Battery wont charge past 77%

[RagonKyo]

Hi, I have a slightly over a year old Asus FX502VM, realized a few days back that it won’t charge past 77%. Tried to google online and seems like it is a known issue but the methods to rectify it does not seem to work.... Is replacing the battery the only way left to resolve this?

 

[cscs3]

You need a new battery.
Think is gone case already.

 

[RagonKyo]

wah jin sian 1YO only, anyone know how much does ASUS charge for replacement? Service Center no contact number cannot enquire about pricing only can walk in to ask damn lame

You need a new battery.
Think is gone case already.

 

[Just Me]

Asus notebooks seem to be riddled with qc issues that's why there are so many refurbished sets being sold.

 

[narkizy]

wah jin sian 1YO only, anyone know how much does ASUS charge for replacement? Service Center no contact number cannot enquire about pricing only can walk in to ask damn lame

1 year old means warranty should still be in effect. Check if your laptop is still under warranty

 

[RagonKyo]

Ya i should had done more research before making the purchase...

Asus notebooks seem to be riddled with qc issues that's why there are so many refurbished sets being sold.

battery warranty only covered for a year..... and i hit the mark two months back.

1 year old means warranty should still be in effect. Check if your laptop is still under warranty

 

[eric3743]

Try to use or discharge the battery completely.

Then charge the battery only by power on and without turn on the laptop to use.

Note that it may take some times to begin charging.

 

[RagonKyo]

Thanks will try this method.

Try to use or discharge the battery completely.

Then charge the battery only by power on and without turn on the laptop to use.

Note that it may take some times to begin charging.

 

[RagonKyo]

Did not work lol, the laptop just shut off at 55% and wouldn’t turn on anymore. I guess the battery is gone case....

Try to use or discharge the battery completely.

Then charge the battery only by power on and without turn on the laptop to use.

Note that it may take some times to begin charging.

 

[eric3743]

Did not work lol, the laptop just shut off at 55% and wouldn’t turn on anymore. I guess the battery is gone case....

Have you try to do Battery Report to see the battery status.

How to generate a Battery Report in Windows 10


For further understanding on battery.

If Your Original Laptop Battery Or Your New Xtend Replacement Battery Is Not Charging To 100%