Comfort booking

[Cometdevil]

Kana a comfort partner take ride order but run road to another place. I think he on another app.

I wait until tulan after 10min then used grab book new ride.

Now my comfort app still showing waiting for the driverup. He drive further and further away.

Should I cancel or just leave it. The comfort app no report current ride function..

 

[John_H]

just cancel lor. before driver reach pickup u got 4 free cancels a month after a driver is assigned, so shld be no charge. if it still charge u, go Zig app Help Centre, they got a FAQ for driver not moving / taking too long, can dispute there

 

[Cometdevil]

Alamak. I reach destination and rush do my stuff and forgot I never cancel.

Now recall open app then the ride task is still ongoing... And there is no option to cancel it liao
Cdg lousy app sia

 

[Mystyque]

Kana a comfort partner take ride order but run road to another place. I think he on another app.

I wait until tulan after 10min then used grab book new ride.

Now my comfort app still showing waiting for the driverup. He drive further and further away.

Should I cancel or just leave it. The comfort app no report current ride function..

Last time when drivers play this trick with me, I will just leave it open while I get a ride with another app. Let the driver do the cancellation.

 

[Lchlch]

Kana a comfort partner take ride order but run road to another place. I think he on another app.

I wait until tulan after 10min then used grab book new ride.

Now my comfort app still showing waiting for the driverup. He drive further and further away.

Should I cancel or just leave it. The comfort app no report current ride function..

just cancel it since the gps showing him driving out further...no point waiting.

 

[Lchlch]

Last time when drivers play this trick with me, I will just leave it open while I get a ride with another app. Let the driver do the cancellation.

if the driver do the cancellation, will the driver get black mark?

 

[Mystyque]

if the driver do the cancellation, will the driver get black mark?

I believe so if they keep cancelling. Also for Grab, not sure about comfort, if passenger cancel after X minutes, driver get some compensation one.

 

[English Teacher]

Just leave it. He cannot take another Comfort booking.

 

[Lchlch]

I believe so if they keep cancelling. Also for Grab, not sure about comfort, if passenger cancel after X minutes, driver get some compensation one.

i ever get cancel, but the next one accept less than 1 second.

 

[Cometdevil]

Last time when drivers play this trick with me, I will just leave it open while I get a ride with another app. Let the driver do the cancellation.

just cancel it since the gps showing him driving out further...no point waiting.

Yea I booked on another platform. But apparently I can also do another booking on cdg also.

I got the ride from grab platform Liao then forgot about the cdg app when I reached destination. Now it shows it's ongoing but no status of driver location. And also no cancel option.