NicBlais
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Spoke to a guy from vq,
for some reason my plan was upgrade from 500mbps to 600mbps.. instead of 1gbps..
he has helped to provision my line to 1gbps. but still unable to go past 800mbps download. will be waiting for him to arrange a on site engineer to troubleshoot on this![]()
Seeing 800Mbps on a speedtest is actually quite normal for a 1Gbps line - remember that most of today's hardware wasn't designed with these kinds of speeds in mind (the global average for downloading speed is still hovering around 20Mbps i think).
We're just ahead of the curve
Edit: to clarify - this doesn't mean we're not provisioning you the full 1Gbps. It just means that it's harder to see on a single speedtest. The main benefit from 1Gbps comes when you have multiple users on different devices sharing the same line.
If you come down to our booth at SITEX you'll see that everything we have runs on our 1Gbps connection (except for the 2Gbps demo) - and there's going to be a lot of stuff connected!!
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tested with SSD. able to hit the full speed. 
funding gonna come from somewhere right? Hence the "optional" comes into the picture and hence likely option to select it and have a higher monthly payment.