BOC SmartSaver

[Trazora]

Tried using BOC debit MC to pay bills on AXS but keep getting rejected after keying in OTP.

Anyone has the same issue?

Within your daily limit?

 

[yesman1234]

Tried using BOC debit MC to pay bills on AXS but keep getting rejected after keying in OTP.

Anyone has the same issue?

same here. Had been for a while. Tried once in mar. N once last week . Some server error msg.

 

[weiming41]

Use web axs pay instead. It's working perfectly.

same here. Had been for a while. Tried once in mar. N once last week . Some server error msg.

 

[sgbird]

Hi All, just wanna know BOC still give rebate to ipaymy/cardup payment? Thx

 

[mrwirus]

same here. Had been for a while. Tried once in mar. N once last week . Some server error msg.

Mine is alright.. I think u need to do it during off peak hours..

 

[vincent.foong]

BOC RM gave me a call yesterday, informing me they are closing my smartsaver account and all credit cards I have with them, including family and Qoo10 cards. They are sending me a letter to inform me of the decision officially.

I asked the manager for reason. He said unable to reveal. He quoted terms and conditions BOC has the right to terminate banking relationship.

Few weeks before this, another junior staff from BOC called to ask for transaction details, telling me bul2shit they would like offer better interest rate than other banks. Full of crap.

I have been using this account and its credit cards for a few years. Personally liked these features. Quite disappointed with BOC now. Sharing my experience and wishing others best of luck with BOC, a bank with HK$1.3T market cap. Shame on you.

 

[vddgnd]

BOC RM gave me a call yesterday, informing me they are closing my smartsaver account and all credit cards I have with them, including family and Qoo10 cards. They are sending me a letter to inform me of the decision officially.

I asked the manager for reason. He said unable to reveal. He quoted terms and conditions BOC has the right to terminate banking relationship.

Few weeks before this, another junior staff from BOC called to ask for transaction details, telling me bul2shit they would like offer better interest rate than other banks. Full of crap.

I have been using this account and its credit cards for a few years. Personally liked these features. Quite disappointed with BOC now. Sharing my experience and wishing others best of luck with BOC, a bank with HK$1.3T market cap. Shame on you.

They asked transactions in SmartSaver or cc?

 

[foozgarden]

Use web axs pay instead. It's working perfectly.

whats the benefit to use axs to pay?

 

[mikezuper]

BOC RM gave me a call yesterday, informing me they are closing my smartsaver account and all credit cards I have with them, including family and Qoo10 cards. They are sending me a letter to inform me of the decision officially.

I asked the manager for reason. He said unable to reveal. He quoted terms and conditions BOC has the right to terminate banking relationship.

Few weeks before this, another junior staff from BOC called to ask for transaction details, telling me bul2shit they would like offer better interest rate than other banks. Full of crap.

I have been using this account and its credit cards for a few years. Personally liked these features. Quite disappointed with BOC now. Sharing my experience and wishing others best of luck with BOC, a bank with HK$1.3T market cap. Shame on you.

No reason at all? Tell tale or sign? Recent transactions? Unusual pattern?

 

[vincent.foong]

Smartsaver. Pity on junior staff having to tell lie after lie to find out details to no avail.

They asked transactions in SmartSaver or cc?

 

[vsvs24]

Smartsaver. Pity on junior staff having to tell lie after lie to find out details to no avail.

What about money in the BOC smart saver. You can get back?

 

[vincent.foong]

The manager said unable to reveal reason. The junior staff called weeks ago to check big transfer between accounts. More than 50k. Multiple PayNow transfers etc.

Frankly I am sharing so other users here may avoid being next target. Phone number starts with 6412 8xxx

No reason at all? Tell tale or sign? Recent transactions? Unusual pattern?

 

[vincent.foong]

No problem with getting money back. We still have MAS behind us.

What about money in the BOC smart saver. You can get back?

 

[vsvs24]

The manager said unable to reveal reason. The junior staff called weeks ago to check big transfer between accounts. More than 50k. Multiple PayNow transfers etc.

Frankly I am sharing so other users here may avoid being next target. Phone number starts with 6412 8xxx

They think you money laundering ah ?

China banks have some weird controls. ICBC told me that they have policy that if deposit more than 30k in cash must show them proof of the source eg if I withdraw from POSB show them my pass book showing the withdrawal.

 

[vddgnd]

Smartsaver. Pity on junior staff having to tell lie after lie to find out details to no avail.

Mean you not reveal the source of the fund when they call?
Or you told but they don't trust you?

Actually many people got many paynow transactions in Feb.

 

[vincent.foong]

They didn't ask about source of funds. They said they notice big interbank rtransfers. Asked me why. I said transactions are my P&C. I do not have obligation to tell BOC every single detail.

Mean you not reveal the source of the fund when they call?
Or you told but they don't trust you?

Actually many people got many paynow transactions in Feb.

 

[bright_84]

They didn't ask about source of funds. They said they notice big interbank rtransfers. Asked me why. I said transactions are my P&C. I do not have obligation to tell BOC every single detail.

This is why they closed on you.
You could have told them any BS i.e my savings or my bonus and case would close. But since you chose this route, they rather lose your business than get into trouble with MAS over AML. Lose 10k revenue vs losing banking license. I say BOC made the right call.

 

[vincent.foong]

You have a point. I didn't know how to BS at the time they called, and I value my privacy higher. For other users, I hope you may learn how to BS, with me sharing my experience, in the event they call on you.

This is why they closed on you.
You could have told them any BS i.e my savings or my bonus and case would close. But since you chose this route, they rather lose your business than get into trouble with MAS over AML. Lose 10k revenue vs losing banking license. I say BOC made the right call.

 

[edmund77]

BOC RM gave me a call yesterday, informing me they are closing my smartsaver account and all credit cards I have with them, including family and Qoo10 cards. They are sending me a letter to inform me of the decision officially.

I asked the manager for reason. He said unable to reveal. He quoted terms and conditions BOC has the right to terminate banking relationship.

Few weeks before this, another junior staff from BOC called to ask for transaction details, telling me bul2shit they would like offer better interest rate than other banks. Full of crap.

I have been using this account and its credit cards for a few years. Personally liked these features. Quite disappointed with BOC now. Sharing my experience and wishing others best of luck with BOC, a bank with HK$1.3T market cap. Shame on you.

STR alert and they have decided to close your acc. Happened to me for UOB. Multiple transfers and payments more than $500k in 2 months and I also guai lan with them saying it is P&C. Savings,, credit cards and investments all closed. HL also affected and not able to reprice.

Sent from Lalaland using GAGT

 

[vddgnd]

STR alert and they have decided to close your acc. Happened to me for UOB. Multiple transfers and payments more than $500k in 2 months and I also guai lan with them saying it is P&C. Savings,, credit cards and investments all closed. HL also affected and not able to reprice.

Sent from Lalaland using GAGT

You have a point. I didn't know how to BS at the time they called, and I value my privacy higher. For other users, I hope you may learn how to BS, with me sharing my experience, in the event they call on you.

Thanks for sharing.