Can't reset password?

Fish & Chip

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Wanted to update my profile...but can't login despite resetting my password.
Have a feeling is my username that is causing the problem. :eek:
How arh? :(
 

lyfeforce

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Wanted to update my profile...but can't login despite resetting my password.
Have a feeling is my username that is causing the problem. :eek:
How arh? :(

Ensure that you type your username as "Fish & Chip", case-sensitive and appropriate spaces.
 

Fish & Chip

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Ensure that you type your username as "Fish & Chip", case-sensitive and appropriate spaces.

Hi,

Thank you for your response.

I was able to login from the main page (https://secureforums.hardwarezone.com.sg/logon.php) with the generated password, however I could not login again when I attempted to access Quick Links > Edit Option (http://forums.hardwarezone.com.sg/profile.php?do=editoptions) with the same set of credentials.

It just prompts that I have entered a wrong username or password. :s11:
 

bosssaizo

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Hi,

Thank you for your response.

I was able to login from the main page (https://secureforums.hardwarezone.com.sg/logon.php) with the generated password, however I could not login again when I attempted to access Quick Links > Edit Option (http://forums.hardwarezone.com.sg/profile.php?do=editoptions) with the same set of credentials.

It just prompts that I have entered a wrong username or password. :s11:

We have sent you another email to reset your password.

Reset your password and try again :)
 

Fish & Chip

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We have sent you another email to reset your password.

Reset your password and try again :)

Hi,

Sorry i missed your reply and I did not check my inbox till now.

Mind if I trouble you to send it again when you are free? :)

On a side note, the email that you sent is the same as those I received when I reset it myself. :( So i'm not sure if it will work though. But no harm trying.

I look forward to your reply. :D
 

bosssaizo

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Hi,

Sorry i missed your reply and I did not check my inbox till now.

Mind if I trouble you to send it again when you are free? :)

On a side note, the email that you sent is the same as those I received when I reset it myself. :( So i'm not sure if it will work though. But no harm trying.

I look forward to your reply. :D

Technically it should be the same type of email that allows you to reset your password.

We have sent you the new password reminder email.

Thanks.
 

Fish & Chip

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Technically it should be the same type of email that allows you to reset your password.

We have sent you the new password reminder email.

Thanks.

Hi,

I have received the email but sad to say, I am able to login at the main page, but failed login with the same set of credential (with the resetted password as indicated in the email) at the User CP.

Edit: Username and password all case-sensitive noted.
 

bosssaizo

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Hi,

I have received the email but sad to say, I am able to login at the main page, but failed login with the same set of credential (with the resetted password as indicated in the email) at the User CP.

Edit: Username and password all case-sensitive noted.

Fish & Chip arh,

can drop us an email via membership@hardwarezone.com.sg?

Can show us a screenshot of it? and let us know which or the browsers you have used and still have issue so that we can isolate the issue.

Thanks. :)
 
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