Consolidated thread for Priority/Privilege Banking

1l92041H

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how about those who applied for the ipad with $80k in May, yet to receive as well but i assume its end of october. Think they giving out 2 models, a low end one for may $400+ and high end one for june $800. Enrolled for both but yet to receive any ipad, gotten the $900 already
did u receive the $80k ipad?
 

xun567

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also have a similar question
i just received the $900 from citibank (after 3 months - i thought it was a longer wait than that.
1) can i withdraw the 250k now?

iPad is from Singsaver
2) is it to wait another 3 months latest, though already 'qualified' for it. can anymore confirm?

I called up Citi and they told me yes to wait another 3 months
 

linusz

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need to wait another 3 months for the ipad?

i emailed singsaver, which gave me below reply.
can anyone decode the gibberish?

Based on the data shared to us by the bank, we still do not have a match on your eligibility to the rewards for your application reference [xxxxxx] to date.

As such, do kindly reach out to the bank for confirmation should there be any other application reference number tagged to your approved account. Based on our past experiences multiple application reference numbers can be generated for a single application and as usual, the latter is the approved application. Kindly do reach out to Citibank via CitiPhone Contact: (65) 6225 5225 or other options stated here.
 

xun567

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need to wait another 3 months for the ipad?

i emailed singsaver, which gave me below reply.
can anyone decode the gibberish?

Based on the data shared to us by the bank, we still do not have a match on your eligibility to the rewards for your application reference [xxxxxx] to date.

As such, do kindly reach out to the bank for confirmation should there be any other application reference number tagged to your approved account. Based on our past experiences multiple application reference numbers can be generated for a single application and as usual, the latter is the approved application. Kindly do reach out to Citibank via CitiPhone Contact: (65) 6225 5225 or other options stated here.
Yup that is the response singsaver gave, not v useful but guess have to wait till Feb to check again
 

yoongcy421

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need to wait another 3 months for the ipad?

i emailed singsaver, which gave me below reply.
can anyone decode the gibberish?

Based on the data shared to us by the bank, we still do not have a match on your eligibility to the rewards for your application reference [xxxxxx] to date.

As such, do kindly reach out to the bank for confirmation should there be any other application reference number tagged to your approved account. Based on our past experiences multiple application reference numbers can be generated for a single application and as usual, the latter is the approved application. Kindly do reach out to Citibank via CitiPhone Contact: (65) 6225 5225 or other options stated here.
speak to Citi. dont wait. mine was same case. I asked Citi they said they didnt submit my new app ID to Singsaver yet. what a joke. they delayed for 3 months before sending my new app ID to Singsaver telling me system issue. go chase them.
 

Heiliong

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I called up citi as well. Response from them is they have not sent the info to Singsaver which they will sent in 1 to 2 weeks time (that was about 2 weeks back), but I had yet to get the redemption email from Singsaver till today. So I guess I have to wait till next week to see I I get the redemption letter. Will update again. Ps. July 2021 applicant
 

yoongcy421

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My long overdue ipad air redemption email finally here and collected at bugis challenger. Only green left....

Mine is the citigold june period.
 

xun567

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My long overdue ipad air redemption email finally here and collected at bugis challenger. Only green left....

Mine is the citigold june period.
I have received the redemption letter too. Did the staff tell you when there will be new colours available?
 

yoongcy421

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I have received the redemption letter too. Did the staff tell you when there will be new colours available?
No seems like these ones are allocated for redemption. So even if store got other colours not allowed to choose those either.
 

1l92041H

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still no ipad, and citi several CS-es go one big round to ask if I have put up the min AUM and meet the promo terms again

back to square one again to check again and we will update u within 3-5 working days
 

Heiliong

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also have a similar question
i just received the $900 from citibank (after 3 months - i thought it was a longer wait than that.
1) can i withdraw the 250k now?

iPad is from Singsaver
2) is it to wait another 3 months latest, though already 'qualified' for it. can anymore confirm?
Q1) don't think so, but need to maintain 15k else fees apply.

Q2. Seems to be the case. I sign up Jul, bank just sent confirmation to Singsaver. They replied processing takes 90 to 120 days (end of march)!!!!. Yes, its Ridiculously long wait.
 

Heiliong

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Update: singsaver updated after i chase them on status. Told me I qualified but had to wait for 3-4 months I.e March 22 before getting redemption letter. Was told by RM, that there's shortage of ipad. Ridiculous long wait, in addition they are running same new promotion now again but with 300k deposit
 

bladez87

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Update: singsaver updated after i chase them on status. Told me I qualified but had to wait for 3-4 months I.e March 22 before getting redemption letter. Was told by RM, that there's shortage of ipad. Ridiculous long wait, in addition they are running same new promotion now again but with 300k deposit
i realized that it might not be worth getting the free gifts from such bank promos.
because the processing period can be at least 6 months.
some only start processing the free gift after the fund lock in period is over, so that is usually 3-4 months, then another 1-2 months for the gift processing and collection.

the macbook is worth the wait, but for the ipad, watch etc, i think better reconsider.
if the gift is $$$, it will processed much faster.
 

1l92041H

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is there anyone applied citigold in Aug 2021? any updates from Singsaver?
are you referring to the ipad promo for $80k deposit?

Seems to be citi side delay,

I was supposed to get redemption by nov last year, still no sound or update from their team

asked them for citi for updates constantly but they don't even provide a timeline for me to expect a response.

Very disappointed with Citi
 

Heiliong

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are you referring to the ipad promo for $80k deposit?

Seems to be citi side delay,

I was supposed to get redemption by nov last year, still no sound or update from their team

asked them for citi for updates constantly but they don't even provide a timeline for me to expect a response.

Very disappointed with Citi
When was your application approved? Mine was Jul 21, still waiting
 
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