THIS. Hahaha. 2 of my friends, myself included, happily pre-ordered from Singtel on the first day or 2 the pre-order went up. Supposed to get Pixel Stand since within first 1000. Not a peep. haha. Those who order way after us, all happily get SMS to redeem Pixel Stand, some already got theirs liao I believe?
Singtel CSO all giving vague, copy and paste reply. From before the phone launch say just wait for Nov 1st, will get SMS. Then Nov 1st came and went, phone collected, nothing. Message them on FB, they just say if you eligible, rest assured, you'll get the Pixel Stand. As if that reply answers anything. haha. The problem is, we are pretty sure we're eligible, but Singtel refuses to confirm in writing that we are eligible. No SMS, no email, no indication of free Pixel Stand anywhere on our order. From the comments on their FB page, we're definitely not the only ones.
So... yeah. It's not my first time pre-ordering phones, but this has been one of the most tiring experience for sure.