DBS down again 2 May 2024

vsvs24

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https://www.straitstimes.com/singapore/dbsposb-digital-banking-services-down-for-some-customers

Some users of DBS/POSB’s digital services have reported difficulties accessing Singapore’s biggest bank’s services since about 5.40pm.

This includes logging into their bank accounts on their apps and using PayLah!.

The Downdetector website, which tracks service disruptions, recorded a total of more than 2,200 reports from users who had issues with DBS and POSB’s services at about 6.10pm.

This comes two days after the Monetary Authority of Singapore said it will lift restrictions on the bank’s non-essential banking activities, which had been imposed in response to disruptions to the bank’s services in 2023.

The Straits Times has contacted DBS Bank and the Monetary Authority of Singapore for comment.
 

sohguanh

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It is not new isn't it? After sometime customers just get used to it. MAS can fine them so? They are rich not scared unless the fine is significant enough for them to buck up. Maybe they retract their dividends to pay off fine hahaha
 

vsvs24

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It is not new isn't it? After sometime customers just get used to it. MAS can fine them so? They are rich not scared unless the fine is significant enough for them to buck up. Maybe they retract their dividends to pay off fine hahaha
It is time to make them pay a fine.

MAS just said 2 days ago that " the bank had made “substantive progress to address the shortcomings identified from service disruptions experienced by its customers in 2023”.
 

Garlic & Butter

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regular login to iBanking: hardware token or SMS only. no app notification.

adding new payees now require using hardware token to key in OTP, app push notification not working.
 

swathe

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As long as MAS did not really penalize DBS, they will not care.
 

vsvs24

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As long as MAS did not really penalize DBS, they will not care.
That's why I feel they were let off too leniently each time.

Time to fine them.

IMDA fine the telcos so much each time. But MAS so lenient to the banks.

Still can make record profits and pay out high dividends. The banks don't feel it at all.
 

yuppieboy

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As long as MAS did not really penalize DBS, they will not care.
Will MAS penalized DBS? I did a Google and realised that MAS has recently taken a loan of $30 Billions from DBS. Is there any conflict of interests?
 

reddevil0728

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Will MAS penalized DBS? I did a Google and realised that MAS has recently taken a loan of $30 Billions from DBS. Is there any conflict of interests?
But this is not unique to DBS or even Singapore no?

that’s what central bank is for right?
 

sohguanh

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Will MAS penalized DBS? I did a Google and realised that MAS has recently taken a loan of $30 Billions from DBS. Is there any conflict of interests?
Last outage MAS instead of fine raise the capital requirements for DBS. Those monies are locked so as to speak. But this is lenient becuz if fine them monies go out whereas locked can be unlocked if behaviour good.

So this time round just repeat same pattern lor raise the capital requirements again. Take note with this approach it means if later OCBC or UOB same outage MAS cannot big small eye fine them but must use raise capital requirements approach.
 

reddevil0728

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Last outage MAS instead of fine raise the capital requirements for DBS. Those monies are locked so as to speak. But this is lenient becuz if fine them monies go out whereas locked can be unlocked if behaviour good.

So this time round just repeat same pattern lor raise the capital requirements again. Take note with this approach it means if later OCBC or UOB same outage MAS cannot big small eye fine them but must use raise capital requirements approach.
eh net net effect can be the same cause if dun lock the money can loan it out. can earn back the fine.
 
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