Circles.Life Discussion Thread

[ekardo]

now I cannot see my estimated bill for dec..was able to see before they replied that they are ok with the waiver...

already over charged for Oct bill.. now finger crossed for nov bill...

 

[auroraskyzzz]

Update:
CL has waived off the $4.81 charge. Now my bill is $0. Phew!

 

[peppermint7]

Update:
CL has waived off the $4.81 charge. Now my bill is $0. Phew!

I tot they say will only waive off in December bill? Mine still outstanding $9.81
How do u get them to waive it off before next billing which will show only in early December?

 

[WoShiPro]

The telco industry is a cutthroat industry with very little customer loyalty. CL was good when it first entered the market with cheap plans with more data, but as more MVNOs entered the scene with cheaper plans, CL slowly died off. Now, nobody even recommends CL plans anymore.

 

[auroraskyzzz]

I tot they say will only waive off in December bill? Mine still outstanding $9.81
How do u get them to waive it off before next billing which will show only in early December?

13 Nov: chat with CL to confirm their side shows $0 outstanding amt, but CL says it still shows outstanding bill of $4.81, even though waiver request has been processed. CL says will ask their billing team to get in contact with me to settle the issue.

17 Nov: Received email fr CL that waiver of $5 will br reflected in next bill.

19 Nov: Received email from CL the 2nd attempt to deduct $4.81 failed again. I ignored this reminder.

19 Nov: Another email from level II Happiness Expert. They sought help from their level III expert and confirm that my outstanding bill is $0, assuring that i wont be receiving anymore payment reminders.

22 Nov: Went in to CL app and saw the $4.81 payment reminder is gone. And under billing, Oct - Nov, it shows Paid - $0. Immediately terminate my account. Termination date will be 30 Nov.

By the way, this number is a spare number, so i don't really use it. Perhaps they know this is not my main card so they are trying to lure me into it? Just like credit cards, some bank will auto waive annual fee or even give you $5 credit when they notice u haven't used the card the years, but once you start using, everything changes!

 

[JAYSCS]

13 Nov: chat with CL to confirm their side shows $0 outstanding amt, but CL says it still shows outstanding bill of $4.81, even though waiver request has been processed. CL says will ask their billing team to get in contact with me to settle the issue.

17 Nov: Received email fr CL that waiver of $5 will br reflected in next bill.

19 Nov: Received email from CL the 2nd attempt to deduct $4.81 failed again. I ignored this reminder.

19 Nov: Another email from level II Happiness Expert. They sought help from their level III expert and confirm that my outstanding bill is $0, assuring that i wont be receiving anymore payment reminders.

22 Nov: Went in to CL app and saw the $4.81 payment reminder is gone. And under billing, Oct - Nov, it shows Paid - $0. Immediately terminate my account. Termination date will be 30 Nov.

By the way, this number is a spare number, so i don't really use it. Perhaps they know this is not my main card so they are trying to lure me into it? Just like credit cards, some bank will auto waive annual fee or even give you $5 credit when they notice u haven't used the card the years, but once you start using, everything changes!

Wow, got levels somemore, may be just role play only.

 

[peppermint7]

22 Nov: Went in to CL app and saw the $4.81 payment reminder is gone. And under billing, Oct - Nov, it shows Paid - $0. Immediately terminate my account. Termination date will be 30 Nov.

Admire your patience to keep chatting them. I felt drained needing to micro monitor them like this i have received so many O$P$ reminders and they kept trying to deduct from my bank every other day. I'll wait for their December bill to see if they auto waive it off. Will terminate the line once they did.

 

[ekardo]

I still waiting to port out...but dunno my bill status although they promised 2 x $15 waiver.

 

[rest1ess]

What is the $15 charge for?

 

[auroraskyzzz]

Wow, got levels somemore, may be just role play only.

I was quite amazed too. Pattern more than badminton. Haha

Admire your patience to keep chatting them. I felt drained needing to micro monitor them like this i have received so many O$P$ reminders and they kept trying to deduct from my bank every other day. I'll wait for their December bill to see if they auto waive it off. Will terminate the line once they did.

It doesn't take up much time lah..

 

[peppermint7]

I was quite amazed too. Pattern more than badminton. Haha



It doesn't take up much time lah..

I just don't like waste time chat them cos they don't seem to keep to their words. If they did, u already gotten your 1 year free and i already gotten my 3 month free. It requires extra ordinary patience to deal with them. Guess i give up liao

 

[ngbc]

I just don't like waste time chat them cos they don't seem to keep to their words. If they did, u already gotten your 1 year free and i already gotten my 3 month free. It requires extra ordinary patience to deal with them. Guess i give up liao

Don't want to waste time then you should complain to IMDA !
My brother wanted to terminate the $0 line but CL told him to pay $9.xx bill before termination. Not wanted to waste time ding-dong with CL, he paid. Yet he kept receiving reminders that he still own $9.xx. Frustrated, he wrote to IMDA about this.
Guess what ? IMDA told CL to fully refund him the paid $9.xx and close the account !

 

[froztheart]

Don't want to waste time then you should complain to IMDA !
My brother wanted to terminate the $0 line but CL told him to pay $9.xx bill before termination. Not wanted to waste time ding-dong with CL, he paid. Yet he kept receiving reminders that he still own $9.xx. Frustrated, he wrote to IMDA about this.
Guess what ? IMDA told CL to fully refund him the paid $9.xx and close the account !

Most cannot be bothered, so CL will take the chance to makan.

 

[OnePunch!!]

Most cannot be bothered, so CL will take the chance to makan.

just Port out or cancel & get it over with lor

 

[froztheart]

just Port out or cancel & get it over with lor

 

[aYu82]

Is it possible to apply esim and then still use the physical sim card on other phone?

 

[froztheart]

Is it possible to apply esim and then still use the physical sim card on other phone?

Physical SIM will be deactivated, vice versa.
So no, this will not work.

 

[mosmos]

upload

 

[Tedicious]

upload

still not attractive

 

[Beepbeep8]

Remember to read the fine print "price reverts back after xx months".