MyRepublic fibre - Part 3

[danxiaogui86]

I just got my service setup done today.

I took up the Gamer plan and opt for the router upgrade to Asus RT-AC66U.
Desktop equipped with the latest Asus PCE-AC66.
Currently running wireless @ 5GHz.

Singtel server

Telin server

how come my speed cannot get it over 100mbps ?
i tested it with direct lan connection as well, speed test result is the same.

are u able to test with direct connection to ONT?
to help isolate the problem if it MR end or user equipment so to help better assist u.

 

[reizer]

Not having issues here... do a DNS CACHE FLUSH.. and change your pc settings DNS server to 8.8.8.8 or use Stinktel's 165.21.40.20 (my personal backup server..)

hi! if u don mind can do a step by step in detail to help people like me with no IT knowledge to resolve on my own rather than stupidly hear the call centre music endlessly pls?

thanks!!

 

[reizer]

SAME HERE! dam pissed!! on a sat night some more.

last sat also problem. today also problem. wats next? tmd!!

 

[jastan]

Now I can't surf net. Yet the trace route showed that I am connected. haiz...






(Posted, using 3G tethering)

Update: After restart ONT several times, forcing to get a new WAN IP, problem resolved. I can do this easily but how about those who don't know how to troubleshoot, especially at this hr, whom to look for? so MR, please improve on your network infrastructure. Thank you.

 

[whaleshark87]

hi! if u don mind can do a step by step in detail to help people like me with no IT knowledge to resolve on my own rather than stupidly hear the call centre music endlessly pls?

thanks!!

Let me google that for you

 

[nWo]

There is definitely some problems with MR's DNS servers...

Some of the overseas websites cannot be connected at all... I am already encountering DNS error messages.

 

[reizer]

yup me two. i cannot even access to the RIFT game now and yet my fren is waiting for me to join dungeon! speechless. freaking sat night!

There is definitely some problems with MR's DNS servers...

Some of the overseas websites cannot be connected at all... I am already encountering DNS error messages.

 

[reizer]

Let me google that for you

thanks i will try.

 

[keytheboogamer]

are u able to test with direct connection to ONT?
to help isolate the problem if it MR end or user equipment so to help better assist u.

Yes, i tested it with my Macbook pro, using Cat6 Lan cable direct connection from the ONT, result the same. Cannot go beyond 100mbps...

As i initially signup for the PURE plan online and later called in to upgraded to the Gamer Plan 1 week before their installation. My fear is that i might be at Pure Plan paying for a Gamer Plan price tag.

 

[reizer]

Not having issues here... do a DNS CACHE FLUSH.. and change your pc settings DNS server to 8.8.8.8 or use Stinktel's 165.21.40.20 (my personal backup server..)

hi!! i followed the steps you helped me to google and yes it worked!! thank you so much!!

I really pray this will be end of my frustration with MyRepublic as i still wana support underdog.

 

[vince75]

after changing DNS to google, can connect to overseas websites, but the speed is slow compared to usual. Speedtest download speed still at 20+

 

[piplup]

Hi, those with DNS issues before switching over to Google DNS, please kindly drop me a PM with your customer ID and contact number, thanks!

p.s. We're still trying to figure out the root cause of this problem

- piplup

 

[piplup]

Yes, i tested it with my Macbook pro, using Cat6 Lan cable direct connection from the ONT, result the same. Cannot go beyond 100mbps...

As i initially signup for the PURE plan online and later called in to upgraded to the Gamer Plan 1 week before their installation. My fear is that i might be at Pure Plan paying for a Gamer Plan price tag.

Dropped you a PM

 

[roborovsky]

Haizz, having problem here too.

 

[jastan]

Haizz, having problem here too.

Bro, be specific about your problems faced.

 

[roborovsky]

Haizz, having problem here too.

Bro, be specific about your problems faced.

Super duper slow until timed out, for overseas server I think. Can't do speed test too, stated I didn't enabled javascript, but I've already done so long ago. On wireless.

 

[jastan]

Super duper slow until timed out, for overseas server I think. Can't do speed test too, stated I didn't enabled javascript, but I've already done so long ago. On wireless.

Have you tried to get a new WAN IP?

 

[piplup]

There is a DNS problem at the moment. meanwhile if you're affected, please switch to an alternative DNS provider such as Google, instructions below

https://developers.google.com/speed/public-dns/docs/using

We're still looking into the problem and will keep everyone updated here.

- piplup

 

[roborovsky]

Have you tried to get a new WAN IP?

Nope, too tired, going to bed. Hopefully when wake tomorrow, all is well. Gd nite.

 

[jastan]

Wtf is wrong with the DNS? How come I can't access imgur on MR when I can access it on my Sinktel phone via 4G?

Starting from 932pm onwards, already got bros reporting issues with MR DNS servers. But cannot get hold of you guys.