QCD
My experience with QCD at Tradehub 21...
Brought my MBP down (still under warranty) cos Disk Repair says HD got bad sectors (Mac response slow)...
Service guy diagnose and says HD is not the problem, need to put MBP there for a week...
Called up a few days later and they haven't done anything yet, went down to check and says cannot find anything wrong with my MBP and need to do further Diagnose, told them it was HD problem but they still say it's ok, told them to take out the HD and carry on with the diagnose as they say that they need to reformat the whole MBP
Brought my HD to the repair hospital at Alexandra Retail Center and cfm HD bad sectors need to buy new HD...
Went back to QCD next day cos they still haven't found the problem yet and asked them to return my MBP, brought it down to TRH and got it fixed at 180 incl new HD.
Very cool throughout the whole incident cos it won't solve anything to get worked up as I felt I was dealing with a bunch of amateurs at QCD.
Hope Apple reads this and do something about it before image goes down, they used to have very good customer service at APPLE AMK plant but they have since sourced out their customer service centers... SIIIIIGHHHH