Airpod issue

[rvyne7]

Anyone encounter an issue before with Airpod? Lighting no longer works and case used to display on my iPhone X and iPad Pro battery status when opening near it but now it doesn't.

The Case/Airpod status itself showing up on my iPhone if i swipe from left to right on the home screen.

Tried chatting with support no use at all. Even told me when I ask if he can make an appointment on me for servicing that their 7 days is already been "booked" and cant help appointment for other alternative service center. (I've check A.Lab website and Airpod not on their list of support really frustrating)

Alternatively he says try my luck walk-in at Orchard not sure what's happening with support of apple this days.

Saw an option for a call-me back and booked an appointment for it hopefully not another "no clue" support.

 

[PetPet]

Reboot your iPhone.
Turn Bluetooth in settings on and off again.

Give this a try.

 

[rvyne7]

Reboot your iPhone.
Turn Bluetooth in settings on and off again.

Give this a try.

nah doesn't work =(

I have 3 calls, 2 chat support and really no help cant even make an appointment coz its already full for a week and I've check with Orchard says cant walk-in.

My Airpod isn't even a month old yet already spoil and support sux. This will be probably my last apple product. I have issue last time with iPhone and seems the warranty thingy was fast/customer service was nice and helpful.. Now Support even told me to call the same # that I'm currently calling lol

 

[szeli]

dude, just use e Apple Support app n book an appointment. it will show u e earliest available date.

 

[rvyne7]

dude, just use e Apple Support app n book an appointment. it will show u e earliest available date.

fully booked for this week and can't booked beyond that too

 

[Halo green]

Foget the AirPod and connect again

 

[rvyne7]

Foget the AirPod and connect again

nah already done that. anyways just booked for an appointment this Saturday seems they just open new slot this early morning hehe.

 

[Apex]

nah doesn't work =(

I have 3 calls, 2 chat support and really no help cant even make an appointment coz its already full for a week and I've check with Orchard says cant walk-in.

My Airpod isn't even a month old yet already spoil and support sux. This will be probably my last apple product. I have issue last time with iPhone and seems the warranty thingy was fast/customer service was nice and helpful.. Now Support even told me to call the same # that I'm currently calling lol

If you purchase directly from apple think can request for a replacement unit within 30 days. I think lah

 

[rvyne7]

If you purchase directly from apple think can request for a replacement unit within 30 days. I think lah

I already did 1-1 replacement last weekends. found available appointment slot. My issue was can't get an appointment you literally need to try your luck early morning get this servicing slot. Went their last Wednesday at evening says cant entertained coz no appointment

 

[renfred89]

Try the airpods on another iOS device and try. Who knows might be your phone itself..

I already did 1-1 replacement last weekends. found available appointment slot. My issue was can't get an appointment you literally need to try your luck early morning get this servicing slot. Went their last Wednesday at evening says cant entertained coz no appointment

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