, I believe I might be the only ONR user with native IPv6. My RIPE Atlas probe is the only Singtel probe with IPv6. And I can say it works very well - hitting 1Gbps on fast.com speedtest

Who did you get on the phone to ask? Was it just tech support ?

 

[probablye]

Who did you get on the phone to ask? Was it just tech support ?

Like I said, it was quite an "adventure". I first contacted the usual tech support on the phone. When they could not help me, I asked for the case to be escalated to the higher level managers.

You have to make it known to them that you're not the usual customer. That you are tech savvy and actually know what you're talking about.

 

[HiHelloBye]

what's the benefits of using native IPv6?

 

[cyberet]

Sharing my experience of Singtel IPv6.

Prior to subscribing to the GamerPro 1+1 Gbps plan, I was inspired by @xiaofan who managed to enable native IPv6. So I felt confident that Singtel seemed to be upgrading their infrastructure and decided to take a chance.

The GamerPro plan is currently the only one that officially allows bridge mode. So I knew that if I had any issues, I had the ability to seek technical support.

Right after my plan was activated, I immediately requested for IPv6 and I was given the usual 6rd tunnel access.

But I told them that wasn't what I wanted - I needed native IPv6 and I told them I saw proof here on this forum that some users did have native IPv6 enabled, although they were on ONT and I was on the bridged ONR.

That started a more than one month "adventure" in which I went back-and-forth with their customer service, which in turn sought clarification from the backend tech support.

Singtel essentially told me that native IPv6 was not possible on an ONR.

I just could not believe them. I said how was it possible that with Singtel now phasing out ONT - essentially forcing everyone to use an ONR - that they were actually going backwards in technology and not supporting native IPv6, which was possible previously on the ONT? It wasn't logical.

They were very apologetic and said that's the conclusion given by the backend tech support, and also that it was no longer possible to switch to an ONT.

A few weeks later, I received an SMS informing me to expect some down time because Singtel was going to perform a network upgrade at my exchange. I had a strong suspicion that despite everything they told me, this upgrade was exactly what I had been waiting for, and which would enable native IPv6 for me.

True enough, right after the upgrade, I activated DHCPv6 on my router and it worked immediately.

Today, I believe I might be the only ONR user with native IPv6. My RIPE Atlas probe is the only Singtel probe with IPv6. And I can say it works very well - hitting 1Gbps on fast.com speedtest

glad you got native ipv6 enabled. for me, life is too short to deal with them

 

[anarchy89]

Like I said, it was quite an "adventure". I first contacted the usual tech support on the phone. When they could not help me, I asked for the case to be escalated to the higher level managers.

You have to make it known to them that you're not the usual customer. That you are tech savvy and actually know what you're talking about.

Ok will give it a try thanks !

 

[xiaofan]

Ok will give it a try thanks !

Hmm, I do not even see the 6rd working with the default ONR FW...

Just got the Singtel 5Gbps internet installed this afternoon. Immediately I lose my Singtel native IPv6. Guess I will wait a while before trying to talk to Singtel on IPv6.

 

[probablye]

Hmm, I do not even see the 6rd working with the default ONR FW...

Yes, that's also my experience. On the ONR, they have to activate it for you after you request for it.

I suppose if you have the ONR admin password you can try turning it on yourself.

 

[xiaofan]

Yes, that's also my experience. On the ONR, they have to activate it for you after you request for it.

I suppose if you have the ONR admin password you can try turning it on yourself.

I have set up Singtel 6rd IPv6 by log in to the ZTE F8648 ONR with the following log-in info, and it does not work. But I will wait for tomorrow to see it works or not.
user: support
password: reverse of the root password printed on the ONR

(actually no need to use the above account, just the default root account and the root password will do, but same failed results).

 

[xiaofan]

Interestingly I can setup 6rd on my OpenWRT router and then IPv6 will work.

Singtel ZTE F8648 ONR 10G LAN port (unbridged) -- CWWK Intel N100 Mini PC running PVE and virtual OpenWRT (quad 2.5G ports so the speed will be limited) -- ZTE BE7200 Pro+ in AP mode -- wireless -- Acer Windows 11 laptop

PS C:\work\speedtest> ping ipv4.google.com

Pinging ipv4.l.google.com [142.251.12.138] with 32 bytes of data:
Reply from 142.251.12.138: bytes=32 time=5ms TTL=53
Reply from 142.251.12.138: bytes=32 time=7ms TTL=53
Reply from 142.251.12.138: bytes=32 time=8ms TTL=53
Reply from 142.251.12.138: bytes=32 time=7ms TTL=53

Ping statistics for 142.251.12.138:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 5ms, Maximum = 8ms, Average = 6ms
PS C:\work\speedtest> ping ipv6.google.com

Pinging ipv6.l.google.com [2404:6800:4007:821::200e] with 32 bytes of data:
Reply from 2404:6800:4007:821::200e: time=37ms
Reply from 2404:6800:4007:821::200e: time=39ms
Reply from 2404:6800:4007:821::200e: time=41ms
Reply from 2404:6800:4007:821::200e: time=37ms

Ping statistics for 2404:6800:4007:821::200e:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 37ms, Maximum = 41ms, Average = 38ms

No speed drop either. Tested from the OpenWRT virtual router.

root@OpenWrt:~/ookla# ./speedtest -s 13623

   Speedtest by Ookla

      Server: Singtel - Singapore (id: 13623)
         ISP: Singtel Fibre
Idle Latency:     1.29 ms   (jitter: 0.07ms, low: 1.20ms, high: 1.40ms)
    Download:  2355.71 Mbps (data used: 1.1 GB)
                  3.17 ms   (jitter: 0.29ms, low: 1.49ms, high: 3.63ms)
      Upload:  2352.75 Mbps (data used: 2.0 GB)
                  7.28 ms   (jitter: 0.30ms, low: 1.50ms, high: 8.52ms)
 Packet Loss:     0.0%
  Result URL: https://www.speedtest.net/result/c/eb29f608-6eb0-47c7-a101-c49e90b4e573

root@OpenWrt:~/ookla# ping -c 4 ipv6.google.com
PING ipv6.google.com(sg-in-f139.1e100.net (2404:6800:4003:c1a::8b)) 56 data bytes
64 bytes from sg-in-f139.1e100.net (2404:6800:4003:c1a::8b): icmp_seq=1 ttl=108 time=3.78 ms
64 bytes from sg-in-f139.1e100.net (2404:6800:4003:c1a::8b): icmp_seq=2 ttl=108 time=3.72 ms
64 bytes from sg-in-f139.1e100.net (2404:6800:4003:c1a::8b): icmp_seq=3 ttl=108 time=3.75 ms
64 bytes from sg-in-f139.1e100.net (2404:6800:4003:c1a::8b): icmp_seq=4 ttl=108 time=4.03 ms

--- ipv6.google.com ping statistics ---
4 packets transmitted, 4 received, 0% packet loss, time 3005ms
rtt min/avg/max/mdev = 3.719/3.820/4.031/0.123 ms

 

[xiaofan]

@anarchy89

Just wondering what is your setup and how you set up 6rd on the ONR or your own router. Thanks.

It is a bit strange that 6rd IPv6 drops your internet speed. By right that should not happen.

 

[anarchy89]

I used the same settings as you,

@anarchy89

Just wondering what is your setup and how you set up 6rd on the ONR or your own router. Thanks.

It is a bit strange that 6rd IPv6 drops your internet speed. By right that should not happen.

I used the same 6rd settings as you and i am seeing a speed drop! An also, mine says online on the ONR, i think i had to ask them to activate it first and thats what they activated. how do you set up an openwrt virtual router??

 

[xiaofan]

I used the same settings as you,

I used the same 6rd settings as you and i am seeing a speed drop! An also, mine says online on the ONR, i think i had to ask them to activate it first and thats what they activated. how do you set up an openwrt virtual router??

Get a mini PC, say cheap Intel N100 based mini PC with quad 2.5G ports, install Proxmox and then set up virtual OpenWRT or pfSense.

If you need 10G, then get an Intel N305 based mini PC with dual 2.5G ports and dual 10G SFP+ ports.

Some brothers get Minisfroum MS-01 which is even more powerful as a home-lab setup.

Reference: 10G capable Mini PCs with SFP+ ports
https://forums.hardwarezone.com.sg/...port-switch-and-vq-xgs-pon-onu-stick.7047645/

Reference: Proxmox and Virtual OpenWRT and others on Intel N100 mini PC from @hwzlite
https://forums.hardwarezone.com.sg/threads/x86-soft-router-intel-n100-12th-gen-alder-lake.6958302/

 

[xiaofan]

I have talked to Singtel this morning through Singtel WhatsApp channel about IPv6 not working for the ONR and they have created a case for me. Let's see how it goes from here.

 

[anarchy89]

I have talked to Singtel this morning through Singtel WhatsApp channel about IPv6 not working for the ONR and they have created a case for me. Let's see how it goes from here.

Any updates?

 

[anarchy89]

Get a mini PC, say cheap Intel N100 based mini PC with quad 2.5G ports, install Proxmox and then set up virtual OpenWRT or pfSense.

If you need 10G, then get an Intel N305 based mini PC with dual 2.5G ports and dual 10G SFP+ ports.

Some brothers get Minisfroum MS-01 which is even more powerful as a home-lab setup.

Reference: 10G capable Mini PCs with SFP+ ports
https://forums.hardwarezone.com.sg/...port-switch-and-vq-xgs-pon-onu-stick.7047645/

Reference: Proxmox and Virtual OpenWRT and others on Intel N100 mini PC from @hwzlite
https://forums.hardwarezone.com.sg/threads/x86-soft-router-intel-n100-12th-gen-alder-lake.6958302/

If you do this, your onr isn’t in bridged mode, does that mean you have a double nat ?

 

[xiaofan]

Any updates?

No updates from Singtel side. Need to check with them, but lazy already.

 

[xiaofan]

If you do this, your onr isn’t in bridged mode, does that mean you have a double nat ?

Yes. Now I am using Double NAT.

Singtel ONR --> 2.5G switch with 10G uplink --> Asus RT-AX86U (Double NAT), OpenWRT virtual router (Double NAT, 6rd IPv6 working) and one 10G capable mini PC running Ubuntu Linux 24.04.

 

[xiaofan]

No updates from Singtel side. Need to check with them, but lazy already.

Case has been pending since 15 August 2024.

Just tried to contact SingTel through WhatsApp again to see how it goes.