Frustration applying for Malaysia's VEP

[hwsstx]

Sharing my experience: Had RFID on my car and TnG ewallet before VEP ”Oct 1 requirements” came out and used passport for registration. Used commercial RFID to pay highway tolls and liked the speed and convenience.

VEP registration done at low demand period near end of covid but no further action was done. VEP new requirements came out out, so I applied to have RFID tags sent via mail.(mail took maybe 1-2 weeks?)

After receiving the VEP RFID via snail mail, there was some back and forth(~2months) as they were strict on the photo and car license plate being in the same photo and I took my time to take and submit photo as I was “busy with life”. Finally the website updated status as “VEP activated”.

Wanted to paste it on a removable holder on my windscreen (like I did with the non VEP/commercial RFIDs tags), read that JPJ may fine, so decided not to and terminated my current commercial RFID.

Still have issue of how to link my TnG ewallet and VEP tag. Then it was announced that you can update national ID via the TnG ewallet app.
On the day of launch, maybe it was not ready, so nothing could be done. Sent emails to both TnG ewallet helpdesk and TCsens. Only TnG replied and seems I need TCsens help. This was 2-3 weeks ago. Then this am, I checked my TnG wallet and my “notifications” gave me an option to update my national ID, and I did. VEP icon can now also be found on ewallet app.

Ah.. I see now.. maybe it was a premature announcement before it was “launched” on the TnG ewallet? Anyway, now sitting tight to see if I can see my VEP tag updated in my ewallet app or there are more hurdles to overcome.

meanwhile, question to all, if my VEP tag cannot deduct at immigration, do you think I can still use my TnG RFID card to pay? Should be right?

Not talking about highway toll, I will avoid RFID lane till I am sure my VEP tag can deduct to avoid inconveniencing others.

it just occured to me, RFID TnG card MUST be the back up as there is usually 1-2 RFID lanes on highway toll gates and >3 TnG/manual payment lanes. If this redundancy only works for highway tolls only and not for immigration, it will be a nightmare jam if a few cars have issues…

Added edit:
can anyone share how the VEP interface looks like in the TnG ewallet? Wondering if it shares same interface with the commercial RFIDs and what kind of information can be seen.

If I read correctly, you received VEP RFID tag prior to updating your NRIC to TnG?....first time reading of such an experience.

 

[F3Rm1nat0r]

wtf, today I got an update saying my application is rejected due to not having all the documents inside. I already attached all documents!!


Read HWZ Forum Rules!

 

[cleffa3000]

this wkend saw a lot of car drive in for their "last trip"

 

[drkcynic]

Huh? People here still never get the memo?

No VEP still can drive in. Mai gan cheong.

 

[Yowe55 mini]

If I read correctly, you received VEP RFID tag prior to updating your NRIC to TnG?....first time reading of such an experience.

Dear hwsstx,

We are those who did the very first VEP when it was launched in 2018-2019 before Covid hits globally.
The initial implementation was easier and faster.

Confidence for the future. More good years ahead...
Thank you.

 

[Yowe55 mini]

This MB Onn Hafiz is powerful!

Dear zensushi,

I do not think MB is that influential. It seems the activation are intentionally configure in batches, based on Philipkee, yours and mine journey. The activation is align to the timeline.

Confidence for the future. More good years ahead...
Thank you.

 

[edwinz]

If I read correctly, you received VEP RFID tag prior to updating your NRIC to TnG?....first time reading of such an experience.

Yes. My passport used to register TnG app ages ago. Applied VEP end of covid with both IC and passport, at that time, no mention of TnG app etc. Asked for VEP tag to be mailed upon announcement of “Oct 1”. Upon activation, I realised I cannot pay with TNG app using VEP RFiD as it’s not linked properly. Perhaps I am one of the few “grey areas”. Used “commercial RFID” with much happiness before i terminated it as it will likely interfere with headlamp VEP RFID.

 

[edwinz]

Dear hwsstx,

We are those who did the very first VEP when it was launched in 2018-2019 before Covid hits globally.
The initial implementation was easier and faster.

Confidence for the future. More good years ahead...
Thank you.

Yes I concur with this . Later on when I asked for the VEP to be mailed, had some minor cleanup to do, but response was within 1-2 business days at the time. Very fast!

 

[elf108]

wtf, today I got an update saying my application is rejected due to not having all the documents inside. I already attached all documents!!


Read HWZ Forum Rules!

My friend uploaded headlamp tag with carplate for verification, after 3 weeks email reply say wrong image uploaded. He angry sia.

 

[hwsstx]

Dear hwsstx,

We are those who did the very first VEP when it was launched in 2018-2019 before Covid hits globally.
The initial implementation was easier and faster.

Confidence for the future. More good years ahead...
Thank you.

My partner's VEP also first generation but expiring in Feb'25 - so haven't started to rush yet.

Yes. My passport used to register TnG app ages ago. Applied VEP end of covid with both IC and passport, at that time, no mention of TnG app etc. Asked for VEP tag to be mailed upon announcement of “Oct 1”. Upon activation, I realised I cannot pay with TNG app using VEP RFiD as it’s not linked properly. Perhaps I am one of the few “grey areas”. Used “commercial RFID” with much happiness before i terminated it as it will likely interfere with headlamp VEP RFID.

 

[shikoo]

Just give myr50 kopi money can liao

 

[sunsetbay]

Huh? People here still never get the memo?

No VEP still can drive in. Mai gan cheong.

Yeah~ got confirmation slip can go in already~ relax~

 

[Sauron]

Whaddya noe moi got activated email at 2am today lololllllll

 

[barney1183]

Uploaded my car photo with the picture of the tag on 23 Sept but still not looked at. I see some of you all got activation within hours after uploading. Guess they are processing not FIFO method but more of random selection to check the picture and activate....sad.

 

[alxr27]

Uploaded my car photo with the picture of the tag on 23 Sept but still not looked at. I see some of you all got activation within hours after uploading. Guess they are processing not FIFO method but more of random selection to check the picture and activate....sad.

Yea likely. Mine since 24 Aug still not activated

 

[fateless]

Uploaded photo on 22 Sep. Today 29 sep 1am received email that it’s activated.

finally… think they batch update

 

[Yowe55 mini]

Uploaded photo on 22 Sep. Today 29 sep 1am received email that it’s activated.

finally… think they batch update

Dear fateless,

Yours is the headlamp tag version?

Confidence for the future. More good years ahead...
Thank you.

 

[Panerex]

After the successful activation of VEP, can I still go via the TNG gantry at road tolls?

Would like to utilise the money balance inside my physical TNG card.

 

[barney1183]

After the successful activation of VEP, can I still go via the TNG gantry at road tolls?

Would like to utilise the money balance inside my physical TNG card.

Yes can

 

[nachtsid.er]

Dear zensushi,

I do not think MB is that influential. It seems the activation are intentionally configure in batches, based on Philipkee, yours and mine journey. The activation is align to the timeline.

Confidence for the future. More good years ahead...
Thank you.

When you submit tag picture?