demoforce1
Master Member
- Joined
- Apr 1, 2018
- Messages
- 4,001
- Reaction score
- 217
they dont approach me separately and no need to listen for 45 minutes, the queue is less than 30 minsNow I understood why DBS does not allow CASA to do online. I went to signup at a branch & this time was able to cut short the queue when the DBS banker approached me to process it. During this time, he was trying to sell me other investment products. I had to listen for ~45mins to get myself off the hook.
They want the big fishes to head to their branches so that they be able to hook some to buy their products.
I think its fair for them to want to do this, but seriously the queue is overwhelming & they ought to manage this better.