Apple shop charging extra 3% for installment?

pew

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Can istudio charge 3% on top of the rrp for purchase of iPhone if going by credit card installment?
If selling below rrp, and charge extra I understand...but they selling at rrp

Not small shop, but Apple premium reseller.
 

LonelyMan

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3% is to pay to credit card company if there is no prior arrangement for installment plan.

If you pay fully via credit card, it is illegal to charge extra to consumer. If the merchant is not on the list of installment plan under the credit card issuer, it is then unethical for company to charge extra but may not be illegal.
 

renfred89

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Can istudio charge 3% on top of the rrp for purchase of iPhone if going by credit card installment?
If selling below rrp, and charge extra I understand...but they selling at rrp

Not small shop, but Apple premium reseller.

first time i heard got 3% on top of rrp one. was it an interest free instalment? usually they will tell you which bank and how many months is the interest free instalment, anything outside than that will be a private arrangement with the company..
 

pew

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first time i heard got 3% on top of rrp one. was it an interest free instalment? usually they will tell you which bank and how many months is the interest free instalment, anything outside than that will be a private arrangement with the company..

Ya lor....SLS shop I agree, cuz they selling below rrp.
But Apple premium reseller leh..and selling at rrp.
I ask them if I pay cash, will they give me discount since Nong need to get charged by bank, they say no.

Wtf.....want to offer, offer Sui sui...if not don't even offer and advertise interest free installment
 

pew

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3% is to pay to credit card company if there is no prior arrangement for installment plan.

If you pay fully via credit card, it is illegal to charge extra to consumer. If the merchant is not on the list of installment plan under the credit card issuer, it is then unethical for company to charge extra but may not be illegal.

Is credit card interest free installment plan.
 

renfred89

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Hahas. I don't buy their words honestly. I heard istudio isn't the only one, you look around, some other premium resellers won't allow you to use AMEX to buy MacBook or iMac because the bank charges are high. Appt of gimmicks around and you must beware.

If you need to use interest free instalment, go Apple store online to buy, OCBC/POSB/CITIBANK got interest free instalments..

Ya lor....SLS shop I agree, cuz they selling below rrp.
But Apple premium reseller leh..and selling at rrp.
I ask them if I pay cash, will they give me discount since Nong need to get charged by bank, they say no.

Wtf.....want to offer, offer Sui sui...if not don't even offer and advertise interest free installment
 

LonelyMan

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When you use credit card, whether is it a one off payment or instalment plan, there is a fee to be paid. It is either absorbed fully or partially by Retailer/Merchant. Interest is altogether a different thing to this fee. This fee can range from 3-5% normally.

Why do Retailer/Merchant want to absorb such fees? Nets only support up to $3k-$5k daily limits. If somebody wants to buy something that costs more, credit card that can allow one to buy more than the Nets daily limits (e.g. $20k). Interest free instalment plan on credit card is prearrange between the Retailer/Merchant and the Card Issuer (DBS/UOB/OCBC/Citibank etc). It is easier to buy on credit/instalment than paying up front lumpsum. This helps to drive up sales for the Retailer/Merchant.


first time i heard got 3% on top of rrp one. was it an interest free instalment? usually they will tell you which bank and how many months is the interest free instalment, anything outside than that will be a private arrangement with the company..

The 3% is the admin fee. The credit card instalment plan is not much different from a personal loan, where there is an admin fee and a separate interest rate, in this case 0% for interest free instalment. Some Retailer/Merchant prefer to use cash (no fee to pay) or Nets (much lower fees, less than 1% if I am not wrong).

Some companies will pre-arrange with the card issuer. An example below is the OCBC 0% interest free linkup with the various Retailers/Merchants

https://www.ocbc.com/personal-banking/cards/card-services-0-percent-installment-plan.html

Normally, the agreement between the Retailer/Merchant with the card issuer is such that Retailer/Merchant will not impose any fee on the consumers. E.g. an $1800 item pay by cash will be $300 monthly instalment over 6 months without interest. The Retailer/Merchant may have negotiate to pay only 2% fees instead of 3-5%, but we would never know. It is like the $0.25 EZlink Auto-reload fee. For Retailer/Merchant, 2% more costs but the sales may drive up by 20%.

I once tried to buy something from TK Foto, a photography equipment retailer. I remember they charge 3% or 4% if I pay by credit card or credit card instalment plan (which is interest free). They do not absorb the fees.


Ya lor....SLS shop I agree, cuz they selling below rrp.
But Apple premium reseller leh..and selling at rrp.
I ask them if I pay cash, will they give me discount since Nong need to get charged by bank, they say no.

Wtf.....want to offer, offer Sui sui...if not don't even offer and advertise interest free installment

I explained in above, it is interest free credit card instalment. If you see the link below, it shows that iStudio is one of the participating Retailers/Merchants. It did not say that there is a fee or no fee. It is also the same for OCBC where no where it mentions there will be a fee or no fee.

What is likely to happen is the iStudio pre-arrange with card issuers for interest free instalment, but iStudio do not want to absorb the fees.

http://www.dbs.com.sg/personal/cards/card-services/payment-plans


Is credit card interest free installment plan.

Hahas. I don't buy their words honestly. I heard istudio isn't the only one, you look around, some other premium resellers won't allow you to use AMEX to buy MacBook or iMac because the bank charges are high. Appt of gimmicks around and you must beware.

If you need to use interest free instalment, go Apple store online to buy, OCBC/POSB/CITIBANK got interest free instalments..





Lastly, you can search for iStudio in some old threads bundling screen protectors with Apple products (iPhone or iPad, forget which one) to sell. Meaning if you want to buy the Apple products you must the very expensive screen protectors or bundles which would cost much less if you buy from other stalls or shops.
 

cscs3

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Ya lor....SLS shop I agree, cuz they selling below rrp.
But Apple premium reseller leh..and selling at rrp.
I ask them if I pay cash, will they give me discount since Nong need to get charged by bank, they say no.

Wtf.....want to offer, offer Sui sui...if not don't even offer and advertise interest free installment

Can always go to another chain. Why die for must buy from this type of shop. Think should be those N* related one, common practice by them.
 

pew

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The thing is, even Apple online doesn't charge extra.

If u ask me, I think it's a dodgy practice.
And Apple actually allow this kind of thing for their 'premium' reseller.
 

pew

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When you use credit card, whether is it a one off payment or instalment plan, there is a fee to be paid. It is either absorbed fully or partially by Retailer/Merchant. Interest is altogether a different thing to this fee. This fee can range from 3-5% normally.

Why do Retailer/Merchant want to absorb such fees? Nets only support up to $3k-$5k daily limits. If somebody wants to buy something that costs more, credit card that can allow one to buy more than the Nets daily limits (e.g. $20k). Interest free instalment plan on credit card is prearrange between the Retailer/Merchant and the Card Issuer (DBS/UOB/OCBC/Citibank etc). It is easier to buy on credit/instalment than paying up front lumpsum. This helps to drive up sales for the Retailer/Merchant.




The 3% is the admin fee. The credit card instalment plan is not much different from a personal loan, where there is an admin fee and a separate interest rate, in this case 0% for interest free instalment. Some Retailer/Merchant prefer to use cash (no fee to pay) or Nets (much lower fees, less than 1% if I am not wrong).

Some companies will pre-arrange with the card issuer. An example below is the OCBC 0% interest free linkup with the various Retailers/Merchants

https://www.ocbc.com/personal-banking/cards/card-services-0-percent-installment-plan.html

Normally, the agreement between the Retailer/Merchant with the card issuer is such that Retailer/Merchant will not impose any fee on the consumers. E.g. an $1800 item pay by cash will be $300 monthly instalment over 6 months without interest. The Retailer/Merchant may have negotiate to pay only 2% fees instead of 3-5%, but we would never know. It is like the $0.25 EZlink Auto-reload fee. For Retailer/Merchant, 2% more costs but the sales may drive up by 20%.

I once tried to buy something from TK Foto, a photography equipment retailer. I remember they charge 3% or 4% if I pay by credit card or credit card instalment plan (which is interest free). They do not absorb the fees.




I explained in above, it is interest free credit card instalment. If you see the link below, it shows that iStudio is one of the participating Retailers/Merchants. It did not say that there is a fee or no fee. It is also the same for OCBC where no where it mentions there will be a fee or no fee.

What is likely to happen is the iStudio pre-arrange with card issuers for interest free instalment, but iStudio do not want to absorb the fees.

http://www.dbs.com.sg/personal/cards/card-services/payment-plans








Lastly, you can search for iStudio in some old threads bundling screen protectors with Apple products (iPhone or iPad, forget which one) to sell. Meaning if you want to buy the Apple products you must the very expensive screen protectors or bundles which would cost much less if you buy from other stalls or shops.

I guess u are paying below rrp for your stuff at tk foto?
Just like SLS, I can understand y they charge extra, cuz they are charging below rrp, which means they got less margin to play with.
 

LonelyMan

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I guess u are paying below rrp for your stuff at tk foto?
Just like SLS, I can understand y they charge extra, cuz they are charging below rrp, which means they got less margin to play with.

It doesn't matter if it is rrp or below rrp. I don't pay any fee or interest. One of the better ways to shop without admin fee and have interest free installment is through Qoo10 if you get value deals.

In fact if you go to PC show or exhibition, the laptop prices are cut down by 20-25% and you can still opt to pay by interest free installment without any admin fee. I just need to compare a bit, cash price, credit card price and installment price. Whichever one makes me the happiest I just go and buy.
 

LonelyMan

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The thing is, even Apple online doesn't charge extra.

If u ask me, I think it's a dodgy practice.
And Apple actually allow this kind of thing for their 'premium' reseller.

Technically speaking, it is the card issuer that charges you to earn your money. Card issuer need to earn and cannot give you a free instalment without collecting from you something. Think deeper why even you can don't pay anything and have a interest free installment in the first place.

I guarantee you that Apple, MAS, the card issuer, Retailer and Visa or Master would not entertain you if you bring up the case or issue.
 

LonelyMan

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Can always go to another chain. Why die for must buy from this type of shop. Think should be those N* related one, common practice by them.

Precisely. I don't bother with retailer that don't give me the best deal I want. If I have to pay more, then I will go another place that helps me to reduce my cost.
 

pew

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No one said anything about bringing up to MAS or wherever. Just that I am disappointed in how the shop do business considering it's apple's authorized 'premium reseller' and their stuff cost more than Apple online store. (Installment vs installment)
 

LonelyMan

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No one said anything about bringing up to MAS or wherever. Just that I am disappointed in how the shop do business considering it's apple's authorized 'premium reseller' and their stuff cost more than Apple online store. (Installment vs installment)

I am trying to tell you nicely not to be a fool and waste time dwelling over this. The practice is not dodgy as they inform you upfront. I called UOB up to verify and the CSO said the merchant can charge the fee or absorb it. I do not know why you still need to dwell over something that is out of your control. It is like because you can't get your way and you make some noise about it.

Singapore is a free country and every business should be allowed to pass on or absorb such costs. If it is too expensive and we have better alternative shops with cheaper prices on installment, we share it.
 

LonelyMan

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This thread reminds me of a noodle stall story.

A bowl of wanton mee, can request for extra chili sauce, green chili and soup at no extra cost. Customer just request for more green chili and chili sauce but do not need it and do not finish them. Over time, more and more customers do it. One fine day the stall owner decides to charge extra for the chili sauce and green chili. All the customers complain about the extra charges after they abused it in the first place.
 

shager

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In this case just go to Courts, HN, Best Denki. They do not practise this nonsense.
 

shager

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This thread reminds me of a noodle stall story.

A bowl of wanton mee, can request for extra chili sauce, green chili and soup at no extra cost. Customer just request for more green chili and chili sauce but do not need it and do not finish them. Over time, more and more customers do it. One fine day the stall owner decides to charge extra for the chili sauce and green chili. All the customers complain about the extra charges after they abused it in the first place.

Ouch, I've got indigestion ;)
 
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