NEW Rig, Front Panel USB 3.0 Port not working.

[Sim Kai Long]

Hi guys, recently helped my friend build a rig with the below config. However, he's unable to use the front panel USB 3.0 Port. No errors in device manager. Have installed all drivers available for the motherbard.

MSI B85M-G43 + Intel i5 4570 Bundle @ S$384
G.Skill Ripjaws-X 1600MHz (2x4GB) @ S$117
Plextor M5S 128gb ssd @ $135
W.Digital Blue 1TB @ S$82
Superflower HX 500 Gold Modular @ S$105
Palit GTX 760 2GB @ S$349
CoolerMaster Elite 311 Casing @ S$69

 

[havetobuy]

Hi guys, recently helped my friend build a rig with the below config. However, he's unable to use the front panel USB 3.0 Port. No errors in device manager. Have installed all drivers available for the motherbard.

MSI B85M-G43 + Intel i5 4570 Bundle @ S$384
G.Skill Ripjaws-X 1600MHz (2x4GB) @ S$117
Plextor M5S 128gb ssd @ $135
W.Digital Blue 1TB @ S$82
Superflower HX 500 Gold Modular @ S$105
Palit GTX 760 2GB @ S$349
CoolerMaster Elite 311 Casing @ S$69

oki doki..
the front casin usb3.0 hav 1 very bad habit..
u muz find a power cord 3pin that is attached either to the mobo 2nd slot same as the cpu slot
it need to powerup or else yr front usb3.0 will neber worked..
mine didnt worked either..when i connet the cord..it juz dusnt boot up it will shut down when i remove the cord its worked
so till today me from super duper usb3.0 is juz a showcase only

 

[xtwis7]

Good parts but why that choice of budget casing?

 

[jtjt00]

The front usb3.0 cable not the only cable connected to 20pin USB3.0 header on motherboard?

 

[shadow84]

Im not sure how are you gonna decipher havetobuy message, but should your usb 3.0 header comes with the usb2.0 header together, DO NOT plug both in. It will damage your ports.

 

[Sim Kai Long]

oki doki..
the front casin usb3.0 hav 1 very bad habit..
u muz find a power cord 3pin that is attached either to the mobo 2nd slot same as the cpu slot
it need to powerup or else yr front usb3.0 will neber worked..
mine didnt worked either..when i connet the cord..it juz dusnt boot up it will shut down when i remove the cord its worked
so till today me from super duper usb3.0 is juz a showcase only

What's this mobo 2nd slot we're talking about here? So there's no way to fix?!

 

[Sim Kai Long]

Good parts but why that choice of budget casing?

My friend chose the casing based on looks bah. It's a very personalised part so I let him choose lo.

 

[xtwis7]

My friend chose the casing based on looks bah. It's a very personalised part so I let him choose lo.

Sure based on looks? Among so many casing that appeals the most? Well I don't question buyers since it's their money but I've stayed away from CM casing unless it's extreme budget.

 

[Sim Kai Long]

Im not sure how are you gonna decipher havetobuy message, but should your usb 3.0 header comes with the usb2.0 header together, DO NOT plug both in. It will damage your ports.

Wait what? From what I can see, the USB 3.0 front port has a single cable to it that ends with the 20-pin header. The other USB 2.0 header is for the USB 2.0 front port..?

 

[havetobuy]

Im not sure how are you gonna decipher havetobuy message, but should your usb 3.0 header comes with the usb2.0 header together, DO NOT plug both in. It will damage your ports.

yeap thats what i am tryin to says
only real xpensive casin do come with the inbuilt 3 pin powercord to initialize the front usb3.0
me casin cost $170(a kopied version of alien)

 

[Sim Kai Long]

Sure based on looks? Among so many casing that appeals the most? Well I don't question buyers since it's their money but I've stayed away from CM casing unless it's extreme budget.

I also don't buy CM de... but yah, I let him choose on the spot at PC Themes when we went down tgt.

 

[havetobuy]

Wait what? From what I can see, the USB 3.0 front port has a single cable to it that ends with the 20-pin header. The other USB 2.0 header is for the USB 2.0 front port..?

sorri bro that 20pin for for the mobo psu...
remember this wire come from the casin itself( check yr package for wire/screws together in 1 pack)

 

[shadow84]

Can you confirm your case is Elite 311 or Elite 311 Plus? Coz the Plus ver have the usb 3.0, and not the normal 311.

 

[Sim Kai Long]

sorri bro that 20pin for for the mobo psu...
remember this wire come from the casin itself( check yr package for wire/screws together in 1 pack)

The 20-pin header that stems from the front port is meant to go to the motherboard right? Or PSU? whats motherboard psu lol.

Can you confirm your case is Elite 311 or Elite 311 Plus? Coz the Plus ver have the usb 3.0, and not the normal 311.

It's definitely not the 311 Plus as it has only 2 ports in the front. One blue and one normal (usb 2.0). I specifically asked Yi Long at PC Themes if that case supports USB 3.0 before we purchased it...

 

[shadow84]

To Havetobuy,

No offense but if you cant type in proper english which people can understand, please dun reply. You are just gonna make TS confused.

 

[shadow84]

The 20-pin header that stems from the front port is meant to go to the motherboard right? Or PSU? whats motherboard psu lol.



It's definitely not the 311 Plus as it has only 2 ports in the front. One blue and one normal (usb 2.0). I specifically asked Yi Long at PC Themes if that case supports USB 3.0 before we purchased it...

Since it has 1 blue and 1 black, what cable does it have? Apart from the front i/o panel and front audio panel cables.

From the pic i found online for ur mobo, you should connect the usb3.0 header to the blue usb 3.0 port near to the 24-pin. And, the usb2.0 cable needs to be connected at the bottom of your mobo, find the usb2.0 port in ur manual.

Plz state if the cables for usb are seperated or together in 1 cable.

 

[havetobuy]

I specifically asked Yi Long at PC Themes if that case supports USB 3.0 before we purchased it...

if i were you..brin the wholesetup cpu to pcthemes
asked them POLITELY ow to startup the front USB3.0
becoz so far all me kaki clients who used CM casin hav no problem on the front usb3.0 (although we really neber test it out)

 

[Sim Kai Long]

Since it has 1 blue and 1 black, what cable does it have? Apart from the front i/o panel and front audio panel cables.

From the pic i found online for ur mobo, you should connect the usb3.0 header to the blue usb 3.0 port near to the 24-pin. And, the usb2.0 cable needs to be connected at the bottom of your mobo, find the usb2.0 port in ur manual.

Plz state if the cables for usb are seperated or together in 1 cable.

This is the casing, seems like a special version of the regular 311 with USB 3.0.

http://banleong.com/sg/cooler-master-elite-311-basic-blue-casing-usb-30-window#.Uu9Ky3MZ4m8

Cable wise, what I can rmb is there's one for the audio, one for the power button/HDD indicator light, 1 USB 2.0 header and 1 USB 3.0 (20pin) header. But i really can't recall if the USB 2.0 header and USB 3.0 header stems from a single cable or are seperated. I'm asking my friend now.

 

[Sim Kai Long]

if i were you..brin the wholesetup cpu to pcthemes
asked them POLITELY ow to startup the front USB3.0
becoz so far all me kaki clients who used CM casin hav no problem on the front usb3.0 (although we really neber test it out)

Are they using the same model though? Bringing the whole CPU down is a chore mate.. driving down and back isn't cheap either. I'n troubleshooting as much as I can. Will only bring down as a last resort...

 

[shadow84]

This is the casing, seems like a special version of the regular 311 with USB 3.0.

Cooler Master Elite 311 Basic Blue Casing (With USB 3.0 & Window) | Ban Leong Technologies Limited

Cable wise, what I can rmb is there's one for the audio, one for the power button/HDD indicator light, 1 USB 2.0 header and 1 USB 3.0 (20pin) header. But i really can't recall if the USB 2.0 header and USB 3.0 header stems from a single cable or are seperated. I'm asking my friend now.

If it is seperate, then you can connect usb 3.0 cable to the usb3.0 port of ur mobo, and likewise for the usb2.0. If it is together, then only the usb3.0 header can be used, as the usb2.0 header that comes with it is designed to be plugged into mobos which dun have usb3.0 port.

But, like that, you cant use the usb2.0 port. CM design fail sia.