Anyone took united air before ??

shirleyblu

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Can share your experience on united air ? Thinking if I should book it for my trip to Hong Kong via Expedia .

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Sauron

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Basically it sucks in comparison with SQ and Cathay.

Poor service and lousy food.

To HK, 6am flight? If the flight carries on to US, then cannot certain duty free items like perfume from Singapore
 

purplewave

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took before to HK, Japan and USA. not bad for the price.
 

dilphinus

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The budget carriers are a much better choice.

Flown with UA to HK once and it's not really pleasant though nothing really terrible happened. Was hot inside the aircraft and service was almost non existent.
 

Mancunian2

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Terrible seats
For sin-hkg sector no food at all

no food?

used to take united to USA long time ago,
last time got food , now no more

remember a flight from Honolulu to San Francisco ,
must pay $3 cash for headphones :s22:, I chose to skip that and read my book instead
 

cscs3

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Basically it sucks in comparison with SQ and Cathay.

Poor service and lousy food.

To HK, 6am flight? If the flight carries on to US, then cannot certain duty free items like perfume from Singapore

Yes true. But ticket is mostly 40% lower then SQ. Unless you can get good price with CX via credit card, I would take United for just a 3 hours flight. Especially if whole family is travelling.

The saving is alot, you can use this saving for a nice hotel or enjoy good food at arrival in Hong Kong.
 

cscs3

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no food?

used to take united to USA long time ago,
last time got food , now no more

remember a flight from Honolulu to San Francisco ,
must pay $3 cash for headphones :s22:, I chose to skip that and read my book instead

Travel to USA ogten with UA, vs SQ ticket price is about S$1K different. Family of 4 means S$4K. US3 isor domestic flight only. Even they will charge this amount, I think I still save S$995 per person.
 

fone

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Yes, to USA savings can be quite substantial, especially including the domestic flights, if booked together. This also goes for booking on NH, with UA domestic, and I had once they charge like $5 (for the tax) per domestic segment.

As for service / food, learn to expect nothing, and you will appreciate their service.

SFO - HNL considered domestic flight, so expect domestic flight service (therefore no free headphones). Just bring your own headphones.
SIN - HKG also downgraded to like domestic flight status for economy, think no free alcohol too.

I believe SIN - HKG is by their 747, which do not have personal TVs in economy too.
Bring own entertainment device plus headphones. Some aircrafts now have wifi streaming, so you can stream to your own device.

Lousy / no food? I bring my own cup noodles and snacks. In fact, other than when I take SQ, I will bring cup noodles and snacks, TG / NH / UA / BR all do not provide other snacks/food other than the pre-meal snacks and standard meals. This is especially for long or overnight flights where they assume you will sleep and might not be hungry and you do not sleep and get hungry faster (or you missed the meal service if you sleep).

I'd avoid their 747s, if possible, since it is the oldest in the fleet and no personal TV in economy. BusinessFirst / GlobalFirst will be fine.
 

trd2970

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No food on sin-hkg sector

no food?

used to take united to USA long time ago,
last time got food , now no more

remember a flight from Honolulu to San Francisco ,
must pay $3 cash for headphones :s22:, I chose to skip that and read my book instead
 

shirleyblu

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Ended up getting UA as i buying pavkage from expedia. The cheapest flight is UA.

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chottohen

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I fly united quite regularly. Yes, the seats and food suck, but I really like their mileage redemption system. It shows all partner airlines (except SQ, gotta call for SQ) online and I can easily redeem flights on ANA without any difficulty.
 

shirleyblu

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I fly united quite regularly. Yes, the seats and food suck, but I really like their mileage redemption system. It shows all partner airlines (except SQ, gotta call for SQ) online and I can easily redeem flights on ANA without any difficulty.
Can't choose seats ? I just went to my booking it seems I can choose the seats I wan ...

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Neways

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I just booked my flight to US via ANA's website. I kept comparing the prices btw Misa Travel & ANA site. I happen to see ANA having promo to US. The best thing is you can be assured that it's ANA & not UA. They indicate clearly the flight number. SGD1325 to LA... U tell me cheap bo? The thing abt Expedia & Misa Travel, they give u the cheapest fare but not the best flight. I have read my fair share abt UA. Praying hard ANA don suddenly chg my flight to UA. I'll cry man..
 

fone

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The best thing is you can be assured that it's ANA & not UA.

Please make sure you are booking on NHxxx, 3 numbers and not codeshare flight, ie NHxxxx, 4 numbers. Which you can book on ANA website, but flying on UA plane.

I fly united quite regularly. Yes, the seats and food suck, but I really like their mileage redemption system. It shows all partner airlines (except SQ, gotta call for SQ) online and I can easily redeem flights on ANA without any difficulty.

The redemption rates and program used to be much better, plus no fuel surcharge when redeeming SQ. I used to sell them for SQ award tickets, 20k miles for within south asia, for more than $20 per 1000 miles! (ie $700 with <$100 taxes). They also used to give 100% miles bonus for Premier Gold (ie 1P), so a flight US - SIN and back nets just under 40k redeemable miles, which I used to be able to net $1400 from them. Not to mention if I can get 1K, I could fly business class for less than SQ economy class prices, now after the merger with CO, I find it harder to get upgrades.

Though, the 1MM still looks tempting for lifetime 1P.
 
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trd2970

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It was even better, in the good old days (4 yrs + back), can redeem tokyo just based on 20K miles. They go by zone not countries, so Japan falls under the 20K.

I fly united quite regularly. Yes, the seats and food suck, but I really like their mileage redemption system. It shows all partner airlines (except SQ, gotta call for SQ) online and I can easily redeem flights on ANA without any difficulty.
 

Neways

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Please make sure you are booking on NHxxx, 3 numbers and not codeshare flight, ie NHxxxx, 4 numbers. Which you can book on ANA website, but flying on UA plane.


thanks for the reminder, I call ANA b4 I proceeded to book. But for my benefit of doubt, I double check.. Heng ah 3 nos. but the thing is that they will indicate if it is UA..
 
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