iRobot Scooba experience - Part 2

[bakasa2002]

Robovac biz really competitive these days...

 

[charsiewmee]

Hi Guys,

My woot Irobot arrived today! Yuppie!

Anyway, would just like to check with you guys.

Initially I thought I would need to get a step down transformer or get a Juboo kor kor to help me mod.

But the original adapter that i got is written 110-220v leh. Means what?

 

[uno_bliss]

Hi Guys,

My woot Irobot arrived today! Yuppie!

Anyway, would just like to check with you guys.

Initially I thought I would need to get a step down transformer or get a Juboo kor kor to help me mod.

But the original adapter that i got is written 110-220v leh. Means what?

If ur charger label already shows 110-220V, then it's already universal voltage & can be used in S'pore directly. The thicker cable of the charger should also be detachable.

 

[jc777]

Which model is that? How much does it cost for robot and shipping? How did you ship back?

Hi Guys,

My woot Irobot arrived today! Yuppie!

Anyway, would just like to check with you guys.

Initially I thought I would need to get a step down transformer or get a Juboo kor kor to help me mod.

But the original adapter that i got is written 110-220v leh. Means what?

 

[Vachel Chan]

I tried to start up my RoboKing, but it keep showing the battery logo.

I thought the battery was flat so I kinda push it into the base to recharge, however it doesn't seem to to recharge at all and keep showing the battery logo.

Any ideas what's wrong?

Hi, The problem could be with the charging base. Have seen that occur. Check if there is a red light on the charging base of the Lg Roboking. We could do a replacement or repair on the spot, regardless of where the robot is from.

If you need assistance, do drop me a PM, or contact our friendly technicians at Autovacstore.com

 

[appiez]

I have problems with my scooba 380..its shows 'i'm stuck' after moving anticlockwise for few seconds and letting out 5beeps. Any1 can help?

 

[uno_bliss]

I have problems with my scooba 380..its shows 'i'm stuck' after moving anticlockwise for few seconds and letting out 5beeps. Any1 can help?

U can PM or email me unobliss@yahoo.com, I do iRobot repairs: uno bliss | eBay

 

[evad38]

Guys,

I got a roomba last June but it stopped working (error 5: charging error). And had send it for repair and was diagnose that battery leakage and cause motherboard to spoilt. I was told that this was rare as I am been using the roomba 4 times a week schedule. It just cost too much to repair. Any similar experience? Just wondering is it worth to invest another roomba? Not sure it is as reliable as mine is bearly a year? Thanks.

 

[evad38]

Guys,

I got a roomba last June but it stopped working (error 5: charging error). And had send it for repair and was diagnose that battery leakage and cause motherboard to spoilt. I was told that this was rare as I am been using the roomba 4 times a week schedule. It just cost too much to repair. Any similar experience? Just wondering is it worth to invest another roomba? Not sure it is as reliable as mine is bearly a year? Thanks.

 

[uno_bliss]

Guys,

I got a roomba last June but it stopped working (error 5: charging error). And had send it for repair and was diagnose that battery leakage and cause motherboard to spoilt. I was told that this was rare as I am been using the roomba 4 times a week schedule. It just cost too much to repair. Any similar experience? Just wondering is it worth to invest another roomba? Not sure it is as reliable as mine is bearly a year? Thanks.

If u've been using regularly & keeping Roomba charged, no reason for battery leak unless it's like 3-4 yr old battery & simply cannot make it.
Now I see ur description only bought last June, so even weirder.

Who u sent to diagnose? Maybe I can fix it.
U can PM or email me unobliss@yahoo.com
uno bliss | eBay

 

[evad38]

Thanks Uno for your offer. I traded in the returned set.

Is it possible Err5 become Err3?

 

[evad38]

Unpleasant Experience

This was my unpleasant experience with this particular local reseller and hope folks can learned from it:

- Roomba 560 failed to charge with Err5 barely 1 year
- Brought it and leave it to the reseller to check as instructed
- Reseller updated that battery leaked and cause motherboard to corrode
- Quoted $275 repair for motherboard and 3rd party battery
- Decided not to proceed as cost too much to repair
- Brought back the set and suspected the set is not mine or being tampered with
- Bin/roomba is extremely filthy and the error became Err3 (we clean the bin/roomba before handing it over)
- Contacted reseller he then try hard to explain he run the Roomba with another battery and cleaning the corrosion might change the Err5 to Err3 (nothing was mentioned and explained to me till I confronted them and send them pictures of before and after). In any case, I just find it hard to believe, do you?

Lesson Learned:
- Only deal with proper company and not part timer/fly by night reseller
- Never leave your set to them and go with those with onsite support/diagnosis
- Deal should then be agreed on the spot whether to proceed with the repair

And sad to say that you still cannot trust your fellow Singaporean as we developed as a country. In fact, I realised it became worst as money became more or less everything!!

 

[evad38]

Autovacstore - Thumbs up!

I would recommend Autovacstore as they do provide professional and prompt services. The adaptor they used is original Irobot with SG Safety Mark that support 240V and not those modified type which I got from my previous reseller. I have traded in my set with them and no question asked when my new set has issue within 24 hours (1-1 Exchange the very next day).

Just referred one of my friends to get a Scooba from them. Keep it up Autovacstore! Many thanks for your help.

 

[uno_bliss]

This was my unpleasant experience with this particular local reseller and hope folks can learned from it:

- Roomba 560 failed to charge with Err5 barely 1 year
- Brought it and leave it to the reseller to check as instructed
- Reseller updated that battery leaked and cause motherboard to corrode
- Quoted $275 repair for motherboard and 3rd party battery
- Decided not to proceed as cost too much to repair
- Brought back the set and suspected the set is not mine or being tampered with
- Bin/roomba is extremely filthy and the error became Err3 (we clean the bin/roomba before handing it over)
- Contacted reseller he then try hard to explain he run the Roomba with another battery and cleaning the corrosion might change the Err5 to Err3 (nothing was mentioned and explained to me till I confronted them and send them pictures of before and after). In any case, I just find it hard to believe, do you?

Lesson Learned:
- Only deal with proper company and not part timer/fly by night reseller
- Never leave your set to them and go with those with onsite support/diagnosis
- Deal should then be agreed on the spot whether to proceed with the repair

And sad to say that you still cannot trust your fellow Singaporean as we developed as a country. In fact, I realised it became worst as money became more or less everything!!

I've been selling iRobot products full-time on eBay since Aug 2008.
I don't think my customers will go any forum to complain me: eBay Feedback Profile for uno_bliss
I dunno about other re-sellers, that's their own attitude.

 

[chopra]

I've been selling iRobot products full-time on eBay since Aug 2008.
I don't think my customers will go any forum to complain me: eBay Feedback Profile for uno_bliss
I dunno about other re-sellers, that's their own attitude.

good say.
support you.

 

[android]

I've been selling iRobot products full-time on eBay since Aug 2008.
I don't think my customers will go any forum to complain me: eBay Feedback Profile for uno_bliss
I dunno about other re-sellers, that's their own attitude.

Support u 2................

 

[uno_bliss]

Support u 2................

Touched until Lau Bak Sai...

 

[appiez]

I've been selling iRobot products full-time on eBay since Aug 2008.
I don't think my customers will go any forum to complain me: eBay Feedback Profile for uno_bliss
I dunno about other re-sellers, that's their own attitude.

support you 3 =) no complain but compliment

Nice young chap to come all the way from Bukit Panjang to Bedok Reservoir to fix my scooba. Showed me what was the problem, and told me how he was going to solve. Even offered to upgrade my Roomba firmware even he was about to leave.

 

[lena07]

Hi, is it true that neato will only run 20 mins and then return to charge and continue?

 

[Zanter]

What makes you so sure even so called full time Company will honor warranty after product is almost 1 year? Not to say small company but have you ever tried to make a warranty claim for say car battery or shock absorber within 1 year of purchase on authorised car agents for a new car purchased. They will tell you to fly kite lol