This whole saga is due to the poor PR by the company. It took the company too long to calm the market. They failed to realise that they are servicing retail investors. Retail investors' mindsets are totally different for accredited or institutional investors. The company marketing/PR/Legal & Compliance need to learn from this saga. Time is essence in any publicity crisis.
It has nothing to do with the financial standing of the company. Under the MAS' regulations, the company is required to segregate its assets/monies from clients' assets/monies. Furthermore, there is no solvency issue given that MAS tracks all regulated FIs finances on a quarterly/yearly basis. Unless the company produced fraudulent reports, there are no tell-tale signs that the company is facing any credit issues. What those Youtubers citing were the low returns as the major catalyst of their fund withdrawals coupled with lack of integrity of the management in handling the AXS issue. They did not state that the company is facing credit crunches.
The real risk to investors is the counterparty risk of the company that it invests. For example, the company takes your money and invests in a MMF managed by a ABC fund manager, and this manager mismanaged or defaulted for whatever reasons. Even in such scenarios, you may not lose all your investments.
Due to fear instilled by people over the social media, it created a massive withdrawals of funds. This causes liquidity issue in the short-term. Bear in mind that most companies do not keep too much cash as idle cash is a cost to companies. It will take time to call back funds via redemption of investments, etc.