AMD Ryzen Notebook discussion | Intel or AMD for notebook? AMD Excellent CPU+GPU performance, sharing concurrent models reviews.

[getreal88]

Thanks. Already done. They have acknowledged and given me instructions for their collection.

Thankfully I had the sense to cross check the order number before breaking the seal, or else it would be a 25% restocking fee.

hi, so if i wanna return an item, there's 25% restocking fee? i purposely added a headphone to my order to make it past $1.5k so can get free Tab for 1st time lenovopro user, but now am getting no gift, feel like returning the x1 as its still unopened and i dont need it really. so if my X1 phone is $98.1, i need to pay 25% of that only right? do i need to pay ups shipping fee to send it back to HK though? appreciate any advice. thx

 

[ksrokiller]

hi, so if i wanna return an item, there's 25% restocking fee? i purposely added a headphone to my order to make it past $1.5k so can get free Tab for 1st time lenovopro user, but now am getting no gift, feel like returning the x1 as its still unopened and i dont need it really. so if my X1 phone is $98.1, i need to pay 25% of that only right? do i need to pay ups shipping fee to send it back to HK though? appreciate any advice. thx

Have you check with lenovo about the free gift status?

 

[Vassago]

I just got my legion 5 on Monday, have 2 years on site warranty currently. Thinking to extend warranty. Any promo code to share? Thanks

I extend to 4 yrs premium care at $191.25. Before Gst.
I bought it in Nov, 1 month after I received my Legion.
Sorry, can’t recall the promo code. The warranty extension promo appeared at the of Lenovo website banner.

 

[SeanRampage]

I extend to 4 yrs premium care at $191.25. Before Gst.
I bought it in Nov, 1 month after I received my Legion.
Sorry, can’t recall the promo code. The warranty extension promo appeared at the of Lenovo website banner.

Alright, thanks for the heads up. It should be recorded in your email as order placement. Appreciate you can check for me. Tq

 

[getreal88]

Have you check with lenovo about the free gift status?

yup, they said its for 1st 200 only and instead i got an email fr lenovo saying i got a christmas wonderland ticket instead (its worth $15 fyi), which didnt work at all
The many advertisement was confusing & conflicting, there was (1) free M8 tab for 1st time lenovopro who spent >$1.5k, there's also (2) free M10 tab or adapter for 1st 200 as part of ongoing sale (need to fill up online form for that) and in shopback, it said used SHOPBACKAMD and get gift worth $379. I met all 3 requirements and hoping to get at least 1 free tab, hence the intentional spent to meet the $1.5k.
Outcome is 0 gift and 0 shopback. Am not counting the $15 christmas wonderland ticket which didnt work though
Anyone has better experience or am i not alone in this quest for a gift

 

[firesong]

hi, so if i wanna return an item, there's 25% restocking fee? i purposely added a headphone to my order to make it past $1.5k so can get free Tab for 1st time lenovopro user, but now am getting no gift, feel like returning the x1 as its still unopened and i dont need it really. so if my X1 phone is $98.1, i need to pay 25% of that only right? do i need to pay ups shipping fee to send it back to HK though? appreciate any advice. thx

Check with Lenovo, but based on their policies, I know that we cannot return CTO models (read the terms under CTO), so if you customised anything then you're out of luck.

Yes, opened boxes incur a 25% restocking fee. This information is all here: https://www.lenovo.com/sg/en/legal/

 

[Vassago]

Alright, thanks for the heads up. It should be recorded in your email as order placement. Appreciate you can check for me. Tq

Hi Hi, checked. All emails and invoices just state the price is paid. No indication of promo code.

Why don’t you login Lenovo website and registered your notebook to the account. The promo banner might appeared if they know you have a new notebook.

 

[tjrsasea]

My Laptop estimated delivery initially was 15th Dec, n now reschedule delivery is 23rd Dec but as per UPS app tracking the parcel transit from,

Kungshan (12/12)->HK (22/12)->TW(22/12) ->Shenzhen (23/12)

So now back to CN, anyone experienced the same ?

Shenzhen is always the last stop before proceeding to Changi SG from my experiences. That is if it actually goes to Shenzhen. In the past 2 months, the route the package will take is not consistent, probably because of the holiday season and more people and sending and buying stuff so they have to reroute for the fastest and most efficient route rather than through he usual Incheon > Shenzhen > SG route.

Tdlr: Ur package is arriving very soon.

 

[juskoh2]

Hi, in thinking of getting a T14 AMD for light 3d drawing, simple video montage. Would like to know for those who owned T14, is it capable for my task or do I need to get p14 with gpu?

 

[SeanRampage]

Hi Hi, checked. All emails and invoices just state the price is paid. No indication of promo code.

Why don’t you login Lenovo website and registered your notebook to the account. The promo banner might appeared if they know you have a new notebook.

Ok thanks mate

 

[bladez87]

I encountered the same for my purchase on 30 Nov, cashback not tracked accurately. Wrote in and this was the CSO's reply:

There are quite a few reasons why these orders may not be attributed to ShopBack. This includes:

1. If a user clicks on another chrome extension after clicking from ShopBack
2. If other web pages (including search sites, social media, store sites, promotional/discount sites) or web browsers are opened after clicking through ShopBack
3. Clicking through to another page from a banner, pop-up, or advertisement on the store’s webpage whilst shopping
4. Antivirus/Cleanup or Adblocker applications block or disrupt Cashback tracking (Tracking cookies are required to track transaction)

LL accept their explanation bcos point no.4 is valid for me but how true is it, I will never know.

i think i likely going to forgo my cashback also.
but i very sure i did not make those mistakes.

when i buy something through shopback, i always login, empty cart, open a new window for shopback, click through link, proceed to buy and check out.
i dont get distracted if i am going to buy thru shopback link.

i see my lenovo activity under click activity but did not appear for cashback activity. sigh. $50 gone

 

[shadow84]

i think i likely going to forgo my cashback also.
but i very sure i did not make those mistakes.

when i buy something through shopback, i always login, empty cart, open a new window for shopback, click through link, proceed to buy and check out.
i dont get distracted if i am going to buy thru shopback link.

i see my lenovo activity under click activity but did not appear for cashback activity. sigh. $50 gone

U use app or desktop for shopback lenovo?

undefined HardwareZone Forums app

 

[crazycgi]

I have received an email from lenovo stating that they are unsuccessful in the authorisation of my credit card. I called up OCBC to check but they said all is good to go and it was lenovo that rejected the transaction. Anyone encountered this before?

Happened to me when I bought my Legion 5 in June this year. I also used OCBC debit card on the lenovo website. There was a default limit of 1k placed on the debit card. Call the bank to raise the limit. Not sure if can do online. Then I ask lenovo to make the deduction again. This time it went through.

 

[crazycgi]

U use app or desktop for shopback lenovo?

undefined HardwareZone Forums app

I got the cashback almost $180. Took 3 months to clear though. I used desktop to place the order.

 

[solarboi]

Is it worth it to extend warranty to 4 years?

 

[fireduke86]

Is it worth it to extend warranty to 4 years?

I extended to 3 year because I anticipate that it would not meet my needs thereafter. What's worth is really dependent on your needs?

 

[Vassago]

Is it worth it to extend warranty to 4 years?

Do you changed notebook every year?
How long you plan to use it for?
And what is the cost of extended warranty?

I bought cause I planned to use it for long and I have concern over the amd + rtx2060 reliability.
But most importantly, it is within my budget. If the upgrade cost 300 to 500 more. I might not buy.

 

[Henabi]

Nobody encountered this before? I'm still stuck in this situation. Both side pushing the blame to each other.

Check with LENOVO. State your transaction number and mentioned that all is well according to your bank.

At the end of the day, it boils down to LENOVO whether they wan your $$$ or not

 

[Henabi]

I extended to 3 year because I anticipate that it would not meet my needs thereafter. What's worth is really dependent on your needs?

Usually laptop warranties would honour repairs within two years or 3 years.

more than like 4 or 5 years, its usually covered under Limited extended warranty, whereby parts which broke down due to “normal Wear and Tear” are not covered
Like battery, keyboard, trackpad, display panel

In fact, by then rtx 2060, gti 1650/1660 and even AMD 4600H 4800H would be obsolete
Repairs and replacement would be costly

I would probably just get the gaming laptop which is available at that time.

 

[kweeli]

Shenzhen is always the last stop before proceeding to Changi SG from my experiences. That is if it actually goes to Shenzhen. In the past 2 months, the route the package will take is not consistent, probably because of the holiday season and more people and sending and buying stuff so they have to reroute for the fastest and most efficient route rather than through he usual Incheon > Shenzhen > SG route.

Tdlr: Ur package is arriving very soon.

The status as of 23rd Dec 11am is Exception
" A late flight has caused delay. We will update the delivery date as soon as possible.

Got to wait again... sian