Asking for 1-1 iphone5s exchange

[riCKyz]

my set just soaked with water.and now it cant ON at all. IF i go down to the service center. do i have any chance of changing it?

will they open up and check? what reasons i should give them? thanks in advance.

oh ya. does opening up the iPhone void the warranty as well?

 

[JinYuan]

Very likely they will open the phone to check. Soaked in water LCI sure triggered. Go and be prepared to pay to get it exchanged. Water damage not covered by warranty.

 

[speedster4005]

Yep, they will open it to check the indicators - just like when I had mine exchanged.

 

[riCKyz]

can i just say the phone suddenly just cant on?
where is the indicators for the water damage?

 

[riCKyz]

Yep, they will open it to check the indicators - just like when I had mine exchanged.

they check over the counter? then how much u paid for repairing?

 

[Alexz_Hong]

Not sure, but there are more than one in the device. They will check and open the device on the spot to check. Not sure about the price to get it exchanged though.

 

[audioenslave]

earphone jack and lightning cable port can check one if got trigger..no need open up. once turn red means non exchangeable

 

[luggagepls]

can i just say the phone suddenly just cant on?
where is the indicators for the water damage?

The Apple Knowledge Base (KB) HT3302 (I don't have 10 posts yet, can't post links nor images ) says that the Liquid Contact Indicator (LCI) is located within the SIM card slot.

Edit: on the Apple support forums, someone claims that there are three LCIs: "two internal & one where the sim tray is. There are none in the dock connector or headphone jack."

 

[speedster4005]

they check over the counter? then how much u paid for repairing?

As mentioned in the previous posts, they open it right away at the counter as the internal LCIs needs to be checked. I did not pay anything - it was not soaked - there's an issue with the loose home button. ;-)

 

[JinYuan]

watch this video.

http://www.youtube.com/watch?v=ICN82FZ913o

 

[riCKyz]

mine turn red at the sim slot. i think GG liao =(

should i just go apple and get it done or find 3rd party sua?

 

[luggagepls]

mine turn red at the sim slot. i think GG liao =(

should i just go apple and get it done or find 3rd party sua?

Did you extend your warranty with AppleCare+ and how long has it been since you purchased your iPhone 5s?

If you purchased AppleCare+, bring your phone to an Apple Authorised Service Provider (AASP) and they'll charge you S$108 (w/o GST) for up to 2 iPhone replacements (may be new or refurbished); if it's only been <30 days since you bought your phone, you can still purchase AppleCare+ from the Apple Store.

Else, you can try going to an AASP or 3rd party repair shop but you should note that "damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of Apple or an Apple Authorized Service Provider (“AASP”)" will cause your phone's 1 year warranty to become void.

I personally recommend AASP to be safe... the 5s still has awhile before its warranty expires

 

[maxheadroom]

Personally if I am you, I still go with apple cause as it exchange with you a another set. Cause it water damage.

 

[November]

if i were u i will go find some reliable repair shops to have your phone clean up and some they can even change the CLI sticker for u. then bring back to 1-1 exchange

 

[chenaz]

yes they will not open up ur phone and check for water damge at registration counter.the counter will only do a water damage check at sim slot area. u get a queue number and the actual counter will open up and check all 3 water damge area.


put ur phone in a bucket of rice and let the rice to suck all the watervapour inside for few days and good to go.
my gf's iphone also soak with water and unable to turn on. after puting in rice, she is still using it untill now. 5 months already and not a single problem from her phone.

 

[riCKyz]

if i were u i will go find some reliable repair shops to have your phone clean up and some they can even change the CLI sticker for u. then bring back to 1-1 exchange

got any good place to intro? =)

but will the cost of the third party repair be more than what i need to repair at applecentre? actually how much does applecentre charge for water damage phone. anyone got any idea?

 

[xinzizu]

Hi all,

just wanna check if i wanna exchange iphone brand new set, how does the new applecare work? I'm new to applecare stuff.. need advice? thanks in advance..