Applying for Casino Exclusion is a Joke

[Phongchi]

This is nonsense. My mom in her 60s is getting trouble with gambling, again. Visited our dear casino and lost. Borrowed money from my wife.

I googled about getting a casino exclusion for her and to my surprise... The process is appalling. 1. I apply to have her excluded. 2. Fix a hearing date for me to verify. 3. After they are convinced I have good reasons , another hearing for my mom. 4. All satisfied, exclusion granted but not immediate.

I seriously question this process. Why make it so difficult to get an exclusion? Is the authority in the opinion that visits to casinos are good and there must be reasonable justifications to exclude a family member?

Instead of spending so much marketing budget to promote anti gambling, a simple process of allowing families to simply get an exclusion done online, immediately, is a better option. Why are there even needs for justifications, ducumentations, hearings etc? Unless the govt think going to casinos is a good thing! What a joke!

 

[DulanMax]

They will tell you: "What's wrong with collecting more money?"

 

[consigliere]

I thought should be quite simple.

 

[Phongchi]

I thought should be quite simple.

I thought so too!

 

[kl39717]

Login singpass immediate exclude de leh. Lol.

 

[SecretAgent]

They will tell you: "What's wrong with collecting more money?"

this.... They wanna question your intention of not commiting more to the coffers!!!!!

 

[bwaysaigan]

self exclusion very fast

 

[Kiasuman]

Personal responsibility and personal freedom.

Easily block, people will complain and some will abuse. Imagine a family member blocking the entire family cause he/she wants to spite.

Harder to block in this, people will complain.

Lose lose situation. Not saying it's correct. Don't really agree with Casino anyways.

 

[Alphidius]

Login singpass immediate exclude de leh. Lol.

Obviously the mom isn’t cooperative lah...
Otherwise she will borrow money and still go back to gamble?

 

[coolmyth]

The idea of exclusion ish the person to be excluded also must ownself agree to be excluded.

Chiu dun wan to chin chin cai cai let peepur submit another person NRIC and jitao auto-ban that person. Its obvious why it wont work like that.

 

[tanakow]

Not sure how you did it. I applied once for some and it was completed in less than 5 minutes.

All you need is to get her Singpass, login and self-exclude for her.

This is nonsense. My mom in her 60s is getting trouble with gambling, again. Visited our dear casino and lost. Borrowed money from my wife.

I googled about getting a casino exclusion for her and to my surprise... The process is appalling. 1. I apply to have her excluded. 2. Fix a hearing date for me to verify. 3. After they are convinced I have good reasons , another hearing for my mom. 4. All satisfied, exclusion granted but not immediate.

I seriously question this process. Why make it so difficult to get an exclusion? Is the authority in the opinion that visits to casinos are good and there must be reasonable justifications to exclude a family member?

Instead of spending so much marketing budget to promote anti gambling, a simple process of allowing families to simply get an exclusion done online, immediately, is a better option. Why are there even needs for justifications, ducumentations, hearings etc? Unless the govt think going to casinos is a good thing! What a joke!

 

[SimilanJ]

It is counter productive to Casino if your mon excluded

 

[Phongchi]

Copied from NCG Website.

Application Procedures for Family Exclusion Order or Family Visit Limit

The process from intake to the hearing will take approximately 3 weeks. The steps are as follows:

*Respondent can choose not to attend the hearing. However, the hearing will still proceed in his/her absence.
Call NCPG’s appointed agency to apply for a Family Exclusion Order or Family Visit Limit. A trained counsellor from our appointed agency will conduct an intake with you and schedule a hearing date.

Note: A hearing is a formal session where your application will be heard and assessed by a Committee of Assessors to determine its outcome.

You (the Applicant) will receive a notice to the hearing, along with a request for supporting documents.

The person whom you are making an application on (the Respondent) will receive a summons to the hearing*
, along with a request for supporting documents.

Your application will be heard by a Committee of Assessors on the scheduled hearing day in your presence.

The outcome of the application will be sent to you and the Respondent in writing within 3 working days of the hearing.

1Appointed Agency:
Resilienz Clinic
Contact No: 6397 7300
Address: 10 Sinaran Drive, #10-03, Singapore 307506
Email Address: enquiry@resilienz.com.sg
Operating Hours: 9.00am to 5.30pm (Monday to Friday)
Note: If you need help contacting any of the agencies, please call NCPG Helpline (1800-6-668-668) or NCPG

 

[jack-320]

 

[bwaysaigan]

Copied from NCG Website.

Application Procedures for Family Exclusion Order or Family Visit Limit

The process from intake to the hearing will take approximately 3 weeks. The steps are as follows:

*Respondent can choose not to attend the hearing. However, the hearing will still proceed in his/her absence.
Call NCPG’s appointed agency to apply for a Family Exclusion Order or Family Visit Limit. A trained counsellor from our appointed agency will conduct an intake with you and schedule a hearing date.

Note: A hearing is a formal session where your application will be heard and assessed by a Committee of Assessors to determine its outcome.

You (the Applicant) will receive a notice to the hearing, along with a request for supporting documents.

The person whom you are making an application on (the Respondent) will receive a summons to the hearing*
, along with a request for supporting documents.

Your application will be heard by a Committee of Assessors on the scheduled hearing day in your presence.

The outcome of the application will be sent to you and the Respondent in writing within 3 working days of the hearing.

1Appointed Agency:
Resilienz Clinic
Contact No: 6397 7300
Address: 10 Sinaran Drive, #10-03, Singapore 307506
Email Address:
enquiry@resilienz.com.sg
Operating Hours: 9.00am to 5.30pm (Monday to Friday)
Note: If you need help contacting any of the agencies, please call NCPG Helpline (1800-6-668-668) or NCPG

Ask her self exclude is 5 min job

 

[Phongchi]

Thanks for all the comments. I will get her to do the self application infront of me!

 

[limpeh456]

transport fare increase got dragon and phoenix yearly formula.

casino entry levy no need formula, 10 years then adjust one time.

wayang to discourage ppl from gambling

https://www.tiktok.com/@john6512302151675/video/6928236059566329089?_d=secCgYIASAHKAESMgowS%2B5EdE%2FmLp85pOI4AgM7xi7f%2BeHXh5z3x%2BsaWQGfqHCmcHoPk1VQmFif9EOU%2F2G9GgA%3D&language=en&mid=6789624414360045569&preview_pb=0&region=SG&sec_user_id=MS4wLjABAAAAoTGKhLrqNXsa223lHJJevF__DDuz7W82j0hi5AKr1MD2LpPqULRvR55D242nIrWo&share_item_id=6928236059566329089&share_link_id=DC56A197-2448-4583-935D-A2A82E9C0166&timestamp=1613120817&tt_from=copy&u_code=d3f8kcd039dg98&user_id=6632877143998332930&utm_campaign=client_share&utm_medium=ios&utm_source=copy&source=h5_t

 

[Philipkee]

I just looked through them website on how to self exclude.

I think it's very simple to SELF exclude. Probably it gets difficult if you want to apply for someone else to be excluded. You need the other person to be agreeable as well. Otherwise imagine a scenario where you are jealous of your competitor as a businessman and you quietly apply to exclude him from entering a casino. For some reason let's say you got his particulars which is sufficient for that application.

Then one day he brings clients to a casino and he finds he cannot enter....

So maybe that is why it is not so clear cut when you want to apply to exclude someone else.

But I rarely go casinos (and not once in Singapore) and when I do go, it's for the free air con and drinks....

 

[dominion23]

Personal responsibility and personal freedom.

Easily block, people will complain and some will abuse. Imagine a family member blocking the entire family cause he/she wants to spite.

Harder to block in this, people will complain.

Lose lose situation. Not saying it's correct. Don't really agree with Casino anyways.

precisely

imagine i anti-gambling siao-on "insert religion"-extremist. block my entire extended family.

someone only wants to go casino once a year during CNY or christmas for a bit of fun, find out they kenna excluded by some relative.

how can? if your mom want to self-exclude then much easier. shouldnt be too easy to exclude another person

 

[Glectrix]

transport fare increase got dragon and phoenix yearly formula.

casino entry levy no need formula, 10 years then adjust one time.

wayang to discourage ppl from gambling

https://www.tiktok.com/@john6512302151675/video/6928236059566329089?_d=secCgYIASAHKAESMgowS%2B5EdE%2FmLp85pOI4AgM7xi7f%2BeHXh5z3x%2BsaWQGfqHCmcHoPk1VQmFif9EOU%2F2G9GgA%3D&language=en&mid=6789624414360045569&preview_pb=0&region=SG&sec_user_id=MS4wLjABAAAAoTGKhLrqNXsa223lHJJevF__DDuz7W82j0hi5AKr1MD2LpPqULRvR55D242nIrWo&share_item_id=6928236059566329089&share_link_id=DC56A197-2448-4583-935D-A2A82E9C0166&timestamp=1613120817&tt_from=copy&u_code=d3f8kcd039dg98&user_id=6632877143998332930&utm_campaign=client_share&utm_medium=ios&utm_source=copy&source=h5_t

The levy increase is not to discourage gambling but to increase revenue.