Any official ezbuy event thread?

[windwaver]

I see qoo10 and lazada but never see an ezbuy thread.

Think these 3 days no agent fees for some items.

 

[harky]

ezbuy is not a website but it is a agent... we have taobao thread

 

[windwaver]

ezbuy is not a website but it is a agent... we have taobao thread

Yeah but nobody seems to be using ezbuy in taobao thread.

What's the best way to buy from taobao these days?

 

[shadow84]

Fuss free method is thru ezbuy during free agent fee and/or % or free shipping charges days.

Unless you are well verse in shipping out of China and have your own contact, ezbuy is the preferred choice.

 

[Encrypted11]

If you can read abit of tiong and use the right search terms (the challenge) in mandarin, taobao's official forwarders like 4px/dpex are a decent choice.

Ships pretty quick with decent rates, can choose popstation collect assuming your phone or maybe telco doesn't have issues with some otp sms.

 

[windwaver]

If you can read abit of tiong and use the right search terms (the challenge) in mandarin, taobao's official forwarders like 4px are a decent choice.

Ships pretty quick with decent rates, can choose popstation collect assuming your phone or maybe telco doesn't have issues with some otp sms.

I see, just realized the item I want to buy is in Tmall instead.

Same way of buying for Tmall?

 

[stylechap]

Yeah but nobody seems to be using ezbuy in taobao thread.

What's the best way to buy from taobao these days?

Those people should be buying in quite a few kg that's why they don't use ezbuy.Most of official forwarder should be going by actual weight unless volume is larger by certain amount e.g. 3x

If you're buying 1-2kg then ezbuy may be slightly cheaper at the expense of delivery time and self-pickup

 

[Encrypted11]

Works the same way, its also under alibaba.

Tmall is like their "Amazon/Lazada" etailer like
Taobao sellers more like ebay/q10 style mom and pop seller

If you know how to use one, you will know how to use the other.

 

[windwaver]

Works the same way, its also under alibaba.

Tmall is like their "Amazon/Lazada" etailer like
Taobao sellers more like ebay/q10 style mom and pop seller

If you know how to use one, you will know how to use the other.

Thanks.

Funny leh, I tried buying the same item in Tmall and in ezbuy but it's actually cheaper in ezbuy .

 

[marcus70]

Thanks.

Funny leh, I tried buying the same item in Tmall and in ezbuy but it's actually cheaper in ezbuy .

You sure? Ezbuy always jack up price, otherwise how r they going to justify prime shipping at $2.99. Maybe u r talking abt same item but from diff seller that's y ezbuy seems cheaper or during their flash sale. Buy quite a few during their flash sale last time,price was better comparing to taobao

 

[gld998]

i just register for prime with 35 no limit after an email invite. but i didnt receive my 35 voucher. just called ezbuy cso.

Sent from Samsung SM-T325 using GAGT

 

[VideoGameKingdom]

i just register for prime with 35 no limit after an email invite. but i didnt receive my 35 voucher. just called ezbuy cso.

Sent from Samsung SM-T325 using GAGT

Well that happened to me to. Here was my chat with them concerning it.

Chat started on 29 May 2017, 03:32 AM (GMT+0)
(03:32:34) *** VGK joined the chat ***
(03:32:34) VGK: signed up for prime on 27/5 before 6pm but no voucher
(03:32:36) ezbuy : Hi! FREE Agent fees 28-31 May 2017 2300 *T&C apply. Welcome, we are here to assist you.
(03:32:36) ezbuy: ANNOUNCEMENT: Prime Annual membership FREE cash voucher. This offer is valid only for selected customers who have receive this email invitation and free Cash Voucher will be deposited in accounts on 25th May. This cash voucher will be withdrawn before 28th May if customers are not eligible for the offer.
(03:34:06) Customer Service: Due to high volume of request in queue, we apologize for keeping you waiting. Our operators are busy at the moment, please leave us a message, and we'll get back to you shortly.
(03:35:18) *** Julian joined the chat ***
(03:35:22) Julian: Hi
(03:35:23) Julian: Dear customer, kindly hold on for a second, as our system seems to be having some connection issue. Kindly provide me a little more time to check. You may look for us later to check for you, as the IT department is currently resolving the connection issue to our server. Sorry for the inconvenience caused
(03:35:51) VGK: oh is this normal?
(03:36:01) VGK: lots of people not getting their voucher?
(03:37:44) Julian: I can provide you an answer if I am able to check it for you. But we are having some connection issue from the main server, I'm afraid I can't check it for you now. Whereas we are indeed having some problem with customer not receving their voucher, but generally it would be due to these customer are not the ones randomly selected by our system.
(03:37:46) Julian: receiving*
(03:38:24) VGK: If thats the case then why did i recieve the email stating I was invited
(03:39:08) VGK: I really do not wish to sign for prime if there wasnt the voucher
(03:40:12) Julian: Unfortunately, due to certain issue, customer that were not selected by the system had also received the email. Sorry about that.
(03:41:03) VGK: if that is the case you will need to refund those who didnt receive the voucher
(03:41:21) VGK: i dont wish for prime anymore
(03:42:03) Julian: For selected customer, they will receive the voucher before the subscription, and they may use it after subscribing. For your account, i'm afraid it isn't selected for this promotion. I'm afraid that you won't receive the voucher as it is issued immediately for selected customer, sorry. For this issue, we may only offer a 1 time special cancellation and refund your additional subscription if you would like to as it seems that you had received the email by certain error. For selected member, they will receive the voucher immediately. I'm afraid for your case, your account is not selected. Sorry
(03:42:20) Julian: Unfortunately, I am unable to make the amends for you now, as we are having some connection issue to the main server.
(03:42:32) Julian: Kindly hold on, and I will make the amends for you, once the server resumes in connection.
(04:03:56) Julian: Hi, sorry to keep you waiting. The server has resumed connection
(04:03:57) Julian: Can I have your user ID so that I can check for you?
(04:04:08) VGK: vgk
(04:04:27) Julian: Kindly hold on for a second
(04:31:57) Julian: Sorry to keep you waiting. Your subscription has been cancelled The 99sgd for subscription fee has been refunded to your account. We apologize for any inconvenience caused brought by this issue
(04:32:03) Julian: Is there anything else that I can assist you with?
(04:32:27) VGK: yes could u confirm the status of my withdrawing now
(04:32:35) VGK: its currently pending
(04:34:50) Julian: Unfortunately, that is with the finance department. I'm afraid to assist you with this, sorry
(04:34:59) Julian: Our finance department will follow up on the withdrawal
(04:42:45) Julian: This chat will be closed as there is no active conversation . Do feel free to contact us again if you need any further assistance. *Please do rate our service and we promise that we will improve to serve you better!

(04:46:19) *** Julian left the chat ***
(04:46:49) *** VGK left the chat ***


Their fault becomes like my fault for believing their email sent to my account

 

[gld998]

Well that happened to me to. Here was my chat with them concerning it.

Chat started on 29 May 2017, 03:32 AM (GMT+0)
(03:32:34) *** VGK joined the chat ***
(03:32:34) VGK: signed up for prime on 27/5 before 6pm but no voucher
(03:32:36) ezbuy : Hi! FREE Agent fees 28-31 May 2017 2300 *T&C apply. Welcome, we are here to assist you.
(03:32:36) ezbuy: ANNOUNCEMENT: Prime Annual membership FREE cash voucher. This offer is valid only for selected customers who have receive this email invitation and free Cash Voucher will be deposited in accounts on 25th May. This cash voucher will be withdrawn before 28th May if customers are not eligible for the offer.
(03:34:06) Customer Service: Due to high volume of request in queue, we apologize for keeping you waiting. Our operators are busy at the moment, please leave us a message, and we'll get back to you shortly.
(03:35:18) *** Julian joined the chat ***
(03:35:22) Julian: Hi
(03:35:23) Julian: Dear customer, kindly hold on for a second, as our system seems to be having some connection issue. Kindly provide me a little more time to check. You may look for us later to check for you, as the IT department is currently resolving the connection issue to our server. Sorry for the inconvenience caused
(03:35:51) VGK: oh is this normal?
(03:36:01) VGK: lots of people not getting their voucher?
(03:37:44) Julian: I can provide you an answer if I am able to check it for you. But we are having some connection issue from the main server, I'm afraid I can't check it for you now. Whereas we are indeed having some problem with customer not receving their voucher, but generally it would be due to these customer are not the ones randomly selected by our system.
(03:37:46) Julian: receiving*
(03:38:24) VGK: If thats the case then why did i recieve the email stating I was invited
(03:39:08) VGK: I really do not wish to sign for prime if there wasnt the voucher
(03:40:12) Julian: Unfortunately, due to certain issue, customer that were not selected by the system had also received the email. Sorry about that.
(03:41:03) VGK: if that is the case you will need to refund those who didnt receive the voucher
(03:41:21) VGK: i dont wish for prime anymore
(03:42:03) Julian: For selected customer, they will receive the voucher before the subscription, and they may use it after subscribing. For your account, i'm afraid it isn't selected for this promotion. I'm afraid that you won't receive the voucher as it is issued immediately for selected customer, sorry. For this issue, we may only offer a 1 time special cancellation and refund your additional subscription if you would like to as it seems that you had received the email by certain error. For selected member, they will receive the voucher immediately. I'm afraid for your case, your account is not selected. Sorry
(03:42:20) Julian: Unfortunately, I am unable to make the amends for you now, as we are having some connection issue to the main server.
(03:42:32) Julian: Kindly hold on, and I will make the amends for you, once the server resumes in connection.
(04:03:56) Julian: Hi, sorry to keep you waiting. The server has resumed connection
(04:03:57) Julian: Can I have your user ID so that I can check for you?
(04:04:08) VGK: vgk
(04:04:27) Julian: Kindly hold on for a second
(04:31:57) Julian: Sorry to keep you waiting. Your subscription has been cancelled The 99sgd for subscription fee has been refunded to your account. We apologize for any inconvenience caused brought by this issue
(04:32:03) Julian: Is there anything else that I can assist you with?
(04:32:27) VGK: yes could u confirm the status of my withdrawing now
(04:32:35) VGK: its currently pending
(04:34:50) Julian: Unfortunately, that is with the finance department. I'm afraid to assist you with this, sorry
(04:34:59) Julian: Our finance department will follow up on the withdrawal
(04:42:45) Julian: This chat will be closed as there is no active conversation . Do feel free to contact us again if you need any further assistance. *Please do rate our service and we promise that we will improve to serve you better!

(04:46:19) *** Julian left the chat ***
(04:46:49) *** VGK left the chat ***


Their fault becomes like my fault for believing their email sent to my account

their marketing must have cork up. They say will call if anything tomorrow i call again

 

[commach]

Works the same way, its also under alibaba.

Tmall is like their "Amazon/Lazada" etailer like
Taobao sellers more like ebay/q10 style mom and pop seller

If you know how to use one, you will know how to use the other.

Not exactly the same even though both are under the Alibaba umbrella.

TB can change the price whereas Tmall can't. Tmall are mainly for manufacturer or official retailer/agent/distributor which are under stricter control and restriction to price change for bargain hunter or waive shipping charge on multiple items purchase under the same bill from the same shop/supplier.

In TB, you can chat with the respective CSO to waive their local shipping charger for multiple items within the same bill. For example, ￥8 for item A and item B carry the same ￥8 shipping charge to the forwarder/shipping company. You can live chat with TB's seller to waive the shipping charge for item B since you are paying double the shipping charge.

 

[windwaver]

You sure? Ezbuy always jack up price, otherwise how r they going to justify prime shipping at $2.99. Maybe u r talking abt same item but from diff seller that's y ezbuy seems cheaper or during their flash sale. Buy quite a few during their flash sale last time,price was better comparing to taobao

There is a link in the direct that points directly to the seller in Tmall so it's the same seller with the same item.

Anyway, ezbuy is good for buying items from different places like TB, Tmall, etc rather than buying from each individual marketplace right? Maybe what I am saving on is shipping?

 

[gld998]

Update. Ezbuy honoured their bargain of 35 voucher. Huat ar! Buying more junk now!

Sent from Samsung SM-T719Y using GAGT

 

[Desmond_]

never get this invite

 

[windwaver]

Update. Ezbuy honoured their bargain of 35 voucher. Huat ar! Buying more junk now!

Sent from Samsung SM-T719Y using GAGT

Wow $35 , any clause to use that voucher?

 

[Hyruga]

I use ezbuy to buy amazon stuff mainly. Some amazon stuff just don't ship here.