Another Wang Lei Saga

duhduhduh

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In summary, (very quick), cause I skip through also.

Alot of repeating same ****

But key is:
  • They book via agency to go Europe
  • Wanted agency to do everything for them (book hotels, plan itinerary, and provide transport), supposed to be a company trip(?) to enjoy?
  • Transport from 2 vans become 1 big bus, and then they force them to switch back to 2 vans
  • Hotel rooms check-ins not done pre-arrival, still must do manually 1 by 1 and hence can take up to 1 hour to check in
  • Also complained that hotel rooms given was usually out of city areas, and have to request for those nearer to city centre
  • Complain certain facilities like sauna cannot be used in the hotel cause it closed after 6pm
  • Complain itinerary planned a shopping day on a Sunday but shops were all closed on Sunday and closed at 6pm
  • Had to upfront pay additional SGD $10,000 (5,000 for transport and another 5,000 for accomodation? I think)

All in all costs paid is 5-6k per pax for 6 or 5 day and not including air tickets.
 

lowveld

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In summary, (very quick), cause I skip through also.

Alot of repeating same ****

But key is:
  • They book via agency to go Europe
  • Wanted agency to do everything for them (book hotels, plan itinerary, and provide transport), supposed to be a company trip(?) to enjoy?
  • Transport from 2 vans become 1 big bus, and then they force them to switch back to 2 vans
  • Hotel rooms check-ins not done pre-arrival, still must do manually 1 by 1 and hence can take up to 1 hour to check in
  • Also complained that hotel rooms given was usually out of city areas, and have to request for those nearer to city centre
  • Complain certain facilities like sauna cannot be used in the hotel cause it closed after 6pm
  • Complain itinerary planned a shopping day on a Sunday but shops were all closed on Sunday and closed at 6pm
  • Had to upfront pay additional SGD $10,000 (5,000 for transport and another 5,000 for accomodation? I think)

All in all costs paid is 5-6k per pax for 6 or 5 day and not including air tickets.
Wah quite shitty. Especially the additional costs for transport. Shouldn’t it be all in or declared to them upfront? They better sue wl or it’s true!
 

Medicated Oil

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Wah quite shitty. Especially the additional costs for transport. Shouldn’t it be all in or declared to them upfront? They better sue wl or it’s true!
Dun take his portion of the story as the whole truth.
Still have to hear the story from the other side.
End up we will be getting a complete different version of what happened.
 

Grimz79

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The agency they mentioned is so famous, sure or not they will do such things? Plus do it to someone with a fairly strong following plus reputation for being a complaint king and loud mouth. Wrong move sia... :s13:
 

tauntme

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90k no air tickets?? How can it be so exp.. how many pax
 

Medicated Oil

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Hope the tour agency sue them. Only then, we can sit back and watch show!
Was hoping that he will hit a stone wall one day too.
Dun think the travel agency will go hard on him.
The boss will just invite him over and ask him directly what he want to diam diam.
That will shut him up liao.
Dun allow him to stir any more.

Dun like his pattern that he must be served like a king.
 

HushiePuppies

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sumurai

  1. car change to bus change to car need to pay money
  2. wait check-in 1.5 hours not happy, want cards prepared in advance
  3. found breakfast need to pay money
  4. go another hotel, hotel room cards wrong
  5. go another hotel, rooms mix up again, wang lei room give to driver so he bui song
  6. bus driver finish 10 hours no OT service.

basically tl;dr culture difference. sinkie think europe operate like sg.
 
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