zym.sg Mobile (Singtel MVNO)

skazzz

Senior Member
Joined
Jul 31, 2011
Messages
1,290
Reaction score
144
are u using iphone? how to do call barring

ZYM’s roaming calls are quite troublesome — you need to contact them directly, which feels more like a way for them to generate revenue while shifting the blame onto consumers.

I did enable the roaming barring option upon request, but I haven’t actually tested the function myself.
 

IAmZlatan

Member
Joined
Jan 8, 2018
Messages
194
Reaction score
15
Hi guys, I realised both zym and zero1 are quite similar in terms of what they offer. Price only a slight difference.

Given they are both using Singtel line, are there actually any difference in reception locally and overseas?

TIA
 

Tedicious

Master Member
Joined
Aug 1, 2019
Messages
4,308
Reaction score
2,003
Hi guys, I realised both zym and zero1 are quite similar in terms of what they offer. Price only a slight difference.

Given they are both using Singtel line, are there actually any difference in reception locally and overseas?

TIA
Talktime a little diff
 

gapboy

Arch-Supremacy Member
Joined
Jul 29, 2003
Messages
18,546
Reaction score
5,712
Hi guys, I realised both zym and zero1 are quite similar in terms of what they offer. Price only a slight difference.

Given they are both using Singtel line, are there actually any difference in reception locally and overseas?

TIA
+- more or less same .. if you don't mind the "branding" ... i will stick to zym

i tried all vivifi > zym > now z1
 

xiaofan

High Supremacy Member
Joined
Sep 16, 2018
Messages
32,726
Reaction score
10,241
Just looking at the popularity of the three threads.

Zym: 11k reply, 2M views
Zero1: 10k reply, 2M views
VIVIFI: 5k reply, 3M views

If I do not know anything about the three, just based on the above data, I will probably choose Zym. :ROFLMAO:

Then for those who know about the three:
1) for users who prefer eSIM, Zym is out.
2) for users who do not like minimum 2 month subscription period, Zym is out.
3) for those who prefer a strong company behind, Zym is probably the way to go.
 

60Remajust

Senior Member
Joined
Jun 17, 2024
Messages
1,012
Reaction score
670
What r u trying to bar?

all calls

exactly what TheOutsider kena, charged for outgoing as well as incoming when overseas

so far from what i gather the only solution for me is to ignore the calls when im travelling, can't even reject the calls
 

twosix

High Supremacy Member
Joined
Nov 27, 2000
Messages
27,893
Reaction score
7,754
all calls

exactly what TheOutsider kena, charged for outgoing as well as incoming when overseas

so far from what i gather the only solution for me is to ignore the calls when im travelling, can't even reject the calls
Ok, while roaming. Dun answer the call or change to android phone.
 

A7997A

Master Member
Joined
Feb 21, 2002
Messages
4,343
Reaction score
793

xiaofan

High Supremacy Member
Joined
Sep 16, 2018
Messages
32,726
Reaction score
10,241
Network wise pretty similar, so are the outages.
Here are some known difference for you :

Vivifi & Zym doesn't supports VoWifi, Zero1 has previously claimed VoWifi support, but later denies that. User feedback is that it doesn't work, except a single report of it working.
Zym don't have esim so far, zero1 & vivifi has.
Zym requires an app to do any management, zero1 & vivifi can use web page.
Zero1 has least talk time for plans >=$10, Vivifi has more and zym has even more.
Zym requires IDD add-on plan to call IDD, Zero1 & Vivifi is pay per use.
Vivifi supports number port anytime, zero1 submit at application, zym submit at activation.
Vivifi seems to have a reputation to get the name order mix up resulting in porting problems.
Physical sign up : Zero1 at Harper Point, Vivifi have a few, zym has lots.
Zym send bill by 5th/deduct on 10th, zero1 send bill on 6th/deduct on 8th, Vivifi sends ard 25th.
All 3 use calendar month billing cycle.

For the cheapest plan Zero1 is $7.06, Vivifi $7.70, Zym $7.77. The 2 other popular plans Zero1 & Vivifi is the same, Zym is $0.10 more.
Zym's $10.10 plan provides free 5G for 180 days.
Vivifi has 2 different $15 plans, most should prefer the more recent "Roam Asia Super 5G" plan. Note the other plan "Roam MY Super" only includes 5G for 12 months.

For port in Zym & Vivifi can use with temp no. once activated, Zero1 doesn't provide temp number & needs to wait for port in (including esim, totally no connection before port in is complete, Also sim pick up on Fri-Sun can only activate next business day after 2pm.)
For port out Zym just have to be done by end of month, Vivifi appears to be the same, for Zero1 I can't find anything but there are reports of billing after port out so there might be a notice period there.
For termination Vivifi/Zero1 both ask for 7 day's notice (Zero1 by 3pm), Zym did not specify.

Port back :
Zym - promo doesn't apply for numbers that was with Zym in the past 12 months
Zero1 - if number was with Zero1 in the past 3 Months, there is a one-time registration fee of $10.90 + $5.45 for the cost of the SIM card.

Change of plan :
Vivifi - 5 business days (no longer charge, prorate, lose existing discount),
zero1 - 7 business days ($10.90 for downgrade, prorate, subsequent change a month later),
zym - 5 working days (no longer charge for downgrade, prorate, lose any promotional benefits)

Minimum subscription :
Vivifi - 2 bills (2 months + any prorated part of a month)
Zero1 - 1 month+7 day's notice (b4 3pm) if that exceed the billing cycle, another month will be billed.
Zym - 2 months

Nice, very comprehensive comparison.

Minor updates:
1) Zym, Zero1 and VIVIFi all have 4G plan with free 5G trial (180 days or six months)

Zym: S$10.10 Roam Plus
Zero1: S$10.10 Streamo Bold
VIVIFI: S$10 VIBE

2) Different China Roaming Partners

Zym: China Unicom and China Telecom
Zero1: China Mobile and China Unicom
VIVIFI: China Unicom and China Telecom
 

A7997A

Master Member
Joined
Feb 21, 2002
Messages
4,343
Reaction score
793
Nice, very comprehensive comparison.

Minor updates:
1) Zym, Zero1 and VIVIFi all have 4G plan with free 5G trial (180 days or six months)

Zym: S$10.10 Roam Plus
Zero1: S$10.10 Streamo Bold
VIVIFI: S$10 VIBE

2) Different China Roaming Partners

Zym: China Unicom and China Telecom
Zero1: China Mobile and China Unicom
VIVIFI: China Unicom and China Telecom
Already updated before your post is live :ROFLMAO:
I won't bother with the roaming partners myself, to do it properly you need to go through all 13 territories, possibly more in the future.
 

maumu

Arch-Supremacy Member
Joined
Jun 22, 2000
Messages
11,147
Reaction score
2,480
Singtel SIM Only supports voice roaming, but it will cost you a lot. Zym is adding a bit more on top of Singtel's roaming voice call charges, so it is even more expensive.

If you do not travel much, then just ignore the roaming voice calls.

For me, I just ignore the call to my main Singtel SIM Only number, but call back using eight if I know the call may be legitimate.

If just focusing on local usage, and you don't mind the pricing and 12 month contract of the SingTel SIM Only S$15.28 plan, then I will say it is better than SingTel MVNOs' 5G plans.
@xiaofan is there a way to disable voice roaming for Singtel SIM only when we're overseas?
 
Important Forum Advisory Note
This forum is moderated by volunteer moderators who will react only to members' feedback on posts. Moderators are not employees or representatives of HWZ Forums. Forum members and moderators are responsible for their own posts. Please refer to our Community Guidelines and Standards and Terms and Conditions for more information.
Top