passioneverso
Junior Member
- Joined
- Aug 31, 2019
- Messages
- 1
- Reaction score
- 0
It’s not a smooth process renting bluesg. Customer service didn’t inform you not to insert cash card at destination where there’s season parking. So upon leaving the car park, they deduct $3 from my cash card. When called customer service, they were not competent to answer your queries instead asked me to send messages. When I did, it’s so standard robotic or Cust and paste response. I was told to go to the MRT, print out the statement, send an email to prove that my cash card has been deducted. Honestly probably 50% of them are willing to do that and bluesg could have improve the process and arrangement. Whatever it is, I stop my subscription because lack of customer service and process is not seamless. .
