<ST Forum>Bus driver continued journey even though air-conditioning was not working

[Rosanjinz]

https://www.straitstimes.com/opinio...-even-though-air-conditioning-was-not-working

I had the misfortune of boarding SBS service 121 on April 3 around 7.20pm.

It was only after it had left the bus stop that I realised there was no air-conditioning and no opening for ventilation.

When the bus driver confirmed that the air-conditioning was not working and that the service was continuing, I asked if he could open the doors for ventilation.

He said the doors could be opened only at bus stops.

I decided to endure the ride till it reached my destination at Tiong Bahru MRT station, given the heavy downpour and my lack of familiarity with the bus route in the dark.

With my history of asthma, I did my best and pulled out a fan to circulate the air around me.

But the lack of air circulation got to me and I had to get off at some remote stop.


No satisfactory response came from SBS Transit following my report of the incident.

The bus driver should have stopped as soon as possible and not allowed any boarding once the air-conditioning broke down.

SBS should take steps to prevent something like this from happening again and not just apologise for any distress or inconvenience caused.

Molly Lim

 

[kuti-kuti]

Last week i also encountered.
Basket, driver either oblivion to the stuffy heat blowing out from the air vent or he having a fever feeling cold. Best part is halfway route, another off duty bus captain boarded the bus and just kept chatting with driver, also oblivion to the heat

 

[tomsss]

SBS should take steps to prevent something like this from happening again and not just apologise for any distress or inconvenience caused.

What she really want? Compensation, right? she want SBS to compensate her for her agony that she endured

 

[Oxygenatedwater]

SBS should take steps to prevent something like this from happening again and not just apologise for any distress or inconvenience caused.

What she really want? Compensation, right? she want SBS to compensate her for her agony that she endured

she is a paying customer

 

[Rosanjinz]

imagine if she faint inside bus then how?

she already say she got asthma lei

 

[cplbao]

Ok refund her trip lor. Else what you want the driver to do, report bus faulty and everyone can alight and wait for next bus

 

[icebleue]

imagine if she faint inside bus then how?

she already say she got asthma lei

Alight and board the next bus

 

[icebleue]

Ok refund her trip lor. Else what you want the driver to do, report bus faulty and everyone can alight and wait for next bus

Bus fares collected by LTA.
Have to claim from lta

 

[kuti-kuti]

The stuffy heat blowing from the vent i dare say was around 35 degs and imagine all windows sealed, i took that bus from interchange, bus under afternoon sun in oarking lot

 

[klim668]

I said many times before liao, our bus service standard really cmi these days.

 

[icebleue]

The stuffy heat blowing from the vent i dare say was around 35 degs and imagine all windows sealed, i took that bus from interchange, bus under afternoon sun in oarking lot

Alight and board next bus…
Bus captain having his off soon… usually they will retract the bus after the journey. Midway some passengers don’t want to alight cos they are rushing for time.

 

[kamipify]

I rather they move than not moving

Funny residents could had just alight and wait for the next bus really damm because of ppl like her my bus driver rather not drive

 

[English Teacher]

Rare chance to see chiobu sweating

 

[CanIsayNo]

she should have alighted and boarded the next bus and then claim the overcharge fees from sbs. i mean, isnt that what most rational people would do? some more she has history of asthma. Seems like she did get off at some "remote stop", so i assume she did board the next bus. Actually, is there really a need to write in to complain about this?

 

[jeffrey745]

The stuffy heat blowing from the vent i dare say was around 35 degs and imagine all windows sealed, i took that bus from interchange, bus under afternoon sun in oarking lot

Turns into sauna bus....

 

[Whimsica]

She expected the bus driver to chase everyone off?

Why can't she just get off?

There are others who dun mind and want to carry on the journey.

People nowadays really FOMO by tiktok eat finish bo sai pang must keep "creating content".

 

[Zinna]

I tot no air con considered critical fault and bus cannot move?

 

[deathan9el]

took one before
before me alight, asked the bus capt if the AC were faulty
he did admitted that

ranted at him for the journey to be uncomfortable w/ no possible ventilation
only then he said that the AC now ok [it was the last stop btw]



this sort of issue should be addressed as we're paying full fare for an AC'd bus
not like on a cab, if the AC were down, the windows can be wind down a bit

 

[justln]

she should have alighted and boarded the next bus and then claim the overcharge fees from sbs. i mean, isnt that what most rational people would do? some more she has history of asthma. Seems like she did get off at some "remote stop", so i assume she did board the next bus. Actually, is there really a need to write in to complain about this?

Nowadays still got overcharge? I thought is distance based?

Anyway alight and take new bus lo, kind of stupid to ask the bus driver to keep door open when people can get hurt if some crazy guy jumps off.

 

[clearsky7]

If no aircon in hot weather with smelly people, is can die