[Official] Shopee SG Thread (Strictly no referral link)

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J3llyFi5h

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seller replied them, they also will not confirm buy the item, so reply for what ? if it is an after sale question, seller got sale already, don't need to reply too.

some buyers asked for discounts - ignored. some asked questions that were clearly stated in the sale listing - ignored. some asked common sense questions - ignored.

The sellers also know that Shopee needs them more than they need Shopee. They can just rely on Qoo10 / Lazada if Shopee takes any action.
Just look at today's featured sellers, Shopee still features them even if response rate is as low as 27% !
 

Burningbone

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Sometimes things DO go missing... If seller has proof of postage to show that he sent out... then who's liable in this case?

I usually will send the postage proof in disputes.

Whilst we cant blanket all to be bad or good, some sellers are just weird in a sense that they don't even want to reply to queries.

Anyway, i bought the Xiaomi batt from Maxtech.
Ninja van: next day delivery
Maxtech sent it out on the day that was supposed to be the original "deliver by" date and never responded to a single query of what was the tracking number.
Now I know why you guys kbpb about him... His envelope though shows he's a big time Qoo10 seller? :s11:

i bought quite afew time from him and went to his warehouse and talked to him before.
He is ok but maybe shopee not his priority. He is decent size at Qoo10 and kp passion for copyright of picture before.
 

Burningbone

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if the proof is a video of the mailed item being dropped into the mailbox or a Singpost certificate of posting, that is a definite proof of postage. if it is a picture of the mailed item with stamp and address, I cannot accept that as proof of postage. the seller might have mailed it or not too.

if the seller clearly stated in his sale listing that he is not liable for lost mails and has a definite proof of postage. in this case, as a buyer, I will accept it as my loss. no KPKB.

I tink proof of video is the best but shopee terms for non registered mail proof is at least a photo of the postal only.

For me, when i post a non registered mail, i will provide image proof.
Video proof will only be given if required or requested.
 

thelichking

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if the proof is a video of the mailed item being dropped into the mailbox or a Singpost certificate of posting, that is a definite proof of postage. if it is a picture of the mailed item with stamp and address, I cannot accept that as proof of postage. the seller might have mailed it or not too.

if the seller clearly stated in his sale listing that he is not liable for lost mails and has a definite proof of postage. in this case, as a buyer, I will accept it as my loss. no KPKB.

Ya lor, plus, if buyer choose to GTGCB and dont request for refund, who to blame?

Shopee oredi gud enuff to provide us even a chance to request for refund.
This is a c2c, if carousel, your money transferred to the person le you wait long long then can take back.

at least even if normal mail, if you raise refund request MAYBE got chance the seller afk then you get your money.

haha thats why i always raise first, question later. :s13:
 

my_voice

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shopee has just rejected my request for refund. For my case is non-receipt. Anything I can do from my end?
 

kandinsky

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Shopee's parent got huge pocket LOL.

Just sponsored SGD4m to Young Lion

nia ma eh, shopee silent ninja reduce rep269 to $5

Yea, it was $7 off for min $15 yesterday and now they had changed to $5 off for min $10...:s22::s22:

sf34rns.jpg


Lol, so fast we get to see the direct impact of the 4m sponsorship on customers :s13:
 
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zenezone

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Hi guys

Any sellers noticed your money come in slower this week? The funds used to be released a day after the sale is completed. But starting from this week it seemed to take at least an additional day? Thanks
 
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