Apple delaying to resolve battery problem

[battledome64]

Hi I have iPhone 6 which in late aug started turning off randomly at any battery percentage. It would then show the picture that battery is low and need to charge

1)I went to Apple they did diagnostic and say battery passed
2) they asked me to setup as new phone and fresh reinstall which I did
3) went back to them last month and they said it's a known software issue with the iOS. Asked me to use iOS 10
4) went back to them as issue still persists they did another diagnostic and said battery is okay
5) told me that Apple will resolve this software "bug" all I can do is wait

But why my other friend iPhone 6 don't face this problem?

Now my warranty just expired. Did Apple purposely delay me?

Any others facing this issue?

 

[dr34mc4st3r]

can try call the Apple support line? explain what happened and frustrations

 

[etbenben]

Hi I have iPhone 6 which in late aug started turning off randomly at any battery percentage. It would then show the picture that battery is low and need to charge

1)I went to Apple they did diagnostic and say battery passed
2) they asked me to setup as new phone and fresh reinstall which I did
3) went back to them last month and they said it's a known software issue with the iOS. Asked me to use iOS 10
4) went back to them as issue still persists they did another diagnostic and said battery is okay
5) told me that Apple will resolve this software "bug" all I can do is wait

But why my other friend iPhone 6 don't face this problem?

Now my warranty just expired. Did Apple purposely delay me?

Any others facing this issue?

Download batt app and try Loh. Your phone use how Long? 1 year? My 6 also just up lorry . Batt can't even last 1 mrt trip b4 I reach office.

 

[kenchi]

My dad 6+ just also got similar issue it's Touch ID and battery drain so I juSt claim for express replacement and now his reburbish set it's as good as new no issue on TOuch ID and battery Liao

One advice if plan to use more than 1yr best hoot AppleCare + for the assurance

Even it's $238 is still worth it long run

All Apple Eco iphone7 256gb & 128gb & MacBook Pro retina & iPad Pro & Mini 4 HardwareZone Forums app

 

[parchiao]

How to check for battery drain?

 

[jq75]

Replace the battery

My personal feel, battery will give problems after 1 year or so, earlier if u always charge the phone while driving

 

[battledome64]

Download batt app and try Loh. Your phone use how Long? 1 year? My 6 also just up lorry . Batt can't even last 1 mrt trip b4 I reach office.

2 years and Apple care just expired. Maybe I am too nice and not demanding enough to the CSO

 

[battledome64]

My dad 6+ just also got similar issue it's Touch ID and battery drain so I juSt claim for express replacement and now his reburbish set it's as good as new no issue on TOuch ID and battery Liao

One advice if plan to use more than 1yr best hoot AppleCare + for the assurance

Even it's $238 is still worth it long run

All Apple Eco iphone7 256gb & 128gb & MacBook Pro retina & iPad Pro & Mini 4 HardwareZone Forums app

Mine no other issue only. Battery issue.

 

[BraveCloudy]

Hi I have iPhone 6 which in late aug started turning off randomly at any battery percentage. It would then show the picture that battery is low and need to charge

1)I went to Apple they did diagnostic and say battery passed
2) they asked me to setup as new phone and fresh reinstall which I did
3) went back to them last month and they said it's a known software issue with the iOS. Asked me to use iOS 10
4) went back to them as issue still persists they did another diagnostic and said battery is okay
5) told me that Apple will resolve this software "bug" all I can do is wait

But why my other friend iPhone 6 don't face this problem?

Now my warranty just expired. Did Apple purposely delay me?

Any others facing this issue?

My iPhone 6 and 6 Plus 2 years liao no problem with battery.
Still currently at iOS 8.4.2

 

[etbenben]

2 years and Apple care just expired. Maybe I am too nice and not demanding enough to the CSO

Suay Loh. Mine also near 2 years up lorry. Recontract buy new phone Loh. Electronics dun last these days

 

[battledome64]

My iPhone 6 and 6 Plus 2 years liao no problem with battery.
Still currently at iOS 8.4.2

Maybe it's iOS 9 and iOS 10 after all so it's a software issue not battery issue

 

[etbenben]

Maybe it's iOS 9 and iOS 10 after all so it's a software issue not battery issue

No lah . Depends how u charge 1 lah

 

[battledome64]

No lah . Depends how u charge 1 lah

I see. In that case Apple has been smoking me all this while telling me it's a software issue until my warranty expired.

Last time when using iPhone 4 it's so fuss free any problem they replace for you. Apple has changed

 

[etbenben]

I see. In that case Apple has been smoking me all this while telling me it's a software issue until my warranty expired.

Last time when using iPhone 4 it's so fuss free any problem they replace for you. Apple has changed

Now everything need money 1 lah. Last time iphone 4 I also use 4 years till one day cannot on then I change iPhone 6 use 2 years

 

[gkhchay]

I see. In that case Apple has been smoking me all this while telling me it's a software issue until my warranty expired.

Last time when using iPhone 4 it's so fuss free any problem they replace for you. Apple has changed

Well, you can only blame those arseholes who abuse the system by insisting on 1-to-1 exchange for cosmetic reasons.

 

[szeli]

did u call up Apple directly? it sounds like yr issue is with e service center. service center here r not Apple. they r jus authorised partners...