computer unknown issue. need help!!

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shiroyuki03

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hi guys, i hv a computer problem. specs on the right.

the prob is:
i am able to power on my pc, however, when my pc is under load, playing DC Universe or even Dirt 3, my com would juz restart itself after a while of playing. i even did stress test load on my previous motherboard, Asus P8P67. it would also restart. no bsod or artifacts. tinking that it might the mobo issue, unable to provide stable current, so i got a new sabertooth mobo. i also rma-ed a lot of times my psu. once rma, it only last for few months then the issue comes back.

now im on sabertooth mobo, did stress test, cpu and gpu, it would simply restart. then post saying power surge. asus anti surge has protect the system.... . i did ask a few ppl regarding this issue, some telling me ram, cuz my ram is 16gb of both diff batch date. so they saying it might be the issue, unfortunately i tried with the same batch, it did not help. im at a lost of wad to do now... tried so many things unable to solve the issue. the only thing haven tried out is change my power extender. the one with many plugs on it...

tried also with default clock speed, meaning no oc, also same issue juz that a delay in time... there are times that my screen would show from asus ai suite saying my 3.3v is 0.__ v. same goes for my vcore and 5 v.

help pls?
 

Koenig168

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You can try a UPS with built-in power surge protection to smooth out the power supply. If you have already tried so many different components, it is possible that the problem lies outside your PC.
 

bhtan83

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Do memtest on ram or ur psu not enough wattage? Cos u have a lot of components so 760 W might not be enough. Currently on hp so I'm unable to check for u.
 
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shiroyuki03

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You can try a UPS with built-in power surge protection to smooth out the power supply. If you have already tried so many different components, it is possible that the problem lies outside your PC.

unfortunately, i do not hv UPS. but i do hv a power extender with power surge protector...
 

shiroyuki03

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Do memtest on ram or ur psu not enough wattage? Cos u have a lot of components so 760 W might not be enough. Currently on hp so I'm unable to check for u.

hmmm ram test... will give it a try later... my psu shld be enuff. i used an online website to calculate, total max is 650w, i got 750, minus some % for spare.. still shld be enuff... ):
 

westom

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bumps!! any other help?
The word 'surge' used in the error message has zero relationship to the word 'surge' in surge protector. The word surge on a USB port is too much current. The word in surge protector is a voltage typically thousands of volts. A 'surge' when an AC utility restores power is a slowly rising voltage. The word 'surge' in your error message is a shortage of DC current. Many will recommend only using word association. The word 'surge' has numerous meanings. So many will solve all with a surge protector? Scams get promoted using word association.

Ignore any recommendation that does not, at minimum, include tech numbers.

Your problem is best identified by a meter measuring DC voltages. Use a meter (not software). Don't start making assumptions that 'x' is good enough. A meter typically sells even in stores that sell hammers for less then the price of a hammer.

Do not disconnect any wires. Simply locate where PSU wires connect to the motherboard.

Set the meter to 20 VDC. Black probe to the chassis. With computer not powered but connected to an AC receptacle, touch the red probe to a purple wire. Simply push that probe into the nylon connector to touch the wire. Read and report here that number to three digits.

Repeat for the green and gray wires. Report a number before and another when the power switch (front panel push button) is pressed. Report those numbers.

And finally, with the system powered, report the number for any one red, orange, and yellow wires.

Those six numbers mean the actual problem is identified without wild speculation. Or that subsystem is exonerated so that other suspects can be considered.
 
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