6+ back camera can't focus beyond one arm length.

[airfins]

Anyone facing this problem? Back camera can't focus on far object despite tapping on screen at the main subject but pictures taken at about one arm length is sharp. Checked online and its a common hardwear problem. Have to send it in for a camera change or handset replacement.

 

[noobiee]

yeah common problem.

i have sent in my iphone twice due to this issue.

do remember to back up your iphone at home before sending.

 

[gapboy]

how do they check the camera? do they replace 1:1 factory set for this ?

 

[airfins]

Going to sent it in later. Seems like it will hit any phone any time ... Haizzz... My set is should first batch, bought in November.

 

[EldonChew]

how do they check the camera? do they replace 1:1 factory set for this ?

They check if they can focus themselves?

They only do 1 to 1 refurbished set exchange

And they might be able to repair it, they repaired my friend's rear camera in a few hours

 

[airfins]

Just did my repair at Changi service Center. They change the camera in 2hrs under warranty. Got the phone back. according to them this is a different camera, should not happen again. If warrenty over its $126 IIRC. That's my wife's phone now I am worried that my camera will need replacement after the 1 year warrenty...

Remember to backup the phone as they need to wipe out all its memory for the data protection law.

 

[LIN_JOEL]

I...suay. drop my iPhone twice 2days ago and got bad cosmetic damage.
I thought I had damaged the camera till I saw this post.

 

[ipadxcell]

Wow is this a batch problem.