ViewQwest Fiber Broadband Official Thread

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t258jgn

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Failed to add firewall DMZ port forward rule, ret = 9902

on my Zhone.

Please help
 

andr3wyong

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Failed to add firewall DMZ port forward rule, ret = 9902

on my Zhone.

Please help

Hmm might need to reset. It's a very rare bug.

Alternative you can email NOC to try another firmware (just tell them andr3wyong sent you and they should know which version to try)
 

kira86

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Hmm might need to reset. It's a very rare bug.

Alternative you can email NOC to try another firmware (just tell them andr3wyong sent you and they should know which version to try)

bro u got receive my latest email ?
 

andr3wyong

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No time to reply only. Btw guys over the weekend I'll be busy with CNY proceedings so kindly email NOC for technical issues or PM viewqwest for any billing/sales/forum/general enquiries.

If you PM me I may not reply for ~1day

Gong hei fatt choy and wish you a well deserved PPTV marathon this weekend!
 

Snakepit

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Internet have been slow for me until the point of some webpage not loading and i have to keep refreshing in order to load it ( google / facebook / gmail )

using the speed test on viewqwest , i was able to download at 200mbps but upon trying to upload it will not be successful showing Upload Test Error Download test returned an error while trying to read the upload file

Have tried rebooting my router but result stills remind the same

Anyone facing this problem as well ?
 

derrickgoh

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Internet have been slow for me until the point of some webpage not loading and i have to keep refreshing in order to load it ( google / facebook / gmail )

using the speed test on viewqwest , i was able to download at 200mbps but upon trying to upload it will not be successful showing Upload Test Error Download test returned an error while trying to read the upload file

Have tried rebooting my router but result stills remind the same

Anyone facing this problem as well ?
Download 311 and upload 67. Must say the upload is a bit slower than normal. Usually will exceed 100. Am on 300Mbps plan, not received the free upgrade to 500 yet.
 

andr3wyong

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Internet have been slow for me until the point of some webpage not loading and i have to keep refreshing in order to load it ( google / facebook / gmail )

using the speed test on viewqwest , i was able to download at 200mbps but upon trying to upload it will not be successful showing Upload Test Error Download test returned an error while trying to read the upload file

Have tried rebooting my router but result stills remind the same

Anyone facing this problem as well ?

Do let NOC know. They should be able to help you re-provision the speed.

By the way do you notice any ALARM light when the slow speed occurs?
 

Snakepit

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Do let NOC know. They should be able to help you re-provision the speed.

By the way do you notice any ALARM light when the slow speed occurs?

Sent a email to NOC and was able to get a reply in less 10 mins , NOC helped to resolve the problem by upgrading my zhone firmware and updating my DNS

was able to hit 200mbps download / 40+ mbps upload

Thumbs up for NOC service on a public holiday.
 
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t258jgn

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upgrading zhone firmware will will all the port forwarding settings be gone?
 

andr3wyong

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Yes but you can inform NOC to help you add them back after the upgrade (let them know before they start).
 

i-Movies

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What is the video playback capability of VQTV comparing with WD TV Live? high bitrate video? dts? embed / external subtitle?
 

AndyShin

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any 64bit OS utorrent user around, i want check isit stable enough as i going to build a new pc but with 16gb ram,

is the 32bit utorrent more stable than the 64bit atm? (crash issues?)
 

kira86

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any 64bit OS utorrent user around, i want check isit stable enough as i going to build a new pc but with 16gb ram,

is the 32bit utorrent more stable than the 64bit atm? (crash issues?)

using 64 bit OS and utorrent with 16GB ram
using old version of utorrent v2.2.1 build 25130 .
 
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