MyRepublic fibre - Part 3

[jamescy]

Anyone having connection problem now? Queenstown area.

Strange that the voice works. But no connection to internet.

No complaints from ubi.

Try power cycling your ont?

 

[xRenol]

Anyone having connection problem now? Queenstown area.

Strange that the voice works. But no connection to internet.

No issue on my end.

 

[jamescy]

Hi bolt . my network now sibeh jialat... Only 2m and 1m SPD...

I even got issue with connecting 2com with wireless..

I used my laptop to test the router...firstly with wireless side by side is approx 35mbps..than 40 cm away... I get any 30mbps... Finally I use direct connection... I get 98 Mbps Pureplan..

May I know issit bcos my M15 gg?? Or it was built with very limited range.. My room to router is approx 8 m max... 1 wall only.

Bro, the wireless speed seems decent for N15u.
It's always best to go wired. Else you can consider getting dual band routers.

 

[Boltersdriveer]

Hi bolt . my network now sibeh jialat... Only 2m and 1m SPD...

I even got issue with connecting 2com with wireless..

I used my laptop to test the router...firstly with wireless side by side is approx 35mbps..than 40 cm away... I get any 30mbps... Finally I use direct connection... I get 98 Mbps Pureplan..

May I know issit bcos my M15 gg?? Or it was built with very limited range.. My room to router is approx 8 m max... 1 wall only.

Hi Genjutz,

For N15U it only has 2.4GHz, which, for the speed at 35Mbps you're getting is consider normal.

You may wish to refer to the chart below:

Bolts

 

[spark_plug]

No complaints from ubi.

Try power cycling your ont?

Tried since 4.30pm. Voice oso not working. Got ring tone but can't dial out. Sianz.

Going to call the customer hot line.

 

[nivleK1985]

Hi bolt . my network now sibeh jialat... Only 2m and 1m SPD...

I even got issue with connecting 2com with wireless..

I used my laptop to test the router...firstly with wireless side by side is approx 35mbps..than 40 cm away... I get any 30mbps... Finally I use direct connection... I get 98 Mbps Pureplan..

May I know issit bcos my M15 gg?? Or it was built with very limited range.. My room to router is approx 8 m max... 1 wall only.

Thanks jamescy & Bolts

As Bolts has mentioned, it is due to the wireless, tbh, not everyone can get godlike speed on 2.4ghz due to the amount of interference is relatively unpredictable.
5ghz will get you a better wireless connection (provided your equipment has the receiver)

 

[runforyourlife]

so anybody on duty on Fri installation? hehe.

 

[tuckloong]

I sick

Finished 3 roll of toilet paper liao...
But I think tmr should stop the dripping liao.

Aiyo must go rest more la

 

[abuddlah]

just one question, with the recent IT show over and so many people signing up for MR. Can MR infra able to tank everyone and get decent speed? Or will it be like the 3 telcos, cui until can't cui?

 

[Genjutz]

Thanks all the bro.. I think I must get wiring service le.

 

[tatsit]

boon lay area, no internet connection. I've called in and do as they suggest - off the modem for 10 mins and on it back. still no go, ip didn't change too

 

[nWo]

 

[Boltersdriveer]

just one question, with the recent IT show over and so many people signing up for MR. Can MR infra able to tank everyone and get decent speed? Or will it be like the 3 telcos, cui until can't cui?

Hi abuddlah,

One page on our website actually explains it all... You may want to check it out here

Bolts

 

[spark_plug]

boon lay area, no internet connection. I've called in and do as they suggest - off the modem for 10 mins and on it back. still no go, ip didn't change too

same here. Connection down since 4.30pm.

Call customer service. Same stuffs: Have you tried direct connection to ONT; power recycling; refresh IP....

Do you think I never tried all these before calling?

**sigh**

 

[Boltersdriveer]

same here. Connection down since 4.30pm.

Call customer service. Same stuffs: Have you tried direct connection to ONT; power recycling; refresh IP....

Do you think I never tried all these before calling?

**sigh**

Hi spark_plug,

Sorry to hear about the issues you are having with our CS team. Will be dropping you a PM to gather your details to ensure you get connectivity back ASAP.

Thanks!

Bolts

 

[cjlosophy]

No issue . Yishun. Got try access with smartphone??

Sembawang area is getting unstable speed, can't even reach my 150 mpbs, only ard 70-90 mpbs. Seems that the there are some issues with the source?

 

[zzz_hole]

experienced network outage, tried accessing from 8pm to 9.50pm.
done my troubleshooting (power cycle ont, wireless router, pc many times)
can get ip from MR, can ping this ip.
ping test to gateway, many drop packets, response time over 1800ms.
call helpdesk, can't get through, all engaged.
tried online chat on 3G.
agent advised power cycle ont and stuff. finally advised to try direct connect to ont port 1.
got a new ip, can online now.
power cycle ont, wireless router.
PC can get the same new ip, can online.
so is dhcp issue, ip conflict or gateway issue?

 

[Boltersdriveer]

experienced network outage, tried accessing from 8pm to 9.50pm.
done my troubleshooting (power cycle ont, wireless router, pc many times)
can get ip from MR, can ping this ip.
ping test to gateway, many drop packets, response time over 1800ms.
call helpdesk, can't get through, all engaged.
tried online chat on 3G.
agent advised power cycle ont and stuff. finally advised to try direct connect to ont port 1.
got a new ip, can online now.
power cycle ont, wireless router.
PC can get the same new ip, can online.
so is dhcp issue, ip conflict or gateway issue?

Hi zzz_hole,

Believe you were chatting with me on Live Chat earlier. Is your wireless router working on port 1 ONT connection now after restarting? It may be a router fault.

Bolts

 

[tatsit]

same here. Connection down since 4.30pm.

Call customer service. Same stuffs: Have you tried direct connection to ONT; power recycling; refresh IP....

Do you think I never tried all these before calling?

**sigh**

the CSO called back to arrange date for the technicians to replace the ONT

 

[runforyourlife]

bros i haven receive email on teleport application. Issit setup must be done first then receive one?