BSOD 0xa00001 Error

[zhehao]

Hi guys,

Recently my computer is having random BSOD. In all 3 instances i was not playing any games. Rather i was just browsing google chrome.

BSOD error was 0xa00001.

Does anyone know how to analyse the bsod dmp file?
Thanks!

Dmp File:
090414-7515-01

 

[ZawLee]

Bluescreen viewer
Or
Online crash analysis.

 

[commach]

BugCheck A0000001, {5, 0, 0, 0}

Probably caused by : atikmdag.sys ( atikmdag+28ece )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Unknown bugcheck code (a0000001)
Unknown bugcheck description
Arguments:
Arg1: 0000000000000005
Arg2: 0000000000000000
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------


CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0xA0000001

PROCESS_NAME: System

CURRENT_IRQL: b

LAST_CONTROL_TRANSFER: from fffff8011143dece to fffff801e5f56fa0

STACK_TEXT:
ffffd001`ed629b48 fffff801`1143dece : 00000000`a0000001 00000000`00000005 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
ffffd001`ed629b50 00000000`a0000001 : 00000000`00000005 00000000`00000000 00000000`00000000 00000000`00000000 : atikmdag+0x28ece
ffffd001`ed629b58 00000000`00000005 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0xa0000001
ffffd001`ed629b60 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x5

atikmdag present in the stack when the system crashed, this will be the prime suspect for the crash based on this dump.

Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
Image name: atikmdag.sys
Timestamp: Fri Apr 18 10:13:16 2014 (53508A3C)

[BIOS Information (Type 0) - Length 24 - Handle 0000h]
Vendor American Megatrends Inc.
BIOS Version 2001
BIOS Starting Address Segment f000
BIOS Release Date 06/13/2014
BIOS ROM Size 1000000

BIOS seem updated recently, please update the outdated graphic driver.

 

[zhehao]

Thanks commach.

I was on the latest stable ATI driver already, so i am gonna try update to the latest beta. Hopefully it gets better.

At least know i know it has to do with the graphics card.