ViewQwest Fiber Broadband Official Thread

[Winston7222]

My experience with PPTV on idevices is that if the content is "hosted" by themselves, no issue.

Issue only arises if it's a "link" from another provider (i.e. shohu, letv, toudo..etc), which likely will kenna geo-lock, content heavily buffered until unable to watch and sometimes unable to load at all, unless that provider already working with FVPN.

So, after you've chosen the movie/drama, if there's a tab with other provider's name beside "播放", likely the content it's from a "link".

AFAIK, youku.com is still on trial and if there's any issue, post in http://forum.fibernet.sg/index.php?threads/china-vpn-trial.869/ instead of calling NOC..

 

[chaicka]

Ya, contents hosted by PPTV themselves, I do not face issue. It is those contents hosted by external party which PPTV just re-direct to that is not working well.

On top of what Winston has shared, I noticed PPTV introduced a level + point system though I am not sure when it started. Have not spend time to figure out how does this level + point system affects contents available.

 

[andr3wyong]

Yup seems like PPTV varies across platforms depending on the app updates as well

 

[BattlefieldAsia]

Really? Is there a cap on torrent and international bandwidth?

there's no cap on torrent , hit before 40++MB/s
usually its around 30+MB/s for downloads.

 

[succubus]

PPTV not loading latest show (update)

My problem isn't so much different catalogues on different platforms, but rather on the same device and same app, it sometimes shows the catalogue, it sometimes dun. happens to both my Android tablet and Android Viewqwest TV.

I've done some more testing on my systems with PPTV. (i'm familiar with computers, however not networking)

- Sometimes when i install things from play store, or max out the memory on viewqwest tv, causing PPTV to reload it's catalogue (i left it in background), it seems to reload the catalogue. I might be wrong though.

- Once i have the latest catalogue loaded, it stays that way until i reload it (either kill and restart the app or max out the memory) which is why i never kill it form memory nowadays.

So there's no way around this problem? Cos what i dun understand is why it works at times and why it sometimes doesn't. almost feels like it's a Dynamic VPN issue (one moment we appear china to pptv and one moment we don't?) cos if like what the others have said, if we can't load content that are not pptv, bcos we are seen as non-china ip, den i shouldn't even be able to view the catalogue. As it is when i get do get the latest catalogue, i can watch the latest shows (mainly 2014 shows) in HD just fine.

Dun get me wrong, i love my Viewqwest subscription , just disturbed (cos my wife is disturbing me... -_-) that it works on and off

 

[andr3wyong]

I hit 70MB/s before, private tracker though + torrent finished too quickly to measure properly

 

[andr3wyong]

My problem isn't so much different catalogues on different platforms, but rather on the same device and same app, it sometimes shows the catalogue, it sometimes dun. happens to both my Android tablet and Android Viewqwest TV.

I've done some more testing on my systems with PPTV. (i'm familiar with computers, however not networking)

- Sometimes when i install things from play store, or max out the memory on viewqwest tv, causing PPTV to reload it's catalogue (i left it in background), it seems to reload the catalogue. I might be wrong though.

- Once i have the latest catalogue loaded, it stays that way until i reload it (either kill and restart the app or max out the memory) which is why i never kill it form memory nowadays.

So there's no way around this problem? Cos what i dun understand is why it works at times and why it sometimes doesn't. almost feels like it's a Dynamic VPN issue (one moment we appear china to pptv and one moment we don't?) cos if like what the others have said, if we can't load content that are not pptv, bcos we are seen as non-china ip, den i shouldn't even be able to view the catalogue. As it is when i get do get the latest catalogue, i can watch the latest shows (mainly 2014 shows) in HD just fine.

Dun get me wrong, i love my Viewqwest subscription , just disturbed (cos my wife is disturbing me... -_-) that it works on and off

Hmm if possible, can try see if there's any difference when using just one of these DNS?
202.73.51.98
202.73.51.99

Thanks!

 

[Winston7222]

My problem isn't so much different catalogues on different platforms, but rather on the same device and same app, it sometimes shows the catalogue, it sometimes dun. happens to both my Android tablet and Android Viewqwest TV.

I've done some more testing on my systems with PPTV. (i'm familiar with computers, however not networking)

- Sometimes when i install things from play store, or max out the memory on viewqwest tv, causing PPTV to reload it's catalogue (i left it in background), it seems to reload the catalogue. I might be wrong though.

- Once i have the latest catalogue loaded, it stays that way until i reload it (either kill and restart the app or max out the memory) which is why i never kill it form memory nowadays.

So there's no way around this problem? Cos what i dun understand is why it works at times and why it sometimes doesn't. almost feels like it's a Dynamic VPN issue (one moment we appear china to pptv and one moment we don't?) cos if like what the others have said, if we can't load content that are not pptv, bcos we are seen as non-china ip, den i shouldn't even be able to view the catalogue. As it is when i get do get the latest catalogue, i can watch the latest shows (mainly 2014 shows) in HD just fine.

Dun get me wrong, i love my Viewqwest subscription , just disturbed (cos my wife is disturbing me... -_-) that it works on and off

I'm not sure about Android devices or VQTV as I'm not using them. Might wanna hard code the FVPN DNS to your devices and try out.

As for the loading of latest catalogue, it varies from different platform. For example, I'm able to see 2014 contents on my iPad but it doesn't shows up on my iMac, which leads most of us to believe that different platform connects to different servers of PPTV.

AFAIK, able to see the latest catalogue doesn't mean that the contents are hosted by PPTV themselves, especially those latest contents, which are likely shared link from other providers.

Thus, unless FVPN already "geo-unlock" those providers, chances are those content will run into issues.

From my test on my iPad, Hannibal season 2 unable to load at all..

 

[Just Me]

I'm not sure about Android devices or VQTV as I'm not using them. Might wanna hard code the FVPN DNS to your devices and try out.

As for the loading of latest catalogue, it varies from different platform. For example, I'm able to see 2014 contents on my iPad but it doesn't shows up on my iMac, which leads most of us to believe that different platform connects to different servers of PPTV.

AFAIK, able to see the latest catalogue doesn't mean that the contents are hosted by PPTV themselves, especially those latest contents, which are likely shared link from other providers.

Thus, unless FVPN already "geo-unlock" those providers, chances are those content will run into issues.

From my test on my iPad, Hannibal season 2 unable to load at all..

Even content hosted on souhu doesn't work?

 

[succubus]

I'm not sure about Android devices or VQTV as I'm not using them. Might wanna hard code the FVPN DNS to your devices and try out.

As for the loading of latest catalogue, it varies from different platform. For example, I'm able to see 2014 contents on my iPad but it doesn't shows up on my iMac, which leads most of us to believe that different platform connects to different servers of PPTV.

AFAIK, able to see the latest catalogue doesn't mean that the contents are hosted by PPTV themselves, especially those latest contents, which are likely shared link from other providers.

Thus, unless FVPN already "geo-unlock" those providers, chances are those content will run into issues.

From my test on my iPad, Hannibal season 2 unable to load at all..

@Winston, i understand what u mean and agree with you, thus my puzzlement, bcos for me, if i can see the catalogue, i can watch in HD (on android) just fine. i can watch Hannibal Season 2 (when it shows on catalogue) thou it's source is reflected as Sohu on the PC (i can't access it on PC)

@Just Me, Sohu doesn't work if i try to access it direct, however it does when i access it through some other 3rd party program (Content Aggrerator type app)

@andr3wyong, Thanks for the suggestion, i'll be trying it out probably tomorrow (i'm going out soon). I presume u mean change the DNS setting on the router right? Since i need root or buy an app to change it on Android. I already tried changing on PC, no change. out of curiousity, those 2 DNS are from?

Thanks thus far for the discussion guys.

 

[andr3wyong]

You can change the DNS on the device itself too if it's more convenient

 

[andr3wyong]

It should be able to be changed from your wifi or Ethernet settings

 

[AC2]

I think I faced this issue before.
Same PPTV program I install on my PC (using Zhone wired connection), same show(drama) I tried to watch but its blocked. However, my ipad PPTV program using the same connection(Zhone router wifi however) is able to run the drama.....

I am not able to explain why.

 

[andr3wyong]

Could we breakdown that into something layman for everyone's better understanding? Hehe

Well CIR already is not a layman term haha.

Basically the industry standard here for ISPs is that they use a technology in the backend called MPLS.

That lets them run a virtual Layer 2 network ("raw" Ethernet layer 2, ie the one where you see MAC addresses) over any other backend.

For example, that's what Nucleus Connect uses to manage their backend when selling services to RSPs like (previous) MyRepublic connections, or M1 back in the day before they became an OpCo.

MPLS allows them to oversubscribe the network while specifying certain minimum data rate for QoS. For example, Nucleus Connect’s standard CIR is 25Mbps this you see ISPs like SuperInternet saying that they strive to provide minimum 25Mbps speed.

However at VQ the backend is pure layer 2 Ethernet/fibre thus there's no oversubscription.

Instead there's usually excess capacity thus ensuring customers don't have to think about CIR, time of day congestion, etc.

 

[andr3wyong]

If I'm not wrong most ISPs still use MPLS. VQ might be the only one with a nice clean backend.

You can tell from the extremely low latency on VQ local network (1-3ms) while other ISPs you see 5-10ms local latency.

 

[Winston7222]

@Winston, i understand what u mean and agree with you, thus my puzzlement, bcos for me, if i can see the catalogue, i can watch in HD (on android) just fine. i can watch Hannibal Season 2 (when it shows on catalogue) thou it's source is reflected as Sohu on the PC (i can't access it on PC)

Hmm.. in my case, I'm unable to play/load the content on my iPad even if I can see it in the catalogue, kept buffering and would even start.

Direct access to PPTV on Safari totally unable to see the latest catalogue.

@Just Me - Yup, sohu doesn't work for me.

@AC2 - You might wanna try hard coding FVPN DNS to your PC.

 

[JeNoVa-IcHiGo]

IIRC

CIR - Committed Speed, meaning die die you must reach this minimum no matter how choke the bandwidth
PIR - Permitted/Peak Speed, meaning the maximum of how much u can reach. Most ISPs over provision over here... E.g 300mbps they provide 310mbps, etc To have a buffer when customers doing speed test etc.

Typically ISPs have 25/30 mbps for their CIR Download wise, and upload its mostly just 0 CIR. meaning has no promises for any upload.

 

[andr3wyong]

Yep. The CIR/PIR is configured on their MPLS equipment. Thus even local traffic is affected.

I.e. Entire backend is oversubscribed + it is bad for latency.

By keeping a clean network and upgrading to 10G and beyond VQ latency is far lower than competitors and no need for MPLS.

 

[HeeroYuy84]

So no cap on international sites?

 

[viewqwest]

We were the first and still the only provider to not implement any form of caps on International bandwidth. We do no traffic shaping or engineering whatsoever.