Witch King
Master Member
- Joined
- Sep 23, 2014
- Messages
- 3,012
- Reaction score
- 740
How long will it takes for them to replace an iPhone 6s Plus battery?
Closed for the SG outlets and no indication when they would openjust go to apple store
usually under 2 hours
Just collected my ip8 from A.lab Changi.
Sent in Thursday and ready yesterday. Replaced screen and battery. All covered by Apple care+. Wanted to wait for Apple Store but Apple care+ expiring 2jun. Didn’t want to risk it.
Dont AppleCare+ cover express replacement where they come to your house and pick it up and send it back to you?
I had used iPhone Express Replacement Service (ERS) twice...If i remember correctly express replacement is swap your device and you need to return your device within 1 week.
In between you will be billed a deposit for the replacement iphone until you return faulty device.
Please correct me if i am wrong.
Just found this
What is Express Replacement Service?
Express Replacement Service is a benefit of your AppleCare+ coverage. We can send you a replacement iPhone before you return your product to us. We'll include packaging to return your damaged or non-working product.
I had used iPhone Express Replacement Service (ERS) twice...
Give a call to Apple Support and explain the problem you are experiencing with your device. Mention that you prefer to use AppleCare+ Express Replacement Service.
Apple Support will then guide you to perform an online diagnostic of your device. For ERS, Apple will put a hold on your credit card the retail price of the replacement device for 14 days, or until you return the faulty device. If you did not return your faulty device after 14 days, then your credit card will be charged for the full amount. Otherwise, Apple will just release the hold.*
DHL will drop a package in the next business day with a refurbished device (both iPhones I received were refurbished but manufactured at a later date than my faulty ones). In the package you will received a packing envelope, shipping labels and instructions on how to ship back the faulty device via DHL. (You will use back the same packing box from your refurbished device for your faulty one.)
*Do note that after Apple received your faulty device back, they will do an inspection and may charge you prevailing fees for cracked screen, dented body frame, etc. that you failed to mention during your call to Apple Support. You can check Apple Support site for what repairs or parts are chargeable even if you have AppleCare+.