AsRock B550M Pro4 need help

[dannyboy88]

Hi, hope that anyone here can help. I recently tried to setup a new computer, upon completion and starting up the computer, there is no display on the monitor and I also saw the red light lighted up in the Cpu and Dram on the MB. Thank you

 

[buaians]

fans spinning?

any beep sound?

 

[JellyPudding]

Possible to share what is the Processor that you are using?

try the following.

1) Insert only 1 stick of ram to see if you are able to boot up.
2) remove the GPU to see if the system is still facing the the red light on the RAM portion.
3) Ensure that the BIOS of the motherboard is the latest version.

hope that helps.

 

[Natediazzz]

Is the display port plugged into motherboard or gpu?

 

[socrates]

Move the ram to different slots.

 

[free2d]

Did you XMP your RAM?

 

[jtjt00]

AsRock B550M Pro4 needs BIOS update in order to support Ryzen 5000 CPU. Bring rig to the shop where you bought or to Nigel at PC Care and Solution at #02-32.

 

[xonix]

What processor ?
Could be out of box board BIOS does not support 5000 series processors

 

[Marcus Rashford]

https://forums.hardwarezone.com.sg/...o-beeps-no-display-6422718.html#post131339921

 

[dannyboy88]

fans spinning?

any beep sound?

Fan spinning and all the lights on for the casing and Ram, but no beep sound at all.

 

[dannyboy88]

fans spinning?

any beep sound?

Yes, Fan spinning and all the lights on as per normal but no beep sound at all

 

[dannyboy88]

Possible to share what is the Processor that you are using?

try the following.

1) Insert only 1 stick of ram to see if you are able to boot up.
2) remove the GPU to see if the system is still facing the the red light on the RAM portion.
3) Ensure that the BIOS of the motherboard is the latest version.

hope that helps.

I have tried all the method as mentioned, but still the same.

CPU using is Ryzen5 3600XT

1) Insert only 1 stick of ram to see if you are able to boot up.-
Tried but still nothing.
2) remove the GPU to see if the system is still facing the the red light on the RAM portion.
Yes, still facing the light problem
3) Ensure that the BIOS of the motherboard is the latest version.
How should I go about as I have no screen display at all when start up of computer.

Thank you

 

[dannyboy88]

Is the display port plugged into motherboard or gpu?

I tried on display port and also on GPU, still nothing happen.

 

[dannyboy88]

Move the ram to different slots.

I tried that too, but still cannot

 

[dannyboy88]

AsRock B550M Pro4 needs BIOS update in order to support Ryzen 5000 CPU. Bring rig to the shop where you bought or to Nigel at PC Care and Solution at #02-32.

Am i correct to say that Bios needs to be update before it can support the Ryzen 5?

So I need to get the shop that sell me to do it?

 

[NightRaven49]

Am i correct to say that Bios needs to be update before it can support the Ryzen 5?

So I need to get the shop that sell me to do it?

3600xt has always been supported by the b550m pro4. so is not bios issue.

 

[dannyboy88]

3600xt has always been supported by the b550m pro4. so is not bios issue.

Oic, so what would you suggest that I should be because I am really stuck now in-between all this?

Thank you

 

[_DeS__]

You have a hardware issue and obviously do not have spare equipment to test so bring it back to the shop and have them sort it out for you.

 

[dannyboy88]

You have a hardware issue and obviously do not have spare equipment to test so bring it back to the shop and have them sort it out for you.

I actually bought parts from different store, so that is why I am at a junction on where to go now.

Hope that anyone can give me advise on what to do next.

Thanks

 

[Koenig168]

Ask your niece or nephew or friend with a PC to troubleshoot for you

OR

bring to Nigel (see post #7)