Any folks on Viewqwest fibre?

[fullerms]

no stock. check with them already. check with a few others reseller in SG all oso no stock.
but in the end i bought RouterBoard.com : RB1100AH

What was the damage?

 

[fullerms]

Fibernet 100 IPTV Bundle : $65.00 Price exclude (Registration fee : $53.50 & Activation fee : $80.25)
Fibernet 100 IPTV Bundle Comex (13mth) = $75.00 (price include A/R fee, effective savings $110.85 [$13.75 on A/R fee + 1mth free ($65.00) + Freedom VPN 3mths ($10.70 x 3)])

Thanks for clearing that up. How about the caller id for Voice? Is it included in the service? Or chargeable?

 

[edwin21]

Thanks for clearing that up. How about the caller id for Voice? Is it included in the service? Or chargeable?

u should spend some time reading this thread

Hello!

1. OneVoice comes with call waiting and caller ID - You can also add-on Voice mail and number non-display for $5.35/mth each.
2. Absolutely! The Raptor 200 plans are available to both existing and new subscribers (except customers who subscribed to the $75/mth 1 month free trial promotion)
3. Yes, the bundle packages come with the WD TV Live Media player
4. You can just call us or send an e-mail for the upgrade

another thing to take note, unlike other isp, VQ bill one month in advance

 

[AntonS]

Under the T&Cs it says downloading torrents on freedomvpn is strictly prohibited. But what if I need to download a linux image or a game patch? (W.o.T for example)

I understand that the VPN is totally transparent to the user, and user cannot control which traffic goes onto the VPN. Do we need to plug and unplug devices to the VPN port when using a torrent client?

The VPN bandwidth is separate from the normal connection. We don't want users choking the link with Bit Torrent and resulting in everyone suffering buffering on their streaming. Also your P2P will show up as a US IP which can get us into trouble with the US copyright companies if you get caught torrenting pirated content.

Anyways, your linux download or game patches should not be region-blocked and should download really fast on the normal connection.

 

[voiceoflove]

no stock. check with them already. check with a few others reseller in SG all oso no stock.
but in the end i bought RouterBoard.com : RB1100AH

wow?home user need this?

this look like a switch in my server room..




monthly payment is by Giro ?
not send letter to my hse 1?

 

[seeyourhead_jiejie]

wow?home user need this?

this look like a switch in my server room..




monthly payment is by Giro ?
not send letter to my hse 1?

normal use.. the router provided by vq should be enough la.

yup by giro. will have credit card payment soon..

 

[dirtysock]

Just signed up for the raptor 200. Is it normal the installation date is 2weeks later ...?

Thanks

 

[coloumbiaGames]

wow?home user need this?

this look like a switch in my server room..




monthly payment is by Giro ?
not send letter to my hse 1?

Those are full fledge router.
The settings are

 

[toshiro_sg]

no stock. check with them already. check with a few others reseller in SG all oso no stock.
but in the end i bought RouterBoard.com : RB1100AH

i like this, got so many gigabit ports

 

[fullerms]

u should spend some time reading this thread

another thing to take note, unlike other isp, VQ bill one month in advance

I did, but what I read here was not consistent with what the guys at Sim Lim told me. They told me that caller ID is chargeable at S$5.xx a month

 

[toshiro_sg]

I did, but what I read here was not consistent with what the guys at Sim Lim told me. They told me that caller ID is chargeable at S$5.xx a month

i was told by Nic caller-id and call waiting are free for this 2 plans only

FibernetTM IPTV Bundle - 100
FibernetTM Raptor Bundle - 200

http://www.fibernet.sg/residential/...ernet Residential all-in-one - Bundle v.5.pdf

why don't u PM Nicblais if u really want 100% confirmation.

 

[fullerms]

u should spend some time reading this thread



another thing to take note, unlike other isp, VQ bill one month in advance

i was told by Nic caller-id and call waiting are free for this 2 plans only

FibernetTM IPTV Bundle - 100
FibernetTM Raptor Bundle - 200

http://www.fibernet.sg/residential/...ernet Residential all-in-one - Bundle v.5.pdf

why don't u PM Nicblais if u really want 100% confirmation.

The form I have is for "FibernetTM IPTV Bundle - 100" . Dunno why the guys at Sim Lim say Caller id is chargeable

 

[toshiro_sg]

The form I have is for "FibernetTM IPTV Bundle - 100" . Dunno why the guys at Sim Lim say Caller id is chargeable

i trust the online form more than the guy at SLS, anyway he maybe misunderstood your questions so if u sign up using this online form u should be safe. Alternatively u can send an email to cs@viewqwest.com and ask, they are pretty fast with email response.

 

[edwin21]

Hi AntonS, what is the overprovision rate of the fibernet line?
i notice back on fibernet 200, i can get ard 220mbps. but now raptor 200 max ard 200mbps and and the addtitonal speed boost is 310mbps. the overprovision does not apply to raptor plans?

 

[AntonS]

Hi AntonS, what is the overprovision rate of the fibernet line?
i notice back on fibernet 200, i can get ard 220mbps. but now raptor 200 max ard 200mbps and and the addtitonal speed boost is 310mbps. the overprovision does not apply to raptor plans?

Our Speedboost System will eat up the overprovision rate during the non-speedboost hours. But as long as you can get your 200mbps it should be normal. Also the speedboost should reach up to 330mbps with the overprovision.

 

[Rubick]

Btw when will viewqwest send the confirmation mail? Yesterday the cso call me and we fix the date of activation. She say will send me a confirmation mail but i yet to receieve it

 

[edwin21]

Our Speedboost System will eat up the overprovision rate during the non-speedboost hours. But as long as you can get your 200mbps it should be normal. Also the speedboost should reach up to 330mbps with the overprovision.

so to say raptor 200 will get 200 on non speedboost timing, speedboost timing will get up to 330mbps? i tried ytd max only ard 315mbps, is this normal ?

 

[AntonS]

so to say raptor 200 will get 200 on non speedboost timing, speedboost timing will get up to 330mbps? i tried ytd max only ard 315mbps, is this normal ?

As long as you can reach around 200mbps non-Speedboost and around 300mbps Speedboost, it's normal. Anything higher is a bonus

 

[NicBlais]

Just signed up for the raptor 200. Is it normal the installation date is 2weeks later ...?

Thanks

This is normal - OpenNet needs to patch your connection into our infra at the exchange. We always book the earliest available slot with OpenNet for this but usually it takes about 2-3 weeks from date of signup.

I did, but what I read here was not consistent with what the guys at Sim Lim told me. They told me that caller ID is chargeable at S$5.xx a month

i was told by Nic caller-id and call waiting are free for this 2 plans only

FibernetTM IPTV Bundle - 100
FibernetTM Raptor Bundle - 200

http://www.fibernet.sg/residential/...ernet Residential all-in-one - Bundle v.5.pdf

why don't u PM Nicblais if u really want 100% confirmation.

Caller ID and Call waiting come standard on OneVoice, whether it comes with the bundle or you get it as on add-on service with our non-bundle plans . Apologies if you heard otherwise from our guys at Sim Lim, i'll make sure they know about it.

Btw when will viewqwest send the confirmation mail? Yesterday the cso call me and we fix the date of activation. She say will send me a confirmation mail but i yet to receieve it

Can you PM me your name and contact details (phone and e-mail) so i can follow up with our cs team?

 

[dirtysock]

This is normal - OpenNet needs to patch your connection into our infra at the exchange. We always book the earliest available slot with OpenNet for this but usually it takes about 2-3 weeks from date of signup.

Can you PM me your name and contact details (phone and e-mail) so i can follow up with our cs team?

Hi, also facing the same issue. Have confirmed the installation date yesterday with your CS, but still have not receive the confirmation.