Can ram cause system reboots?

tungsten2

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The easiest is to test the ram, just run memtest.

If got onboard vga, try with onboard vga.

Next try replace the psu

Note :
When troubleshooting, make user only the bare minimum hardware is connected.
eg only keyboard, mouse, monitor.

All other stuff make sure it is removed eg add-on cards, usb storage.....etc
 

s7460597

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How about being it to Nigel to troubleshoot. He has spares so it'll be quicker and easier process. Any problem he can fix it for you.
 

ahbear82

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The easiest is to test the ram, just run memtest.

If got onboard vga, try with onboard vga.

Next try replace the psu

Note :
When troubleshooting, make user only the bare minimum hardware is connected.
eg only keyboard, mouse, monitor.

All other stuff make sure it is removed eg add-on cards, usb storage.....etc


me kinda noob here, where can download memtest86? i notice it has alot of version, is it to be download and install inside a thumbdrive or inside the pc?
 

jtjt00

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me kinda noob here, where can download memtest86? i notice it has alot of version, is it to be download and install inside a thumbdrive or inside the pc?
.
Either install into thumb drive or disc. Memtest86 cannot be run from hard disk.
 

SyraLeo

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How about being it to Nigel to troubleshoot. He has spares so it'll be quicker and easier process. Any problem he can fix it for you.

who is this nigel?

and im bringing it to a hwzer's house tonight to test anyway.
 

SyraLeo

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The easiest is to test the ram, just run memtest.

If got onboard vga, try with onboard vga.

Next try replace the psu

Note :
When troubleshooting, make user only the bare minimum hardware is connected.
eg only keyboard, mouse, monitor.

All other stuff make sure it is removed eg add-on cards, usb storage.....etc

the pc doesnt stay on long enough to do anything.

no spares.
 

SyraLeo

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So far:

1) bring cpu+mobo+ram+gpu down to friend's place, works fine with his psu.

2) bring home, plugs in psu, same issue, replaced power cable(because its the only variable), works fine.

3) 40mins later, restarts and refuses to boot AGAIN.

4) took everything out, barebones, trying it again.
 
Last edited:

SyraLeo

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Ok I have narrowed it down to either the casing's IO panel or my motherboard.

The casing's IO panel including the Power/Reset button seem to be the cause, when I plug in the pwr/reset/hdd activity led/power led pins, it reboots on its own, disabling windows auto restart wont help, and it wont boot after.

If i plug in the USB 3.0 pins to the motherboard and play a youtube video/VLC player (i got 2 monitors) and go to sleep, when i wake up, it crashes, i try again, when i wake up, same thing, everything is powered on but there's nothing on the monitor. have to force shutdown.

But thing is, how can an IO panel cause this, it's 3 years old but it's just weird.

PC is running fine if i dont plug in any of the casing's io panel pins.

I checked the North Bridge architecture, it controls PCI/USB/Ethernet, so if all 3 are working (PCI-e sound card, ethernet and my multiple USB devices connected to the motherboard) it cant be the North Bridge, South is for gfx and ram, which are obviously fine.

So can I determine it to be the IO panel in my casing?
 

SyraLeo

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Ok solved.

After a few days/hours of testing, it is definitely the casing's IO panel.

I bought a new casing and problem solved.

Just in case someone else gets the same problem as me.
 

jtjt00

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Ok solved.

After a few days/hours of testing, it is definitely the casing's IO panel.

I bought a new casing and problem solved.

Just in case someone else gets the same problem as me.

How in the first place original casing cause the restart issue?
 

SyraLeo

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it's not the casing, its the wires for the IO panel of the casing.

the USB 3.0 connector, the pwr/rst/hdd led/pwr led etc. etc., those little wire connectors.

interestingly, the USB 3.0 connector will crash the system after a few hours, the pwr/rst/led pins will crash it in under 5 minutes and prevent it from booting.

bought a new casing (Cooler Master N300), all my old parts installed, nothing wrong now, left it overnight on prime95, didnt crash/reboot.

how a part that i rarely touch, never opened before, virtually ignored and taken for granted can cause this issue is also beyond me.

for reference, this is what i mean by the IO panel, those pins and the blue usb 3.0 plug.

uW7kuE2.jpg

xP6aErL.jpg
 
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superzheny

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Waa in my years of trawling tech sites never heard of this before. INteresting. Good job isolating the problem :s13:
 
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