Any folks on Viewqwest fibre?

[tormont]

Just to check is twitter accessible? I can access other sites but not twitter.

My iphone is able to access twitter though using singtel 3G.

 

[viewqwest]

Just to check is twitter accessible? I can access other sites but not twitter.

My iphone is able to access twitter though using singtel 3G.

Am able to access twitter just fine. Could you PM me your contact details so I can get my tech support to follow up with you on this.

 

[tormont]

Am able to access twitter just fine. Could you PM me your contact details so I can get my tech support to follow up with you on this.

i already called the tech support during 12 plus in the afternoon. The operator confirm the site is not accessible then and ask me to wait while they are doing some network repairing; and i may experience some sites not viewable at that moment then.

ANW, its working fine now.

thanks anw.

 

[viewqwest]

i already called the tech support during 12 plus in the afternoon. The operator confirm the site is not accessible then and ask me to wait while they are doing some network repairing; and i may experience some sites not viewable at that moment then.

ANW, its working fine now.

thanks anw.

Great. Do let me know if you face any issue again.

 

[kitsura]

Anyone facing problems with Internet now?

 

[etherealism]

yup.. although it just came back up.. this time round the gateway wasn't responding to pings

 

[tormont]

yeah same on my side. the internet is disconnected for awhile, now it's back up again.

 

[samtang]

Tampines not ok at this time. Using 3G now.

 

[tormont]

Tampines not ok at this time. Using 3G now.

I'm from pasir ris. seems to be fine. maybe u can viewquest technical support a call?

 

[cypher2dex]

Same problem here as well, normally in my case, this happens whenever the internet is on for a few hours and then it just drop off. Normal sites like google, youtube, hardwarezone, BBC News etc are inaccessible . I had to reboot the modem to get it connected.

 

[viewqwest]

We have been shifting some traffic across to different Interfaces. This is not supposed to cause any disruption. If any users are still facing any issues. Please do give our tech support a call or drop an email to noc@viewqwest.com and we will get it sorted out.

Apologies once again.

 

[samtang]

Did a reboot of the ont. ok now.

 

[samtang]

VQ, for info, the 24/7 Technical Support number +65 64911078 is a fax number? This number is printer on the top right of my invoice.

 

[viewqwest]

VQ, for info, the 24/7 Technical Support number +65 64911078 is a fax number? This number is printer on the top right of my invoice.

Our hotline is actually +65 6723 8100.

That number is outdated. Thank you for pointing it out so we can fix it

 

[Watcher]

Can't access marines.com

Hi VQ, I'm a subscriber and I can't seem to access www.marines.com. Please check. Thanks!

 

[viewqwest]

Hi VQ, I'm a subscriber and I can't seem to access www.marines.com. Please check. Thanks!

Working fine over here.

Please pm me your details and I'll ask the engineers to follow-up on your case.

 

[cypher2dex]

When I sent an email to noc@viewqwest.com

I encounter an error message==>

Delivery to the following recipient failed permanently:

noc@viewqwest.com

Technical details of permanent failure:
DNS Error: DNS server returned answer with no data .


Is there a problem on your end. I have tried sending twice but with same error message

 

[cypher2dex]

Hi VQ, I'm a subscriber and I can't seem to access www.marines.com. Please check. Thanks!

Same here, inaccessible

Pinging www.marines.com [98.129.5.31] with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 98.129.5.31:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

 

[viewqwest]

When I sent an email to noc@viewqwest.com

I encounter an error message==>

Delivery to the following recipient failed permanently:

noc@viewqwest.com

Technical details of permanent failure:
DNS Error: DNS server returned answer with no data .


Is there a problem on your end. I have tried sending twice but with same error message

Just checked with NOC and they're receiving e-mails as per normal.

Can you pm me your contact details? I'll get them to give you a call to get to the bottom of this.

 

[Watcher]

Same here, inaccessible

Pinging US Marine Corps | Marine Recruiting | Marines.com [98.129.5.31] with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 98.129.5.31:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

Yeah, I have no issue from office (ST corp line). SH cable used to have problem accessing there but it was fixed some time back.

I will PM the info tonight...