Hi All,
1st time posting.
If my posting is in anyway inappropriate please advice.
If not, please allow me to vent my anger
I encounter a very bad computer repair man.
he's details
His name is Arthur Yeo.
website: http://arthuryeo.com/arthur20080813/main.asp
I had a problem with my PC. Found him thru google.
Went to see him on my PC problem. My PC will restart by itself when I shut it down.
Told me to put my PC with him for him to trouble shoot.
Later, told me he can't find the problem as it didn't happen when the PC was with him. Then he recommend to install windows 7 (mine was vista) which may help solve. No promise but may help. He also told me I'll need to re-install all my applications because of that so will charge extra if he helps me to install various applications.
I told him to proceed then.
When I was to collect the PC, he then told me, the problem surfaced again. So, Installing Windows 7 didn't help. He said, he tried various means but still can't solve the problem. He told me in his 20 years repairing computer he had never come across the problem my PC is having... He can't solve my problem. So to overcome the problem everytime my PC restarts by itself he say I'll have to go to the bios to do shutdown!
It's like... your car's driver side door can't open... the mechanic went to repair this, change that etc. Then tell you, sorry, driver door still can't open. So, if you want to drive the car, you can go in through the passenger side!
I was very angry.
It's not about paying to install the software applications. I agreed to it. He acted upon my instruction. That's fair. BUT! Why did he only tell me he can't solve the problem after i agreed to pay for all the work done which never solve my PC in the 1st place!?!?!?!
I really wonder if the problem really surface after he install everything.
Then, during my discussion with him. I told him after he install window 7, have to help me put back whatever's in my desktop previously.
When I got it, I had to search for all my desktop items to put it back. He didn't do as promised. When I ask him why he never do as promise, He's reply is, we talk about so many things, how to remember this type of minor details!
If he can't remember his customer's request, then how to trust him to do a good job repairing the PC?
When I questioned him about his work ethics, he shouted at me and say he don't care! To think throughout I never even raise my voice at him!
Just want to share my bad experience with everyone. Hope no one suffered like me. I'm asking him to give me a prove of my payment, I'll keep it as proof.. If need be, I'll go to CASE to lodge a complaint against him!
Please allow me to reveal his details so that no one will have these bad encounter like I did!
Thanks.
1st time posting.
If my posting is in anyway inappropriate please advice.
If not, please allow me to vent my anger
I encounter a very bad computer repair man.
he's details
His name is Arthur Yeo.
website: http://arthuryeo.com/arthur20080813/main.asp
I had a problem with my PC. Found him thru google.
Went to see him on my PC problem. My PC will restart by itself when I shut it down.
Told me to put my PC with him for him to trouble shoot.
Later, told me he can't find the problem as it didn't happen when the PC was with him. Then he recommend to install windows 7 (mine was vista) which may help solve. No promise but may help. He also told me I'll need to re-install all my applications because of that so will charge extra if he helps me to install various applications.
I told him to proceed then.
When I was to collect the PC, he then told me, the problem surfaced again. So, Installing Windows 7 didn't help. He said, he tried various means but still can't solve the problem. He told me in his 20 years repairing computer he had never come across the problem my PC is having... He can't solve my problem. So to overcome the problem everytime my PC restarts by itself he say I'll have to go to the bios to do shutdown!
It's like... your car's driver side door can't open... the mechanic went to repair this, change that etc. Then tell you, sorry, driver door still can't open. So, if you want to drive the car, you can go in through the passenger side!
I was very angry.
It's not about paying to install the software applications. I agreed to it. He acted upon my instruction. That's fair. BUT! Why did he only tell me he can't solve the problem after i agreed to pay for all the work done which never solve my PC in the 1st place!?!?!?!
I really wonder if the problem really surface after he install everything.
Then, during my discussion with him. I told him after he install window 7, have to help me put back whatever's in my desktop previously.
When I got it, I had to search for all my desktop items to put it back. He didn't do as promised. When I ask him why he never do as promise, He's reply is, we talk about so many things, how to remember this type of minor details!
If he can't remember his customer's request, then how to trust him to do a good job repairing the PC?
When I questioned him about his work ethics, he shouted at me and say he don't care! To think throughout I never even raise my voice at him!
Just want to share my bad experience with everyone. Hope no one suffered like me. I'm asking him to give me a prove of my payment, I'll keep it as proof.. If need be, I'll go to CASE to lodge a complaint against him!
Please allow me to reveal his details so that no one will have these bad encounter like I did!
Thanks.
, i am not helping this repair man but as TS said, the repair man acted on his instructions 
