Citibank auto waive yearly fee, no need to apply

[Whimsica]

Other banks have been enamoured of foreigners who are happily charging away and paying interests and annual fees, and decided that sinkies are not the customers they want.

Citibank urm chio at the ticking time bomb and prefers to stick to tried-and-tested sinkies.

 

[Xeniel]

They do that not because they are good to you or love you

think about it

if you are Citi, would you rather not earn $190+ and have a customer
OR
insist on earning 190+ , lose a customer then pay the same customer 300-400+ in signup gifts?

honestly i think they should rework their assumptions on how much each cust is worth

i nveer see other banks so aggressively getting customers and i don't see how citi card holders will spend more than other banks

maybe that's why they need to layoff so many people

 

[buttbERry]

wa this is good sia

 

[tank_t]

My uob also auto waived

 

[EveMuffins]

ocbc should learn from them. Citi give waiver and still thank me hor.

 

[Hardware4455]

Citibank if call in and terminate. About 6 months later sign up again got free iPad.

 

[IIRedsunsII]

should just get rid of annual fees

 

[xiaosinsinful]

honestly i think they should rework their assumptions on how much each cust is worth

i nveer see other banks so aggressively getting customers and i don't see how citi card holders will spend more than other banks

maybe that's why they need to layoff so many people

It’s just about market share

obviously customer will be getting whichever product give you the most benefits right?

companies should really rework their logic. rather then throwing $$ grabbing market share, which user can just take signup and leave. They should focus on long time, loyal customers

 

[Xeniel]

It’s just about market share

obviously customer will be getting whichever product give you the most benefits right?

companies should really rework their logic. rather then throwing $$ grabbing market share, which user can just take signup and leave. They should focus on long time, loyal customers

market share is a vanity metric if your custs are not outspending your acquisition cost
you spend more to acquire them doesn't mean they will suddenly spend more

yes, citi's current reward structure just incentivize ppl to sign up and leave, before repeating the cycle again

 

[xiaosinsinful]

market share is a vanity metric if your custs are not outspending your acquisition cost
you spend more to acquire them doesn't mean they will suddenly spend more

yes, citi's current reward structure just incentivize ppl to sign up and leave, before repeating the cycle again

Hence I mentioned they should reverse it. Give little to new customers but rewards for loyal customers to continue to stay

but I understand where they are coming from
new customers = new potential source of revenue
existing customers= they are already spending, why waste money to reward what they are already doing?

look at all the telcos, same pattern also. New customer enjoy lower rate, higher data etc. existing loyal customers get stuck with higher rate and NOTHING

 

[the_dog]

citibank has been like that for ages. i have not paid fees on my Citi cards for donkey years

another generous one is HSBC

local banks like DBS the most ngiao

 

[TrollersRollers]

Stanchart, HSBC, Citibank always waive without failure.

OCBC, UOB and DBS sometimes will not waive and want you to pay for the annual fee.

 

[howyoulikethat]

times are hard. they want to prevent people from hopping to other banks.

 

[Vulpix]

UOB also auto waive for me.

 

[mewmew]

gotch auto waive late payment too?

 

[galmongie]

Better than ** UOB knn got use $500 each month still don't want to waive.

I think recently they changed
I got auto-waiver too