Acer XB270HU blackout problem

poooooo

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so is they dont honor the warranty or out of warranty?
1 year seem pretty short for the price of this monitor....
 

t258jgn

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Brand new Acer Predator monitors have 3 years warranty in SG from the date of purchase.

Unless your brother bought a used set or set from some gaming events
 

VoodooKing

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Warranty is from date of purchase.

They don't honor it.
 

Koenig168

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They don't honor it.

Things do not add up.

Please post a screen-shot of the reply from Acer with the reason why they are not honoring the warranty.

I doubt Acer would deliberately choose not to honor their warranty without good reason.
 

jtjt00

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TS, how/where your Bro bought the monitor in the first place?
 

ragnarok95

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Firstly, we need to understand where does your bro bought his monitor from. Usually those on display or have used before for event usually go at a cheaper price with lesser warranty.

Secondly, if acer provide 3yrs and your bro registered, acer MUST honor the warranty provided it's within that period. Else, email them.

Something here just doesn't add up, ur bro isn't telling u everything or u ain't telling us what u know.
 

Ark Law

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So far things like don't tally. If bought through retail channel like any other monitor, receipt DOP will overwrite default manufacture date for warranty length validity ma
 

trento

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Where got warranty based on manufacturing date one? Acer play punk la
 

t258jgn

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Where got warranty based on manufacturing date one? Acer play punk la

Fyi

When receipts lost/cannot produce, warranty starts from manufacturing date provided serial numbers are recorded as SG stocks.

All brands works this way in SG.
 
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