2018 Google Pixel 3 and 3XL...😗🎉😵

[lorettatay]

called bank. They considered as dynamic conversion by MasterCard. Debit card 2.8 percent cc is 1 percent. Sian.

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[kryptonit3]

called bank. They considered as dynamic conversion by MasterCard. Debit card 2.8 percent cc is 1 percent. Sian.

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why should there be this dynamic charges when they are not converting foreign currency in the first place (unless those handling sales is not from sg?).. sound so fishy..

https://www.posb.com.sg/personal/cards/rates-and-fees.page

 

[laughingPANDA]

hey guys, anyone got their 3XL white from Singtel already? When are your delivery dates? Just a poll to get sensing coz Singtel was not able to give any definite answer till now

Hello finally there's someone who's like me waiting for the white unit LOL. But anyway, still no delivery date for my case.

Now it's just another waiting game -.-

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[ykeen]

How come im being charged $1592.37 instead of $1549 from Google store? GST? Any one bought from Google store sg can confirmed? I'm using debit card.

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Anyway for those that are in the same situation as me :

https://www.posb.com.sg/personal/cards/rates-and-fees.page

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Its DCC, anyway if u used to use UBER you would realised its few cents++ more charged to your card due to DCC as well..

https://deluxeforums.hardwarezone.c...lities-243/list-sites-charge-dcc-5315195.html

put in plain words, it basically means when the merchant's payment gateway is oversea, even if you are charged with SGD, the bank, more specifically, VISA/Master will charge for an extra fee called dynamic concurrency conversion on top of the SGD amt you see. You would not see the extra charge in the otp, only when you get the cc statement then you would find out.

see OCBC's reply

https://deluxeforums.hardwarezone.c...-dcc-5315195-post100620920.html#post100620920

 

[Alexz_Hong]

Singapore dollar transactions processed outside Singapore
All card transactions processed outside Singapore but charged in Singapore dollar (i.e. without any currency conversion) will be subject to an administrative fee of 2.8% on the total amount of the transaction, which includes a 1% fee by Visa or by MasterCard, which shall be payable by you and debited from your Card account. This includes but is not limited to any card transaction in Singapore dollars on overseas-based websites and mobile applications.

They mean this? So Google SG charged in SGD but the transaction was processed outside of Singapore. Since you mentioned as well order was fulfilled by Expansys HK right?

But wtff. Did they indicate this during payment? This feels like something that should have been indicated. And if there is such a charge, this is something that they should absorb, not pass onto consumers. The price in Singapore is already higher than in US by quite a bit.

called bank. They considered as dynamic conversion by MasterCard. Debit card 2.8 percent cc is 1 percent. Sian.

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[lorettatay]

Singapore dollar transactions processed outside Singapore
All card transactions processed outside Singapore but charged in Singapore dollar (i.e. without any currency conversion) will be subject to an administrative fee of 2.8% on the total amount of the transaction, which includes a 1% fee by Visa or by MasterCard, which shall be payable by you and debited from your Card account. This includes but is not limited to any card transaction in Singapore dollars on overseas-based websites and mobile applications.

They mean this? So Google SG charged in SGD but the transaction was processed outside of Singapore. Since you mentioned as well order was fulfilled by Expansys HK right?

But wtff. Did they indicate this during payment? This feels like something that should have been indicated.

Extra charge by mastercard. Nope they did not indicate anything when I ordered from Google store sg.

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[BlackCube]

Singapore dollar transactions processed outside Singapore
All card transactions processed outside Singapore but charged in Singapore dollar (i.e. without any currency conversion) will be subject to an administrative fee of 2.8% on the total amount of the transaction, which includes a 1% fee by Visa or by MasterCard, which shall be payable by you and debited from your Card account. This includes but is not limited to any card transaction in Singapore dollars on overseas-based websites and mobile applications.

They mean this? So Google SG charged in SGD but the transaction was processed outside of Singapore. Since you mentioned as well order was fulfilled by Expansys HK right?

But wtff. Did they indicate this during payment? This feels like something that should have been indicated. And if there is such a charge, this is something that they should absorb, not pass onto consumers. The price in Singapore is already higher than in US by quite a bit.

Complain complain complain!

Posted from PCWX using Pixel 3

 

[ykeen]

Extra charge by mastercard. Nope they did not indicate anything when I ordered from Google store sg.

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u may try to dispute with the bank, sometimes they can waive it out of goodwill only.. you can refer to the URL i posted above, an entire long thread of discussion about DCC..

 

[Kyushinro]

Just contacted Google support on the shipment delay. Those of you with delayed orders can try the same.

Not sure how useful they'll be. I'll have to wait for their email to find out.

 

[kashix]

Those bros using pixel 3 xl, any issues so far? Speakers crackling? So main problem is the pixel 3 with uneven screen tint?

Posted with iPhone X HardwareZone Forums app

 

[kEvinErd]

Extra charge by mastercard. Nope they did not indicate anything when I ordered from Google store sg.

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Sucks.. another reason not to be bothered with Google Store next time.

 

[badmalebitch]

Hey all, been monitoring the thread.

just wanna say that my order (Pixel 3XL, Just Black, 128GB) that was placed on the 10th at the Google Store is finally shipping out.

Google staff themselves are not aware of their processes, the staff told me that Fedex was handling this but I was surprised to see the tracking details from DHL.

Hope those who are waiting in pain like me get an answer today.

 

[mudxblood]

Hey all, been monitoring the thread.

just wanna say that my order (Pixel 3XL, Just Black, 128GB) that was placed on the 10th at the Google Store is finally shipping out.

Google staff themselves are not aware of their processes, the staff told me that Fedex was handling this but I was surprised to see the tracking details from DHL.

Hope those who are waiting in pain like me get an answer today.

When is your supposed delivery date? My delivery date is slated for 6-7Nov but still no update as of now. Ordered on 12th Oct

 

[badmalebitch]

When is your supposed delivery date? My delivery date is slated for 6-7Nov but still no update as of now. Ordered on 12th Oct

It was suppose to be scheduled for today and tomorrow, then over the weekend it reflected as delayed. 30mins ago the notification changed.

Spent countless hours talking to Google to rectify this.

 

[wizardmao]

Look at my pixel one now. My Nexus 5x also like this.

Only n5 is not

Posted from PCWX using Pixel 3

This is on your Pixel 3?

Maybe you have some apps or services not updated Or wait other Pixel 3/XL users to feedback whether theirs is like this.. This is the older UI design iirc.

Anyway since you have the old design, could you help me test something out? For each of the cards, what happens when you click the 3 dots? Do you still have the option to "share"?

 

[kEvinErd]

Hey all, been monitoring the thread.

just wanna say that my order (Pixel 3XL, Just Black, 128GB) that was placed on the 10th at the Google Store is finally shipping out.

Google staff themselves are not aware of their processes, the staff told me that Fedex was handling this but I was surprised to see the tracking details from DHL.

Hope those who are waiting in pain like me get an answer today.

Was yours initially indicated as "delayed"?

I originally pre-ordered on 10Oct the exact same model, but cancelled it. I then re-pre-ordered again on 26Oct when I saw that the delivery date changed to "Dispatch by 1Nov". But I kena smoked. Now 5Nov liao still haven't dispatch.

 

[Kyushinro]

It was suppose to be scheduled for today and tomorrow, then over the weekend it reflected as delayed. 30mins ago the notification changed.

Spent countless hours talking to Google to rectify this.

I think we need to talk to them to get things going. It sucks, but its a lesson learnt.

Anyway I read on reddit that Google Taiwan orders are shipping from Singapore. Its seems like they're running a circus delivering this orders.

 

[kEvinErd]

It was suppose to be scheduled for today and tomorrow, then over the weekend it reflected as delayed. 30mins ago the notification changed.

Spent countless hours talking to Google to rectify this.

That's the exact same model I ordered and same original delivery date. My order also got "delayed" during the weekend.

I initiated a chat with Google earlier through my Pixel 2 XL. They said they will reach out to their shipping team and reply me in 24-48 hours time.... Zzz.

 

[badmalebitch]

Was yours initially indicated as "delayed"?

I originally pre-ordered on 10Oct the exact same model, but cancelled it. I then re-pre-ordered again on 26Oct when I saw that the delivery date changed to "Dispatch by 1Nov". But I kena smoked. Now 5Nov liao still haven't dispatch.

Wew, you should have just cancelled and purchased it from SingTel or Starhub. The delayed only appeared over the weekend when I questioned the Google Staff on how sure that the delivery could be made by Monday (Today) when there is no shipment notification issued.

 

[badmalebitch]

That's the exact same model I ordered and same original delivery date. My order also got "delayed" during the weekend.

I initiated a chat with Google earlier through my Pixel 2 XL. They said they will reach out to their shipping team and reply me in 24-48 hours time.... Zzz.

Hold them liable, I know its just a phone. But I told them this is not how you earn your consumer trust.