Anyone get a electrical shock from Surface pro 3?

[Alphas]

The outer casing got some shioking feeling, actually there is a AC current flowing on surface pro 3 whenever the power cable is connected!

See the test pen lighted up orange both left and right sides.

The power brick has 3 pins plug, but the cord is only 2 pins, that means there is no earth wire into the surface pro 3 power cable. M$ engineers should not have made this mistake

RMA is useless since a replacement adapter will still have such problem.

 

[trento]

Thanks. Was going to buy it

 

[Alphas]

actually I knew about it, maybe M$ will change the power brick with a new design with earth wire to ground the chassis.

 

[tungsten2]

holy cow !!!!

 

[r1verflow]

actually some other tablets that is plugged in and displayed at retail stores also got the same problem, i also got shocked sometimes when my arm happen to brush along them. maybe design is not good for tablet ba but i don't get this with my ipad, heng ah

 

[danzodanzo]

Got the same slight shioking issue when my mbp is plugged in but didnt give too much tots to it. Now that u mentioned sp3 also have it.. could it be because of the aluminum chasis material both mbp and sp3 are using, instead of the usual plastic material used by other vendors?

 

[nwh_sg]

Seems like it's not an uncommon issue with external power adapter and metal casing. My desktop amp also same thing:

http://forums.hardwarezone.com.sg/home-theatre-audiophiles-13/normal-desktop-amp-have-small-current-leak-4795537.html

 

[cscs3]

The outer casing got some shioking feeling, actually there is a AC current flowing on surface pro 3 whenever the power cable is connected!

See the test pen lighted up orange both left and right sides.

The power brick has 3 pins plug, but the cord is only 2 pins, that means there is no earth wire into the surface pro 3 power cable. M$ engineers should not have made this mistake

RMA is useless since a replacement adapter will still have such problem.

The power cord is for Singapore used ? Is strange that power brik is 3 pins but cord is 2 pins only.

 

[FrEeBiEs]

No leakage for mine...

 

[Alphas]

Yes the power brick on Surface pro 3 is a 2 pins plug, even my old fujitsu laptop adapter has it earthed. I can get a shock just by touching the mag alloy case on the Surface pro 3.

The voltage reads over 110V, I certainly dont feel good having such high voltage in my body.

 

[cscs3]

2 pins one is usually for USA market. Singapore one should have the certify logo on it.
If you use the 2 pins one, try to reverse the plug to your AC outlet see if situation improved.

 

[lxXXxl]

Was a problem on the older Surface Pro 1 as well. Also 2 pin plug only for SG version. I think all power supplies for the Surface line has only 2 pins.

The issue is compounded when you need to rest your wrist on the tablet for writing/drawing. Kanna shocked quite a few times. One dumbass workaround is to make sure, if barefooted, not to let your feet touch the ground (either rest your feet on the chair 'wheels', or have a carpet between your feet and the ground.

Sad that they still have not solved this issue.