1k rig

S

Slowdown

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I managed to have a success closure on my purchase with Kinguin.net.

I logged a problem with Kinguin and at the same time logged a dispute with Paypal. Kinguin requested me to prove that the product key was indeed used. They provided me with a Microsoft webpage to activate the product key.

Going into the Microsoft webpage I did an online chat with the Microsoft Supporter. I provided the product key and the person confirmed that it was activated previously. After some pleading the person was nice to further provide the month of activation. Using the screenprint I sent the information back to Kinguin.

They accepted my evidence and refunded me this week. I don't know if using PayPal helped in this case but just happy this issue is resolved successfully. I just saw my amount being reversed at PayPal side.

:)
 
MoneyFace =p

MoneyFace =p

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Slowdown said:
I managed to have a success closure on my purchase with Kinguin.net.

I logged a problem with Kinguin and at the same time logged a dispute with Paypal. Kinguin requested me to prove that the product key was indeed used. They provided me with a Microsoft webpage to activate the product key.

Going into the Microsoft webpage I did an online chat with the Microsoft Supporter. I provided the product key and the person confirmed that it was activated previously. After some pleading the person was nice to further provide the month of activation. Using the screenprint I sent the information back to Kinguin.

They accepted my evidence and refunded me this week. I don't know if using PayPal helped in this case but just happy this issue is resolved successfully. I just saw my amount being reversed at PayPal side.

:)
Click to expand...

Seller probably afraid since you use Paypal. Good that it is helpful to you and we gonna boycott this kinguin from now.
Thanks for heads up!
 
S

Slowdown

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I won't say to totally write them off. Kinguin is like Q0010 where Kinguin provides a platform for sellers. I am happy with the way they responded to my issue. They did not pretend / deny there is no problem. Our communication both ways usually takes less than 2 days for each response. The only feedback I have about them is that there is no review or feedback on the sellers and thus we cannot tell if a particular seller got play punk or not.

I would say that we buy with our eyes open. Use Paypal for better insurance against website / parties you are not familiar to. And buy in small amount to test water. My purchase was less than 40sgd. If I don't get it back heart not so broken.

I choose to use Kinguin over Reddit simply because British Pound is weaker now and thus the price was more attractive. If this deal went through I would have scored a nice goal......:s13:

MoneyFace =p said:
Seller probably afraid since you use Paypal. Good that it is helpful to you and we gonna boycott this kinguin from now.
Thanks for heads up!
Click to expand...
 
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