BOC SmartSaver

sohguanh

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Not sure if any reader share about BOC online and mobile banking have different authentication system at backend. I use my mobile banking credentials to enter online banking (use browser) it cannot. BOC told me they are separate entities. So it is best those who want to be able to enter both mobile and online banking to go set them up like I do today.

BUT BOC inform me online banking the DIY FD placement will not enjoy the promotional rates it is following the board rates and just now I login to verify it is TRUE !!!

Lastly, I find it strange for BOC to have separate authentication system at the backend unlike other banks which should be same set of credentials to login mobile app remain the same to login online banking.

And again lastly, banks that do not offer online only mobile banking shame on you. Yes RHB Spore culprit.
 

Jov1623

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Any idea which boc branch is less crowded?

main branch
Middle road
Ang mo kio

punggol and tampines is out .. I waited 3 hours ..
 

vsvs24

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Not sure if any reader share about BOC online and mobile banking have different authentication system at backend. I use my mobile banking credentials to enter online banking (use browser) it cannot. BOC told me they are separate entities. So it is best those who want to be able to enter both mobile and online banking to go set them up like I do today.

BUT BOC inform me online banking the DIY FD placement will not enjoy the promotional rates it is following the board rates and just now I login to verify it is TRUE !!!

Lastly, I find it strange for BOC to have separate authentication system at the backend unlike other banks which should be same set of credentials to login mobile app remain the same to login online banking.

And again lastly, banks that do not offer online only mobile banking shame on you. Yes RHB Spore culprit.
Yah. BOC system a bit strange. Diff login userid and password for mobile app and browser. Different limit too.

Fast transfer daily limit upto $100,000 for mobile app and $100,000 for browser. So total $200,000.
 

sohguanh

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Yah. BOC system a bit strange. Diff login userid and password for mobile app and browser. Different limit too.

Fast transfer daily limit upto $100,000 for mobile app and $100,000 for browser. So total $200,000.
So you same experience. Anyway today (on leave) go branch to settle the online banking. I make the userid same for both online and mobile. Then I make the password same too. This is only logical and to work with their differences that is the best we as customer can do.
 

bargin

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Any idea which boc branch is less crowded?

main branch
Middle road
Ang mo kio

punggol and tampines is out .. I waited 3 hours ..

Jurong east

yes. Punggol long wait.
Jurong east always crowded with uncles and aunties even before the bank open at 10:30am. Waiting time can be as long as 3 hours.
was at the main branch last Wed before closing time with few customers, talked to lady cisco guard and she mentioned that morning was crowded than afternoon.
 
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bargin

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Yah. BOC system a bit strange. Diff login userid and password for mobile app and browser. Different limit too.

Fast transfer daily limit upto $100,000 for mobile app and $100,000 for browser. So total $200,000.
when sign up for their online and mobile app. BOC will issue two different user ID for mobile app and IB.
This is only china bank that their system does not synchronize with mobile app and IB.
 

ekardo

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Jurong east always crowded with uncles and aunties even before the bank open at 10:30am. Waiting time can be as long as 3 hours.
was at the main branch last Wed before closing time with few customers, talked to lady cisco guard and she mentioned that morning was crowded than afternoon.
Ouch. Maybe now year end more pple going back with higher interest.
Hopefully I don’t have to go back again to close my account. Just leave 0.01 cent and close eye.
 

sohguanh

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Ouch. Maybe now year end more pple going back with higher interest.
Hopefully I don’t have to go back again to close my account. Just leave 0.01 cent and close eye.
Actually with the Jan 2023 new policy $200 is really tolerable unless you can find a lot of interest with $200 elsewhere. For me I intend to keep the minimum.
 

Jov1623

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Jurong east always crowded with uncles and aunties even before the bank open at 10:30am. Waiting time can be as long as 3 hours.
was at the main branch last Wed before closing time with few customers, talked to lady cisco guard and she mentioned that morning was crowded than afternoon.
Ok thanks
 

ekardo

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Actually with the Jan 2023 new policy $200 is really tolerable unless you can find a lot of interest with $200 elsewhere. For me I intend to keep the minimum.
oh ya..$200...as a wake up bet on BOC..
 

bargin

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I am willing to wait. Because at one time this was the highest. Keep it handy in case need to place FD.

Good that they reduce to $200.
BOC is one of the china bank that keep changing their FD rate. They are veri proactive..
 

silverbomb

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I am willing to wait. Because at one time this was the highest. Keep it handy in case need to place FD.

Good that they reduce to $200.
yes same for a long time i was on BOC smartsaver as they had the best considering my conditions i fulfil, circa 2015-2018
 

royalmix

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Just a word of caution, I have not read thru the whole thread cos I already close my smartsaver last mth.

This tnc of 200 new min balance, any one double with BOC it applies to smartsaver? Smartsaver earns bonus interest while a normal multicurrency account do not.

BOC's actions tell me their focus is on growing their FD business, drop min balance to 200 so customers are more willing to open accounts and do FD online, so dun crowd their branches.
 

vsvs24

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Just a word of caution, I have not read thru the whole thread cos I already close my smartsaver last mth.

This tnc of 200 new min balance, any one double with BOC it applies to smartsaver? Smartsaver earns bonus interest while a normal multicurrency account do not.

BOC's actions tell me their focus is on growing their FD business, drop min balance to 200 so customers are more willing to open accounts and do FD online, so dun crowd their branches.
My balance has been $1500 for many mths getting just a few cents interest. I'll still leave just $200 behind wef Jan 2023. Move to RHB the interest should be more than $5 fall below fee. Then see if they charge.
 

royalmix

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My balance has been $1500 for many mths getting just a few cents interest. I'll still leave just $200 behind wef Jan 2023. Move to RHB the interest should be more than $5 fall below fee. Then see if they charge.
Since someone shared he had been keeping 0.01 for donkey mths with no charge, I would prefer to do that!
 
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