M1 FIBRE BROADBAND DISCUSSION

[JeNoVa-IcHiGo]

My M1 200mbps contract is ending tomorrow, yet the bill comes with $101 including 07 Nov - 30 Nov. Gonna terminate now, bye bye M1.

Unfortunately for that one can't be help bro. Bills are charged in advance. Meaning, if your contract expires in the next month, this month's bill would be the un-discounted price already.

Oh well, if you're really gonna leave, just at least make sure you get your 2nd service provider up before terminating.

 

[JeNoVa-IcHiGo]

Just a flash update for a issue at the moment, it seems that users are unable to get DHCP IP at the moment on their Fiber broadband. Issue should be resolved soon. ETS within 2 hours hopefully

 

[mobile2009]

Not too long back there was 100mbps plan promotion at $29.

Can M1 put this promotion up again soon ?

 

[retarded]

Well of course can understand that, any termination fee?

 

[xtwis7]

Basic user here. So looking at similar plans about $39 from other telcos. Would have stayed with M1 if they give an AC router. I seem to read starhub gives an AC router but no mention of model.

Give AC router doesn't means it's better also. Rather stick to a brand that is known for better performing routers.

 

[JeNoVa-IcHiGo]

Well of course can understand that, any termination fee?

Not familiar with charges much, but I think there's a $35(Fixed VOice) + $30(Fiber Broadband) termination charge without GST.

 

[pop]

Not too long back there was 100mbps plan promotion at $29.

Can M1 put this promotion up again soon ?

I don't mind this even if no freebie. But don't know can wait or not. After contract expire, if don't renew, what will they charge me?

 

[pop]

Give AC router doesn't means it's better also. Rather stick to a brand that is known for better performing routers.

True, especially they never mention model. But I already have a N56, so no point getting another same one.

 

[JeNoVa-IcHiGo]

True, especially they never mention model. But I already have a N56, so no point getting another same one.

In this case you can consider topping up to get an AC68U and use your N56U as an AP?

 

[pop]

In this case you can consider topping up to get an AC68U and use your N56U as an AP?

Oh, can top up? How much?

 

[JeNoVa-IcHiGo]

Oh, can top up? How much?

Default N56U

Topup to AC68U $149

 

[AhWise]

From RT 56 to Ac68 top up of $149.

Oh, can top up? How much?

 

[Cookee]

Is there a outage? I cannot get connected to the internet. 20 mins already and my call to support is not picked up.

 

[JeNoVa-IcHiGo]

Is there a outage? I cannot get connected to the internet. 20 mins already and my call to support is not picked up.

There is an current issue with the east side of singapore and bukit panjang(Excluding tampines), basically the problem is with IP address assignment. Its already been escalated and looking to be resolved asap.

 

[Cookee]

There is an current issue with the east side of singapore and bukit panjang(Excluding tampines), basically the problem is with IP address assignment. Its already been escalated and looking to be resolved asap.

Hey thanks for your reply. Just hung up after speaking with the tech. Was told that AMK (my side) and TPY customers are affected.

 

[JeNoVa-IcHiGo]

Hey thanks for your reply. Just hung up after speaking with the tech. Was told that AMK (my side) and TPY customers are affected.

***(Tampines) isn't affected eh.

Affected ones are BKP,AMK,BDK,EST,ARJ

Not affected ones are JRW,TUAS,***,ORC

 

[mobile2009]

Yeah, I am also not a heavy traffic user, so 100mbps is more than enough for me. So, I really M1 could relaunch the $29 promotion again soon.

If your contract expired and never update, they will charge you the same rate as before.

I don't mind this even if no freebie. But don't know can wait or not. After contract expire, if don't renew, what will they charge me?

 

[micromousez]

Hougang fibre down too

 

[Cookee]

***(Tampines) isn't affected eh.

Affected ones are BKP,AMK,BDK,EST,ARJ

Not affected ones are JRW,TUAS,***,ORC

Toa Payoh,TPY as what I was told.

 

[pop]

From RT 56 to Ac68 top up of $149.

Thank you.